「We got there before the 4pm check-in. The hotel was locked. The two phone numbers taped to the building were for Florida and New York. I checked the website, called the number listed and the mailbox was full. We left. I realize we are out the money but I would remove them from your site.」
「The best part of our visit was the interaction and dedication of the front desk staff member named Jordan. From the moment we arrived she wanted to make sure our stay was a pleasant. We had an issue with our room. When we flushed the toilet, water gushed out the top of the tank and got water all over the floor. We had to use all our towels to clean up the mess. When we told Jordan she was genuinely concerned and wanted to switch us to another room. We told her we thought we fixed the problem by...