This experience was probably the worst of all my travel experience. I woke up with a ton of bedbug bites. On my left hand alone between my palm and top of my hand I had 15 bites and my left hand 13 bites. Throughout my whole body I had well over a hundred bites. I looked horrible because they were red, swollen and by the third day they were ozzing liquid. I contacted the management to request a different unit, and they just informed me they were fully booked and I should contact the agency that I booked with. NO Apologies or actions to help with the situation. I did reach out to Expedia to let them know what's going on, and when they contacted the management and they flatly refused to help or give a refund. On the third day I woke up and found 3 huge bedbugs in my bed along with blood stains. Turns out I had squashed some of the bedbugs while sleeping, and since they were bloated with my blood they popped. I also found many more live ones on the couch. To be honest I did read 1 review mentioning bedbugs, but I thought it was a 1 off case and they probably took care of it. This was months before my experience. Later I found more reviews mentioning bedbugs not only on Expedia but other sites with photos. I have photos but Expedia doesn't have an area I can load them. 2 weeks later I'm still itching, and I can't even take photos on my vacation because some of the bites are on my face and it's swollen and looks awful. This has ruined my trip. DO NOT BOOK HERE.
Sheila
2024 年 4 月入住 7 晚
8/10 还可以
Simone
2024年04月29日
Simone
2024 年 4 月入住 5 晚
10/10 超赞
ahmed
与家人出行
2024年04月24日
满意:住宿条件和设施,服务设施
I stayed in 2 bedroom flat number 4, it is very neat and renovated. The second bedroom is a bit small and has a single size bed which makes the apartment suitable for 3 persons only, not 4.
The location is amazing, walking distance from everything; I would definitely stay here again.
ahmed
2024 年 4 月入住 4 晚
10/10 超赞
Sonia
2024年04月17日
满意:清洁度
Sonia
2024 年 4 月入住 1 晚
8/10 还可以
Wafaa,London
与家人出行
2024年04月16日
满意:清洁度、服务设施、住宿条件和设施
The flat is average decorated but clean and tidy I liked the location and that it fits the purpose of my visit near all amenities I need
Wafaa
2024 年 4 月入住 2 晚
10/10 超赞
Amy
与家人出行
2024年04月4日
满意:清洁度、服务设施、住宿条件和设施
Perfect location for SOHO shops and food. Accommodations were spacious and the response time was great.
Amy
2024 年 3 月入住 4 晚
8/10 还可以
Hing Kau
2024年03月25日
满意:住宿条件和设施,清洁度
The apartment was nicely designed with a separate bedroom. The living room was nice and bright. We like the decor if the apartment which gave us the feeling of living in a home instead of a hotel. Its a very unique building, especially the elevator in which you can see the stairs outside when itsl is going up..
Hing Kau
2024 年 3 月入住 3 晚
6/10 一般
Elizabeth
与家人出行
2024年03月23日
满意:服务设施
不满意:住宿条件和设施
Fab location but the repair of the property was awful. Plaster missing, skirting boards hanging off. We were staying there as my son was having surgery at the Portland, and I felt that that level of disrepair presented a real negative for us. We had to put objects in front of the disrepair so he didn’t catch his toes/feet on them. Reported the disrepair whilst we were there so hopefully it will be sorted before the next visitors.