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拉德克利夫諾克斯堡智選假日酒店 (IHG 旗下酒店)的評價

2.5 out of 5
拉德克利夫諾克斯堡智選假日酒店 (IHG 旗下酒店)
30 Bourbon Street, Radcliff, KY

評價

8.8

優異

10 分評分，優異；287 則評價中有 175 則" "
8 分評分，不錯；287 則評價中有 74 則" "
6 分評分，一般；287 則評價中有 20 則" "
4 分評分，欠佳；287 則評價中有 12 則" "
2 分評分，很差；287 則評價中有 6 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Donna

讚好：整潔度、職員與服務和住宿狀況
All staff were helpful and courteous. Hotel was convenient to many amenities. Room was spacious enough and comfortable. Very quiet, as well.
於 2024 年 4 月住了 2 晚

10/10 優異

Timothy (Rochester)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was great and comfortable
於 2024 年 2 月住了 2 晚

10/10 優異

Yasmeen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable hotel.
於 2024 年 2 月住了 2 晚

10/10 優異

Judith

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have no complaints above the property. Everyone I met was professional and courteous.
於 2024 年 1 月住了 2 晚

10/10 優異

morey

於 2024 年 1 月住了 2 晚

10/10 優異

Eriks

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New years at Ft Knox
The hotel is central located Loved it Only someone didnt order food so they ran out
於 2023 年 12 月住了 3 晚

10/10 優異

Cassandra

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

8/10 不錯

Myra

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was very clean. The bed was comfortable, but the pillows were flat and not full/fluffy.
於 2023 年 10 月住了 1 晚

6/10 一般

Barbara

家人同遊
不滿：客房舒適度
minimal needs
Tiny towels, scant bathroom amenities, single ply toilet paper. no tea in room. Chintzy.
於 2023 年 10 月住了 4 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Very nicely decor
於 2023 年 9 月住了 1 晚

10/10 優異

Debra

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚

10/10 優異

ELEUZA

讚好：整潔度、職員與服務和住宿狀況
Nice property, comfortable room, all clean, overall, very good place.
於 2023 年 7 月住了 2 晚

2/10 很差

James

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I never stayed thete, i tried to cancel and couldnt find the proper app to do it. So you got $210.00 plus from mr fior free.
於 2023 年 3 月住了 1 晚

10/10 優異

Duane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Outstanding
Very clean, staff was excellent to make my stay was satisfying
於 2023 年 3 月住了 2 晚
Wendy S 於 2023年3月30日的回應
Dear Duane,Thank you for staying with us and providing feedback about your stay. We appreciate your comment and hope to see you again!

10/10 優異

Cindy

於 2023 年 1 月住了 1 晚

10/10 優異

Cindy

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Safe well lit location close to stores and restaurants
於 2023 年 1 月住了 1 晚

8/10 不錯

Dustin

於 2022 年 12 月住了 2 晚

6/10 一般

Kendall

家人同遊
讚好：職員與服務、設施服務和住宿狀況
The staff was friendly and professional and the room was ok. The bathroom was the issue as the sink and tub were dirty and the floor did not appear as it had been mopped in awhile. The refrigerator in the room had an old salad in it.

10/10 優異

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
nice and peacful

10/10 優異

James

10/10 優異

Sharon

伴侶同遊
Everything was clean and fresh. Comfortable bedding, friendly staff.
於 2022 年 11 月住了 1 晚

10/10 優異

Marisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 11 月住了 3 晚

10/10 優異

Nikki

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful
We had such a great stay here and the customer service at the front desk was amazing. Tania went above and beyond to help me out with a situation and it was so appreciated. We will definitely be staying here again when we are in town next.
於 2022 年 10 月住了 2 晚
Management 於 2022年11月3日的回應
Thank you for your feedback. We are very pleased to know that Tanya was of such help to you. We are also very excited to have you back the next time you are in town!

8/10 不錯

Denise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was nice. The towels in the bathroom were starting to rip at the edges and had large strings hanging down in the middle, but they were the smaller hand towels which we didn’t need to use anyways, so not a big deal. Pool and fitness center were very nice. The bed linens were cleaned and super soft. The bed mattress is very firm. The location is convenient and clean. Walmart is very close by if you have forgotten anything. The only thing I wish would have been different is that there did not appear to be many guests staying at this hotel yet we were in a room next to someone who was acting like he was at home and we could hear his every word. Not their fault, but would have been nice to have been in a room not next to anyone else. Overall a nice stay
於 2022 年 10 月住了 1 晚
Management 於 2022年10月21日的回應
Thank you so much for your feedback. I'm sorry that your experience was not fully ideal. We will note this request for the future.

10/10 優異

Mikel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The checkin staff were very friendly. My room was clean, spacious, and comfortable. The complimentary breakfast was a nice spread. This is a clean, comfortable, and safe hotel option when in Radcliff.
於 2022 年 9 月住了 1 晚
Management 於 2022年10月21日的回應
Thank you for your positive feedback. We are glad that you enjoyed your stay.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Positive things: 1. Room was very clean 2. Beds were very comfortable 3. Employees very friendly and helpful 4. Bathroom very clean 5. Easy check-in/check-out Negative things: 1. Breakfast was not up to par: a. pancakes cold b. sausage had no taste; cooked to long; tough to eat; was cold c. fruit not good (oranges) d. eggs tough e. only good thing about breakfast was coffee and and orange juice were good 2. No coffee cups or cups for ice were in our room when we arrived but hotel host was very nice and found us some when I went to front desk and asked for them
於 2022 年 6 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度
於 2022 年 6 月住了 1 晚

10/10 優異

Sharon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was nice
於 2022 年 5 月住了 3 晚
Management. 於 2022年6月10日的回應
Thank you for staying with us and for your positive feedback. We are glad you enjoyed your stay.

10/10 優異

Deborah

於 2022 年 5 月住了 1 晚

10/10 優異

Misty

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Rooms were clean and the breakfast was hot with a variety if options. We stayed 4 days and 3 nights and opted for eco-friendly with no daily service of our room. They brought us towels when we asked for them, had a nice pool area that was clean and stocked with towels. The check in staff was friendly and super easy. Definitely a place we will stay when we are in the area again!
於 2022 年 4 月住了 3 晚
Management 於 2022年5月20日的回應
Thank you for such positive feedback. We look forward to having you stay with us again.

10/10 優異

Helen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy at Holiday Inn
Wonderful stay at Holiday Inn! Friendly employees, clean room, delicious hot breakfast! Debbie went above & beyond to help me extend my stay due to weather. She even signed me up for IHS rewards! I will definitely return!
於 2022 年 1 月住了 4 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
I was disappointed with the front desk service. There was nobody working the desk for at least twenty minutes when we arrived so we couldn’t check in until they showed up. Also there was no internet which made it tough to watch movies or play games to stay entertained.
於 2022 年 1 月住了 1 晚

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value for your dollar
The entire motel has recently been renovated and has a modern feel. It was very clean and the staff was super nice. Overall I would highly recommend this Motel as a great dollar value.
於 2022 年 1 月住了 2 晚

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable beds, good breakfast
The breakfast was varied and plentiful.
於 2022 年 1 月住了 1 晚

10/10 優異

gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely
於 2021 年 12 月住了 2 晚

6/10 一般

Michael

讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
Smoking neighbors
Good location. Breakfast was limited as to what I am used to with Holiday Inn Express. Pool heater was broken and was too cold to swim. The room next to mine had a smoker and loud yelling. I could smell the smoke in our room. Disappointing experience.
於 2021 年 12 月住了 2 晚

10/10 優異

Marvin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2021 年 12 月住了 1 晚

8/10 不錯

Loden

親子同遊
讚好：整潔度、職員與服務和住宿狀況
location
於 2021 年 12 月住了 3 晚

10/10 優異

Christina

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Clean room and friendly staff.
於 2021 年 11 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚

10/10 優異

Rajesh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚

10/10 優異

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Changed my mind
This stay changed me from a Hampton Inn customer to Holiday Inn customer, it was that impressive.
於 2021 年 11 月住了 4 晚

10/10 優異

Lisa

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
They aren’t mask weirdos. That’s a huge plus for me.
於 2021 年 10 月住了 1 晚

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 3 晚

10/10 優異

Sherri LeAnn

讚好：整潔度、職員與服務、設施服務和住宿狀況
Need pet friendly rooms.
於 2021 年 10 月住了 1 晚

10/10 優異

Adam

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelent
於 2021 年 10 月住了 2 晚

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 2 晚

10/10 優異

Candace

於 2021 年 10 月住了 2 晚

2/10 很差

SANGJIN (fairfax)

讚好：設施服務和住宿狀況
不滿：整潔度和職員與服務
When I was assigned a room and entered, there was a mop that appeared to have been used for cleaning on the table. I never imagined this would be such a minor issue. The biggest problem is that on the second night around 1:45 am, someone knocked on my room door several times and tried to open the door and come in. We were so scared and my wife, who is 6 months pregnant, barely slept that night. That morning we reported this to the hotel and asked them to check if someone knocked on the door and tried to break in with the hotel's security camera, but the hotel said there was no security camera. I regret not calling 911 right away, and I'm upset that the hotel doesn't take this seriously.
於 2021 年 10 月住了 2 晚

8/10 不錯

James (Bowling green)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I chose holiday inn as I’ve stayed many times before. This time breakfast was very small with no options. When checking in or needing extra towels or a blanket I had to stand at the desk for 20 mins. My wife said she came in at 4am to get her card and she had to stand there for 20 mins until she finally called the hotel for service.
於 2021 年 9 月住了 2 晚
Wendy S 於 2021年9月26日的回應
Thank you for your feedback. We are working on making this not happen in the future.