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凱藝酒店的評價

2.5 out of 5
凱藝酒店
1711 Main St Sw, Los Lunas, NM

評價

8.4

很好

10 分評分，優異；383 則評價中有 188 則" "
8 分評分，不錯；383 則評價中有 122 則" "
6 分評分，一般；383 則評價中有 43 則" "
4 分評分，欠佳；383 則評價中有 15 則" "
2 分評分，很差；383 則評價中有 15 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The good - excellent check in from friendly competent employee. Room clean, comfortable bed. Nice linens and towels. The not so good - bathroom needs updating - the shower head is gross, paint peeling around the tub, plumbing fixtures loose at wall junction.
於 2024 年 5 月住了 1 晚

2/10 很差

Timothy

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
b 於 2024年5月20日的回應
thankyou

8/10 不錯

Breanna (Colorado Springs)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good location easy to find!
於 2024 年 5 月住了 2 晚

10/10 優異

Joseph

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, great staff.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Cristina

讚好：職員與服務
不滿：整潔度
Dirty
於 2024 年 5 月住了 1 晚

6/10 一般

Frankie

讚好：職員與服務
Last week my room was beat up but this week my room is in much better condition.
於 2024 年 4 月住了 4 晚

8/10 不錯

Julio

家人同遊
讚好：整潔度、職員與服務和住宿狀況
TV no have video, only audio
於 2024 年 5 月住了 1 晚

6/10 一般

Michael

讚好：職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Britney

讚好：整潔度和職員與服務
The staff was very kind, i wish the pool was open but other than that i really enjoyed my stay.
於 2024 年 4 月住了 3 晚

10/10 優異

Stephen

於 2024 年 4 月住了 1 晚

10/10 優異

Tom (Fort Worth)

家人同遊
Nice place
於 2024 年 1 月住了 1 晚

10/10 優異

Tammie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place To Stay
Allows pets for a $15 fee, free parking, free hot breakfast, clean large room.
於 2023 年 12 月住了 2 晚
Muna 於 2024年1月7日的回應
Thank you for your positive feedback! We're delighted to know that you appreciated our pet-friendly policy, free parking, complimentary hot breakfast, and the cleanliness of our spacious rooms. We look forward to welcoming you and your furry friend back for another enjoyable stay.

10/10 優異

Cindy

讚好：整潔度、職員與服務、設施服務和住宿狀況
My room was clean and very nice. Although you can tell it is an older property and probably needs some upgrades in general everything was nice. Also the gentleman who was working the desk was very polite and helpful.
於 2023 年 12 月住了 1 晚
Muna 於 2024年1月7日的回應
Thank you for your positive comments! We're glad to hear that your room was clean and enjoyable. We appreciate your understanding about the age of the property and your recognition of the polite and helpful service provided by our staff. Your feedback is valuable, and we hope to welcome you back for another pleasant stay in the future.

6/10 一般

Blanca

於 2023 年 11 月住了 3 晚
Muna 於 2024年1月7日的回應
Thank you for taking the time to share your feedback. We hope to have the opportunity to welcome you back and provide a better stay in the future.

10/10 優異

Elgia

讚好：整潔度、職員與服務和住宿狀況
Staff was nice. Room was perfectly suited for our needs.
於 2023 年 11 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

10/10 優異

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great area.
於 2023 年 11 月住了 2 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

10/10 優異

Tommy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

10/10 優異

Richard

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Pet friendly
於 2023 年 10 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

10/10 優異

William (Rio Rancho)

於 2023 年 10 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

10/10 優異

Johnny

讚好：整潔度、職員與服務和住宿狀況
Convenient location. Close to restaurants. Clean.
於 2023 年 10 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

8/10 不錯

Joan

讚好：整潔度和職員與服務
Hotels was good. I would stay there again
於 2023 年 10 月住了 3 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

8/10 不錯

Janet

讚好：整潔度、職員與服務和住宿狀況
Great bed!
於 2023 年 10 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

8/10 不錯

Marjorie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I was stay there again.
The clerk allowed us to check in early. She was very pleasant and helpful. The bed was extremely comfortable. My only complaint is that someone had recently smoked in our room and the odor lingered.
於 2023 年 8 月住了 1 晚
Muna 於 2023年11月26日的回應
We're delighted to hear that you enjoyed your stay at Quality Inn, Los Lunas, NM! Your loyalty and positive feedback mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay!

6/10 一般

Kaeel

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
I had reserved a king bed and was put in a room with 2 fulls. The TV didn’t work and then there was a note on how to operate the TV like I did something wrong. I know how to turn a TV on. Then the smoke detector started going off and eventually it shut off. I went down that next morning and was told computer error and was stuck in the room. Apologized for tv and smoke alarm the system glitched. Nothing to accommodate the room I booked.
於 2023 年 8 月住了 2 晚
Muna 於 2023年11月26日的回應
We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important, and we'll address the issues you raised to prevent a recurrence. We appreciate your understanding and hope to have the opportunity to make it right on your next visit.

6/10 一般

Francisco (Hobbs)

家人同遊, 親子同遊
讚好：整潔度和設施服務
No elevator
於 2023 年 7 月住了 2 晚
Muna 於 2023年11月26日的回應
We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your understanding and hope to have the opportunity to make it right on your next visit.

10/10 優異

Juan (Nogales)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good service!!! I I'll be back for sure.
於 2023 年 8 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're thrilled to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

6/10 一般

Maria

讚好：職員與服務和客房舒適度
不滿：住宿狀況
於 2023 年 7 月住了 3 晚

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
Everything was great except for the pool not working.
於 2023 年 7 月住了 3 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

8/10 不錯

Erich

讚好：整潔度、職員與服務和住宿狀況
Convenient location and competitive price. Cheerful, helpful front desk staff.
於 2023 年 7 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Richard

於 2023 年 6 月住了 2 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

8/10 不錯

Jose

讚好：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Juan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

8/10 不錯

Elia

於 2023 年 6 月住了 2 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're thrilled to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Georgina

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Bed, pillows and sheets were so comfortable. An older property but well maintained and clean. Staff was very nice. Delicious free breakfast.
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Linda

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I stay there every yesr
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

4/10 欠佳

Todd

家人同遊
不滿：職員與服務
The air conditioner was really noisy, sounded like it was on it's last leg. Television screen had a verticle line in the middle of it, obviously screen going out. Breakfast from 6-9, we got there at 7:30, no eggs, 2 pieces of sausage, etc. Only for tables for 4 guests each ... for the entire hotel. Will never return to this one.
於 2023 年 6 月住了 1 晚

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast
The breakfast was excellent! The usual menu of cereal, waffels etc. But they also had American fries, sausage and scrambled eggs. What impressed me was the sausage was not over cooked and the eggs were moist (most hotels they are rubbery and no flavor) best of them all!
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

4/10 欠佳

Gary

不滿：職員與服務和住宿狀況
Property was worn. Bathrooms are in need of work. Very outdated and maintained. Our bathtub had been painted and coating was peeling off. Reserved a king room and when we got to the hotel ended up with a two queen room. Supposedly because we had made a change. Staff said there was nothing they could, or would do. Will not be staying at any other Quality hotel.
於 2023 年 6 月住了 1 晚
PAUDEL 於 2023年6月9日的回應
THANKS , GUEST CHANGED HIS ARRIVAL, SO ON THAT NIGHT WE DID NOT HAVE KING THOUGH THAT WAS UNDER NO CAN.POLICY. YOUR FEED BACK IS IMPORTANT. THAT IS OUR FAULT . IF WE DID NOT AGREE TO CHANGE IT WENT NO SHOW.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
The property was older, but it had been remodeled. Rooms were nice bathroom toilet was outdated overall really good.
於 2023 年 6 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

8/10 不錯

Carl

讚好：整潔度和住宿狀況
於 2023 年 5 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Carlos

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good beds
The stay was one night and more than comfortable. Beds where surprisingly pretty comfortable. I do travel w my own pillow though.
於 2023 年 5 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

KEITH (HASTINGS)

讚好：整潔度、職員與服務和住宿狀況
Very friendly staff.
於 2023 年 5 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 3 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

6/10 一般

josephine

讚好：職員與服務
不滿：整潔度
Room smelled like old smoke. Could not get the smell out. Also no elevator. However the staff were very good.
於 2023 年 5 月住了 3 晚

6/10 一般

erling

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The rooms bath room was old and needs updating.
於 2023 年 5 月住了 1 晚

10/10 優異

Dennis

於 2023 年 5 月住了 1 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.

10/10 優異

Norman

讚好：職員與服務
We had a wonderful experience at your motel. The day person was a very sweet proficient employee. My only concern was the bathroom. It was very clean, but seriously needs updating. We found the motel to be very clean.
於 2023 年 5 月住了 2 晚
Muna 於 2023年11月26日的回應
Thank you for your very positive review! We're delighted to hear you had a great experience. We can't wait to welcome you back for another fantastic stay.