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唐尼凱藝酒店的評價

2.5 out of 5
唐尼凱藝酒店
9438 Firestone Blvd, Downey, CA

評價

6.6
10 分評分，優異；514 則評價中有 147 則" "
8 分評分，不錯；514 則評價中有 117 則" "
6 分評分，一般；514 則評價中有 73 則" "
4 分評分，欠佳；514 則評價中有 79 則" "
2 分評分，很差；514 則評價中有 98 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

5.8/10 

環保程度

評價

2/10 很差

Zhinong

不滿：職員與服務、住宿狀況和客房舒適度
这个酒差的太远了
随意改变客户的房间。当我提出这不是我的房间。他说你订的这种房间要180美金。一个垃圾的酒店
於 2017 年 9 月住了 2 晚

2/10 很差

Nancy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very old dirty carpeting with smoking hole burns and orange stains on the carpet by the sink area. The towels were very thin and looked like cleaning rags. We didn’t have internet during our visit and no one knew why. Repairs in the room were done very sloppy with clumps of caulk showing. Very outdated and on one of the photos on the wall looked very dirt in the frame or it might have been moldy. Read the other reviews on this property before booking. The manager was supposed to call by us about the internet bb issue and it’s been a week and he has not called. Will never stay here again.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Nery

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Was very upset that our room looked nothing like the pictures on the site there was long hair in the tub from previous guests no shampoo the carpet was filthy with some sort of rust stains!!! Loved the service and breakfast will never stay there again
於 2024 年 4 月住了 2 晚

10/10 優異

Ingri

讚好：整潔度、職員與服務和住宿狀況
Excelente personal
於 2024 年 4 月住了 1 晚

10/10 優異

Erick

讚好：整潔度
於 2024 年 4 月住了 1 晚

4/10 欠佳

Nina

親子同遊
The woman when I checked in was very hospitable however the rooms were not what the pictures showed. I paid over $750 for 2 rooms 2 nights and 1 room didn’t have a jetted tub. The one that did didn’t work until the next day when someone came to fix it. Also there was no cable tv in the same “suite” room, which never got fixed. The creamer in the room was so old it wouldn’t dissolve, and the air conditioner went off and on but was so loud it kept me up. So disappointing and I talk to the manager he said he would credit back my card but that it would go to Expedia???
於 2024 年 4 月住了 2 晚

4/10 欠佳

Sameerah

伴侶同遊
不滿：整潔度和住宿狀況
The sheets had holes in them and there were no extra towels. The jacuzzi tub in the room was also a little broken. I would probably not go back to this Quality Inn. 😞
於 2024 年 4 月住了 1 晚

2/10 很差

Ivan

不滿：整潔度、職員與服務、設施服務和住宿狀況
Rude staff, dirty room, one towel per room. I’m never coming back here.
於 2024 年 4 月住了 1 晚

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lady at front desk was very friendly and knowledgeable.
於 2024 年 4 月住了 1 晚

10/10 優異

Jose

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and great customer service .
於 2024 年 4 月住了 1 晚

6/10 一般

Araceli

不滿：整潔度、職員與服務和住宿狀況
La alfombra estaba demasiado sucia
於 2024 年 3 月住了 2 晚

8/10 不錯

Ivan

親子同遊, 商務旅客
They could use better parking
於 2024 年 3 月住了 1 晚

10/10 優異

Olga

讚好：住宿狀況
Todo chevere
於 2024 年 3 月住了 1 晚

4/10 欠佳

Glory

家人同遊
不滿：整潔度、職員與服務和設施服務
Expedia website, said pay later! When I booked room, I was charged. I tried to cancel room, hotel would not refund me! The room was not stocked with soap, toilet paper or towels! I tried to call for room service and phone line did not even work. I walked down to office, to tell them & they did not seem to care! I DO NOT RECOMEND!
於 2024 年 3 月住了 1 晚

2/10 很差

vanessa

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Johanna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great customer service.
於 2024 年 3 月住了 1 晚

2/10 很差

Diodore

家人同遊
不滿：整潔度、設施服務和住宿狀況
No towels . No breakfast Dirty and Loud
於 2024 年 2 月住了 1 晚

2/10 很差

Francisco

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The top roof started to leak from the jacuzzi upstairs. Part of the roof fell down and u can see mold on the roof top.
於 2024 年 1 月住了 1 晚

10/10 優異

Sergio

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome place to.stay and hook up
於 2024 年 1 月住了 2 晚

8/10 不錯

Edgar

Shower head broken
於 2024 年 1 月住了 2 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Alan

讚好：客房舒適度
不滿：整潔度
Meh
Although the pictures when I booked the room had a jacuzzi tub in it, upon arrival I was informed it did not and the upgrade would be an additional $70. For a tub. The gentleman at check in was great. Professional, nice guy. The rooms cleanliness left some to be desired especially the bathroom and carpets need shampooing. Overpriced but overlooked. Upon checkout it was a different story. The host on duty was a rude prick which pushed it over the point of no return. I was on the fence until then but won’t be returning
於 2023 年 12 月住了 1 晚

6/10 一般

Louis

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Staff was better than average. Hotel room is definitely in need of remodeling. Be sure to cover your food, I couldn’t believe I actually saw a roach on the countertop! You get what you pay for, I suppose.

8/10 不錯

Iris

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Jasmine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel!
於 2023 年 11 月住了 1 晚

8/10 不錯

Leyser (Las Vegas)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚

2/10 很差

Margarita

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I want my money back
於 2023 年 11 月住了 1 晚

8/10 不錯

Reyes

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
easy to get to off freeway
於 2023 年 11 月住了 1 晚

2/10 很差

Victor

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Tarde la hora de entrada
Muy mal el cuarto me lo lo entregaron hasta las 5:14 pm
於 2023 年 11 月住了 1 晚

10/10 優異

Demondre

讚好：整潔度、職員與服務和住宿狀況
Room was clean and staff went over the top to make sure our syst was nice
於 2023 年 11 月住了 1 晚

4/10 欠佳

Michael

多人同遊
不滿：整潔度、設施服務和住宿狀況
It was a so so experience with hair on the bed and dirty pillows behind the clean ones . Water also had a bad stinch to it but I was barely in the room so I dealt with it but overall it was not too pleasant unfortunately. If there is something you can do to accommodate this it will be greatly appreciated. However, I do believe you guys should get the water supply and or piping checked out. Could be a safety hazard if mold is in the line.
於 2023 年 11 月住了 3 晚

4/10 欠佳

Thomas

不滿：住宿狀況
Low water pressure just warm water noisy
於 2023 年 11 月住了 3 晚
Management 於 2023年11月8日的回應
Hello,thank you for taking the time to leave this feedback. I do appologize that you had to experience this during your stay. We want all our guests to be able to enjoy their stay with us. Please contact management if there are any other issues you may have faced.Thank you

2/10 很差

David

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Nothing but issues with this property
於 2023 年 10 月住了 1 晚

2/10 很差

Gabriel

於 2023 年 10 月住了 2 晚

2/10 很差

Jazmine

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
I’m sorry but this hotel was one of the worse places i’ve ever stayed at. It was dirty, my blankets and pillows had blood on them and they never brought me new ones. There were cockroaches, it was dirty, the chair that was in the room was broken. It was just bad.
於 2023 年 10 月住了 3 晚
Management 於 2023年10月24日的回應
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

10/10 優異

Ashley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Management 於 2023年10月24日的回應
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

2/10 很差

Elsa

家人同遊, 親子同遊
不滿：整潔度、設施服務和住宿狀況
It was the worse stay in our life, the bed was dirty, with hairs and stains everywhere and the sheets all rip, the bathroom was dirty with some blood drops, the towels really old and dirty, the curtains were rip and dirty, the only good was the breakfast, pretty decent and the front desk in the evening she was really nice and caring
於 2023 年 10 月住了 4 晚
Management 於 2023年10月24日的回應
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

6/10 一般

Evelyn

於 2023 年 9 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

2/10 很差

SHAWN

於 2023 年 9 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

10/10 優異

Launita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice place to stay!
Very comfy and clean. Staff was awesome and respectful! Will stay there again.
於 2023 年 9 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

10/10 優異

Christopher (Norwalk)

於 2023 年 9 月住了 2 晚
Management 於 2023年10月24日的回應
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the bed, very comfortable. Also it was easy to park and the staff were very professional and helpful. Excellent stay. Looking forward to coming back.
於 2023 年 9 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

10/10 優異

JORGE

讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2023 年 9 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

6/10 一般

Eiling

伴侶同遊
讚好：職員與服務
不滿：設施服務
We were given a room that was dirty went to the front desk and was given another room
於 2023 年 8 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

10/10 優異

Alicia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet, clean and comfortable king size bed with quality pillows. Soft towels and loved the size of mini fridge. Breakfast was awesome with plenty of gluten-free choices. Quick check and check out. Courteous reception personnel.
於 2023 年 8 月住了 1 晚
Management 於 2023年10月24日的回應
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

4/10 欠佳

Daniela A Murillo del

不滿：住宿狀況
Dirty smelly
於 2023 年 8 月住了 1 晚

2/10 很差

Robert

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Theyre compter was down when i arrived. They assured me this often happens and would take 20 min max. . Even tho i showed them via y phone and thru app that i had confirmation of a reservation for a room. We didnt get checked in til after 1am. Me and my family slept in car til then. They didnt offer any kind of reimbursement. Anything . Lol talk about customer service. 😔
於 2023 年 8 月住了 1 晚

10/10 優異

Lina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Myeisha

於 2023 年 7 月住了 1 晚

6/10 一般

Isaias

於 2023 年 6 月住了 2 晚