Check in was fast and easy. We were even allowed to check in early,and the room was ready. Restaurant inside was nice. Good food and drinks.
Cons: our room was connected to I guess a storage room so we constantly heard people goin in and out and making noise,even at night! (Room 1106). Also the shuttle was suppose to be every 30min...he was there at 630....but when it was time for 7am,he was nowhere to be found!! They called him at 710 and he didnt come til 715! Almost making us late so that was a turn off!! Over all nice place but a few unhappy moments!
Joy
於 2025 年 7 月住了 1 晚
6/10 一般
Troy
2025 年 7 月 28 日
不滿:職員與服務、設施服務和住宿狀況
Housekeeping did a very poor job cleaning our room and did not completely replace towels, coffee,etc. when I requested what we needed and that used towels were not picked up at the front desk, it was not taken care of. Not sure I would recommend this location.
Troy
於 2025 年 7 月住了 4 晚
6/10 一般
Laura
家人同遊
2025 年 7 月 25 日
讚好:整潔度和住宿狀況
We asked MULTIPLE time for clean towels and NEVER received them.
The shuttle driver was very nice.
Laura
於 2025 年 7 月住了 1 晚
6/10 一般
Laurie
伴侶同遊
2025 年 7 月 23 日
讚好:職員與服務
不滿:整潔度
Disappointed. No fan in the bathroom, the shower head didn't work and the tub diverter didn't work so only part of the water went to the shower head. Too soft pillows. Cracks in the paint and walls in the bathroom. I've stay at a lot of IHG properties and this was the poorest I've ever stayed at.
Laurie
於 2025 年 7 月住了 3 晚
10/10 優異
Shulove
家人同遊, 親子同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was my second time staying at this property. Very clean rooms and nice staff.
Shulove
於 2025 年 7 月住了 2 晚
10/10 優異
Nicole
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Conveniently located to LGB and all locations relevant to my trip.
Nicole
於 2025 年 7 月住了 3 晚
10/10 優異
Alejandro
2025 年 7 月 14 日
讚好:設施服務
Todo bien
Alejandro
於 2025 年 6 月住了 2 晚
6/10 一般
Loretta
伴侶同遊
2025 年 7 月 10 日
讚好:整潔度和住宿狀況
Shuttle service was terrible. Contacted hotel for shuttle & was put on hold for 20 minutes. Finally hung up & called again. Second time it took about 15 minutes & then another 15 minutes for shuttle to arrive. When requesting the shuttle the hotel wanted our name, confirmation number, etc. We requested a shuttle for the following morning at 10:30am & it didn’t arrive until 10:50am.
Loretta
於 2025 年 7 月住了 1 晚
6/10 一般
Tanya
2025 年 7 月 9 日
Better options available. Nothing special abut this place. Kids screaming in the pool at 9am
Tanya
於 2025 年 7 月住了 3 晚
6/10 一般
Tanya
家人同遊
2025 年 7 月 8 日
不滿:設施服務
Very stingy with their towels, didn’t clean one of my rooms for 2 days. Won’t stay here again. Nothing too terrible, just better options available.
Tanya
於 2025 年 7 月住了 1 晚
10/10 優異
Ana
2025 年 7 月 5 日
Ana
於 2025 年 7 月住了 2 晚
10/10 優異
Ricardo Cristan
親子同遊
2025 年 7 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome hottube
Ricardo Cristan
於 2025 年 6 月住了 4 晚
4/10 欠佳
Robert
2025 年 7 月 1 日
不滿:住宿狀況
Penthouse restaurant was nice. The room office desk was wably, dirty desk (sticky like coke was spilled on it aand office chair was broken.
Robert
於 2025 年 6 月住了 1 晚
8/10 不錯
Ramon
伴侶同遊
2025 年 6 月 30 日
讚好:整潔度、職員與服務和設施服務
K
Ramon
於 2025 年 6 月住了 2 晚
8/10 不錯
Ron (North Miami)
伴侶同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent, especially the staff. The only downside was the fact that the hotel is located at a busy intersection and the sounds of traffic were heard even on the 7th floor.
Ron
於 2025 年 6 月住了 1 晚
10/10 優異
Rafaela
2025 年 6 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Around the hotel was a lot homeless. Is unsafe
Rafaela
於 2025 年 6 月住了 1 晚
10/10 優異
calmond (Houston)
2025 年 6 月 27 日
讚好:整潔度、職員與服務和住宿狀況
The room was nice very big spacious, but there was too many noise coming in from outside traffic.
calmond
於 2025 年 6 月住了 1 晚
8/10 不錯
Annie
家人同遊
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Front desk staff not very friendly or approachable. The lady tried to avoid eye contact with me so the gentleman helped check us in. Hotel is a bit outdated and bathrooms are not the best. Tubs a little dirty.
Annie
於 2025 年 5 月住了 1 晚
10/10 優異
rachel
2025 年 6 月 25 日
rachel
於 2025 年 6 月住了 1 晚
2/10 很差
XOCHIL
伴侶同遊
2025 年 6 月 25 日
不滿:設施服務
Pending email response from a several incidents that happen at the hotel. I will update review once I hear back. However, it’s now been 2 weeks.
XOCHIL
於 2025 年 6 月住了 2 晚
4/10 欠佳
Susie
家人同遊
2025 年 6 月 24 日
不滿:住宿狀況
The front desk staff were exceptionally friendly. When we got to our room, we realized that we could hear the people protesting ICE very loudly. We asked for ear plugs and the front desk kindly gave them to us. The staff said that the protestors had been out there every night for the past 5 nights. We had to sleep with the earplugs in as the protesters went on until 1am.
If we had realized that IHG were accommodating Immigration & Customs Enforcement officers, we would NOT have reserved this stay. IHG should have let us know about the potential noise.
The bathroom was old and frame around the mirror and fixtures corroded.
Susie
於 2025 年 6 月住了 1 晚
10/10 優異
Jose
2025 年 6 月 21 日
讚好:整潔度、設施服務和住宿狀況
Awesome
Jose
於 2025 年 6 月住了 1 晚
10/10 優異
Tanya
商務旅客
2025 年 6 月 20 日
Everyone was very nice, the room was clean and sheets were fresh everyday