「Only a short stay this time but wow this hotel just gets better and better . Especially loved the welcome bottle of wine recognising my continued bookings」
「Not for me I'm afraid. 3 star at best hotel. Really needs a full refurb. Paint work around the area s of rooms just dirty and dated. The floors around the main areas and pool could do with a power wash including the sun loungers. In general a dated hotel which I'm sure for many who visit is overpriced for what you rec」
「First time in lanzarote and we couldn't have chosen a better hotel . The staff were really welcoming and nothing was too much trouble. Food was plentiful and a good selection, the pool was fantastic and spotlessly clean and if you like the beach it's just a short walk from the hotel . Rooms were large and really comfortable, so we will definitely book again for next year .thank you floresta...」
「Our room had a bad smell coming from the shower, we had to move rooms to a lower standard with no view (previous room had a balcony view)
Staff were slow to respond or didn't seem that interested. After we moved we noticed the maintenance staff working on the drain outside.
Other room was clean, and no smell so not too inconvenient.」
「La chica de recepción nos ayudó mucho y fue muy amable con nosotros,nos dió mucha información sobre excursiones y nos facilitó bastante la vida.
Hotel bonito que se estaba reformando,quizás le falte aire acondicionado pero está muy bien y tranquilo.」
「We were a family of 5 in a 2 bed apartment. Absolutely loads of space. Rooms were cleaned daily and towels every 2nd day. Staff were all friendly and even played with my son. Location is perfect. Only negative id say is the kids entertainment at night wasnt fantastic. But I dont think they had the numbers for it either as was 1st week of September.」
「Great accommodation. Never sunbeds available beside pool people Leave towels out on sunbeds night before be prepared to do same. Great location but bit of a climb to accomodation. 5 mins from main strip.」
「Reception staff, particularly Belen who helped when I was sure I'd left my cell phone in a taxi having looked everywhere in my room including my bag. She contacted the taxi firm and in the meantime suggested I return to my room and she called the phone again. Sure enough the phone was in my bag but wedged under something else.
Unfortunately later I did leave my camera in a taxi and she is working with them so that if found I can arrange its retrieval.」