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USC 酒店的評價

3.5 out of 5
USC 酒店
3540 South Figueroa Street, Los Angeles, CA

評價

9.0

卓越

10 分評分，優異；1288 則評價中有 842 則" "
8 分評分，不錯；1288 則評價中有 262 則" "
6 分評分，一般；1288 則評價中有 101 則" "
4 分評分，欠佳；1288 則評價中有 39 則" "
2 分評分，很差；1288 則評價中有 44 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xu

讚好：整潔度、職員與服務和住宿狀況
Very comfortable. Very nice!
於 2024 年 3 月住了 3 晚
Management 於 2024年3月25日的回應
Good afternoon, Xu,Thank you for choosing to stay with us! We appreciate the review along with the positive comments! We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Kevin

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚

6/10 一般

Su

於 2023 年 12 月住了 2 晚

8/10 不錯

JIE

於 2023 年 6 月住了 1 晚

10/10 優異

Jinwei

於 2023 年 2 月住了 1 晚

10/10 優異

真實旅客

於 2023 年 1 月住了 4 晚

4/10 欠佳

Tinghsiin

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Won't come back again
The housekeep came in my room and clea
於 2023 年 1 月住了 2 晚
Mabel 於 2023年2月20日的回應
Good day, Tinghsiin,Thank you for taking your time to give us your feedback on our hotel.We regret to hear about your experience, and would like to know more details on this as we would like to make this right for you, in hope that you will be back to the area soon. Please contact our hotel and ask for me if you are willing to discuss this further with us. We look forward to hearing back from you.Sincerely,Mabel VandreasGuest Experience Manager

10/10 優異

You

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得入住的酒店
地點便利，環境舒適 ！值得選擇入住的飯店！
於 2021 年 5 月住了 2 晚
宾客体验专员 於 2021年6月4日的回應
尊敬的客人， 非常感谢您为我们提供出色的评分和反馈。 我们的团队很高兴看到您对整体体验的满意，包括我们的位置和整体氛围！ 如果我们还可以采取任何其他措施来改善您未来的住宿体验，请随时告诉我们。 我们代表整个酒店再次感谢您的精彩点评，并期待很快有机会再次为您服务。 温馨问候， 宾客体验专员 南加州大学酒店

10/10 優異

Cathy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay if you are visiting the campus. Very school spirited decor!!
於 2024 年 2 月住了 2 晚

10/10 優異

Eleasalo

讚好：整潔度、職員與服務和住宿狀況
See above
於 2024 年 5 月住了 1 晚

10/10 優異

Todd

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, professional and great parking.
於 2024 年 5 月住了 2 晚

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

Perla

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Need thicker walls
於 2024 年 4 月住了 1 晚
management 於 2024年5月6日的回應
Good day, Perla,Thank you for staying with us. We appreciate your honest feedback, and hope to be able to renovate soon. We hope to welcome you back in the near future.Best,Eric CarpioDirector of Front Office

10/10 優異

Lori

於 2024 年 4 月住了 1 晚

10/10 優異

Diane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was easy to get to USC activities.
於 2024 年 4 月住了 1 晚
management 於 2024年5月14日的回應
Good afternoon, Diane,Thank you for staying with us! We hope to see you again soon.Fight On!Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Stewart

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was modern, staff was professional and the area is very safe.
於 2024 年 4 月住了 1 晚
management 於 2024年5月1日的回應
Good day, Stewart,Thank you for staying with us! We appreciate all of the positive comments and hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Lok Yiu Ashley

讚好：整潔度、職員與服務和住宿狀況
Stayed for a concert in the Shrine Auditorium, very convenient location
於 2024 年 4 月住了 2 晚
management 於 2024年5月1日的回應
Good day, Lok Yiu,Thank you for staying with us! We are glad to see that you enjoyed your stay, and we hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Mario

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The people
於 2024 年 4 月住了 4 晚
management 於 2024年5月1日的回應
Hello, Mario,Thank you for staying with us! We appreciate the kind review, and hope to welcome you back soon!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Heidi Dellafera

寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff is terrific
於 2024 年 4 月住了 2 晚
management 於 2024年5月1日的回應
Hello, Heidi,Thank you for staying with us. We appreciate the compliments to our team, and hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very nice and accommodating.
於 2024 年 4 月住了 3 晚
management 於 2024年5月1日的回應
Hello, Jennifer,Thank you for staying with us! We appreciate the kind review, and hope to welcome you back in the near future!Warm regards,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 不錯

Todd

於 2024 年 3 月住了 2 晚

10/10 優異

Briana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked everything! The staff at the front desk were very nice and efficient! The only thing I didn’t like was how slippery the shower was. I definitely almost hurt myself, so please be careful! I hope they fix this in the future
於 2024 年 4 月住了 1 晚
management 於 2024年5月1日的回應
Dear Briana,We're delighted to hear that you enjoyed your stay with us and that our front desk staff left a positive impression on you! Thank you for bringing the issue of slippery showers to our attention. Your safety is our top priority, and we will address this immediately to prevent any accidents in the future. We appreciate your feedback and hope to welcome you back for an even more enjoyable stay next time!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Dagmar

讚好：整潔度、職員與服務和住宿狀況
No restaurant in hotel (room service only) and very noisy people next door fron 12:30am to 3am, which of course the hotel staff could not control, but locked doors between rooms made soundproofing less efficient. Other than those things, my stay was good and the room and bed comfortable.
於 2024 年 4 月住了 1 晚
management 於 2024年5月1日的回應
Hello, Dagmar,Thank you for your recent visit! We appreciate the feedback, and would like to apologize that our team did not address the unruly guests during your stay. We perform periodic walks during the overnights, so we will have to revisit this practice to ensure all team members are on the same page.We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Roy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Stumbled upon this hotel while looking for a hotel near exposition park. I liked that it was within walking distance to my destination. Clean room and super friendly staff was a plus.
於 2024 年 4 月住了 1 晚
management 於 2024年5月1日的回應
Good afternoon, Roy,Thank you for staying at USC Hotel! We are glad that you stumbled upon our property and that everything went well! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

richard

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Deborah

於 2024 年 4 月住了 1 晚

10/10 優異

Mel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my first time in California and when I came to register the guy at the desk welcomed me. At first I was shocked seeing that I had booked with other hotels who's staff could careless. A simply gesture made a lifetime memory!!!
於 2024 年 4 月住了 1 晚
management 於 2024年5月1日的回應
Hello, Mel,Thank you for your recent stay with us. This is what we strive to offer our guests; I am thrilled to see that you were able to make lasting memories! We have a simple motto, we are here to provide the best experience possible. Your review will be shared with the entire team, and we hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

guoying

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

2/10 很差

Lisa

於 2024 年 4 月住了 1 晚

10/10 優異

MICHELLE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant stay. Staff at checkin was great but staff at check out did not acknowledge me waiting, so I had to bother them to tell them I was checking out. Rooms were nice, parking was convenient but should not be $40. No bathroom exhaust fan, drain stopper in bathroom was loose, but there was complimentary water and USC robes. I would definitely stay here again; really need to decrease parking fee of $40.
於 2024 年 4 月住了 1 晚
management 於 2024年5月1日的回應
Good day, Michelle,Thank you for your recent stay with us. We sincerely appreciate the feedback, which will help us improve our services; although this should already be standard practice to acknowledge all guests in a timely manner. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

6/10 一般

Audrey

家人同遊
不滿：住宿狀況
The building is very old, I did not like the room. The hotel lacks warmth & coziness. I arrived early & was told to sit & wait for my room to be ready, I waited the 30 minutes and at 3pm no or bother to approach me that the room was ready. The front desk service is not the best
於 2024 年 4 月住了 1 晚
management 於 2024年4月30日的回應
Hello Audrey,Thank you for your recent stay with us. We would like to apologize for the experience described in your review. We should have been proactive and put in an effort to get you into your room. Should you wish to discuss further, please do not hesitate to contact me.Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Kimberlin (Indio)

於 2024 年 3 月住了 1 晚

4/10 欠佳

Michael (Carrollton)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The property is simply outdated, carpets have a smell, the furniture is very old and bathroom was clean but you can tell the by the grout and walls the hotel needs a major renovation. You're paying for the convenience of the location.
於 2024 年 4 月住了 3 晚
management 於 2024年4月30日的回應
Hello, Michael,Thank you for your recent stay with us. We apologize for missing the mark during your visit. The properly could certainly use a revamp, and we are excited to announce that this is in the talks with our leadership team, although no dates are set in stone as of yet.Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

GINA

讚好：整潔度、職員與服務和住宿狀況
very friendly, great food
於 2024 年 4 月住了 1 晚
management 於 2024年4月30日的回應
Hello Gina,Thank you for your recent stay with us. We sincerely appreciate the kind comments, and hope to welcome you back soon.Regards,Eric CarpioDirector of Front OfficeUSC Hotel

6/10 一般

Sushil

於 2024 年 4 月住了 2 晚

10/10 優異

Hany (Anahiem)

於 2024 年 4 月住了 1 晚

10/10 優異

Angela

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property, lots of street noise.
於 2024 年 4 月住了 4 晚
management 於 2024年4月30日的回應
Hello, Angela,Thank you for your recent stay with us! We hope to see you again soon.Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Zachary

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location and proximity to transit is amazing! I also appreciated having the support of the staff if I ever needed anything.
於 2024 年 4 月住了 4 晚
management 於 2024年4月30日的回應
Hello, Zachary,Thank you for your recent stay with us! We appreciate your kind comments and are glad to see that our staff was attentive to your needs! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Florian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location, great amenities, safe location
於 2024 年 4 月住了 2 晚
management 於 2024年4月30日的回應
Hello, Florian,Thank you for staying with us! We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

FERNANDO DENIRO

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean and located in a convenient location near public transportation and Downtown LA . The staff is friendly and you have a bunch of dinning options
於 2024 年 4 月住了 3 晚
management 於 2024年4月30日的回應
Hello Fernando,Thank you for staying with us! We appreciate the positive review, and hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

marsha anderson

讚好：整潔度、職員與服務和住宿狀況
Location was great for my event at the Science Center. Lots of food choices nearby. Staff was extraordinary-friendly and helpful.
於 2024 年 4 月住了 2 晚
management 於 2024年4月30日的回應
Hello, Marsha,Thank you for choosing USC Hotel for your recent visit to the science center. We are thrilled to see that our staff was friendly and helpful and glad that this made your stay great!We hope to see you again for your next visit!Best,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 不錯

MaryAnn

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Close and convenient to campus, great front desk dtaff, particularly Martha.
於 2024 年 4 月住了 2 晚
management 於 2024年4月30日的回應
Hello, MaryAnn,Thank you for choosing us as your hotel of choice during your recent visit to Los Angeles. We sincerely appreciate the compliments towards our location, and our staff! We will share this review with Martha and the team.We hope to see you again soon!Fight On,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Lynne

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Christopher (Reno)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to campus.
於 2024 年 4 月住了 2 晚
management 於 2024年4月30日的回應
Good day, Christopher,Thank you for your recent stay with us! We sincerely appreciate the kind comments and positive review score. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 不錯

Brandon Timothy

家人同遊
讚好：住宿狀況
Nice
於 2024 年 4 月住了 2 晚
management 於 2024年4月30日的回應
Good day, Brandon,Thank you for staying with us. We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Laura

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel- many guests are (USC ?) students and VERY noisy throughout the property.
於 2024 年 4 月住了 1 晚
management 於 2024年4月9日的回應
Good day, Laura,Thank you for choosing to stay with us. We sincerely appreciate the honest feedback and would like to apologize for the noise issues that you experienced. We are a non-party hotel and should have addressed any noise disturbances during your visit. We hope that you give us another opportunity in the near future. If you wish to discuss further, please do not hesitate to contact me directly.Best,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's right across the street from USC and most likely the reason you are staying here is for USC. Embrace the Trojan ambiance and the Starbucks on the corner. We stayed 2 nights while we were touring the college and then having fun in LA. It's a great central spot. 30-45 to everywhere that was important to us. Secure parking. Decently priced rooms that were clean. Our only wish was that the breakfast had more choices. It's more like a continental breakfast than an actual buffet or sit down. There were a couple food spots right next door which was helpful and of course University Village has anything else you may need. This is now our go to spot for SC visits. FIGHT ON!
於 2024 年 3 月住了 2 晚
Management 於 2024年4月9日的回應
Good afternoon, David,We love to see comments like yours, and are glad that you all were able to stay with us while touring campus. We hope that you continue to join us for sporting events or campus visits, especially with Trojan football right around the corner!Fight On!Eric CarpioDirector of Front OfficeUSC Hotel

8/10 不錯

Hannah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the privacy of the elevator needing key cards to get to floors.
於 2024 年 3 月住了 1 晚
Management 於 2024年4月9日的回應
Good day, Hannah,Thank you for your recent stay with us. We appreciate the positive feedback, and hope to welcome you back in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 優異

Ruoying

於 2024 年 4 月住了 2 晚