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北卡羅萊納蘭伯頓 6 號汽車旅館的評價

2 out of 5
北卡羅萊納蘭伯頓 6 號汽車旅館
2361 Lackey St, Lumberton, NC

評價

5.2
10 分評分，優異；209 則評價中有 33 則" "
8 分評分，不錯；209 則評價中有 28 則" "
6 分評分，一般；209 則評價中有 36 則" "
4 分評分，欠佳；209 則評價中有 27 則" "
2 分評分，很差；209 則評價中有 85 則" "

4.8/10 

整潔度

6.6/10 

職員與服務

4.8/10 

設施服務

4.8/10 

住宿狀況

5.8/10 

環保程度

評價

2/10 很差

Alix

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Las habitaciones tienen demasiado olor a cigarro, demasiado ruido fuera y adentro, gente tirando tragos y sentándose en el coches o recargándose en el parking de otros coches.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月6日的回應
Hola Alix,¡Gracias por tomarse el tiempo para compartir su reseña! Nos enorgullecemos de brindar un descanso nocturno confortable, por lo que siempre nos decepciona saber que eso no sucede. Aunque esta vez no cumplimos con sus expectativas, nos comprometemos a hacerlo mejor la próxima vez y nos disculpamos por cualquier inconveniente.Lilith#Equipo6

2/10 很差

Alison

於 2024 年 4 月住了 1 晚

6/10 一般

Steven

讚好：住宿狀況
Reservations on line.quick and fast check in.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月22日的回應
Hi Steven,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 不錯

Mary

家人同遊, 寵物同遊, 商務旅客
讚好：職員與服務
Decent for a quick night stay for yourself not with children or families. People live there. Like actually live there. There is a creepy field in the back so not go at night. Small roaches in room. And inconvenient parking where room was located very small room barely room to walk around in with 2 adults and a teenager. Bathroom door didn’t shut at all. LOVED THE HOT SHOWER AND WATER PRESSURE but you can not turn around in the shower if you are not smaller frame. Cleaning staff was super nicer and helpful!
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年3月25日的回應
Hi Mary, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 不錯

Steven

商務旅客
讚好：職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月6日的回應
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

10/10 優異

Hector

於 2024 年 1 月住了 1 晚

2/10 很差

Juwan

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Ion like nothing
於 2024 年 1 月住了 2 晚
Nancy Y. 於 2024年1月16日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般

Vonya

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Not for longer than one night
This place needs work, pillow was flat room was never cleaned. Room smelled like smoke this is definitely a motel. Needs some updating
於 2023 年 11 月住了 3 晚
Nancy Y. 於 2023年11月28日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 不錯

Diedra

於 2023 年 10 月住了 1 晚
MP - Guest Relations Manager 於 2023年11月19日的回應
Hello Diedra, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 優異

Sunita

讚好：整潔度、職員與服務、設施服務和住宿狀況
The motel was excellent for a night's stay. I would definitely choose this if i ever stay longer too.
於 2023 年 9 月住了 1 晚
MP - Guest Relations Manager 於 2023年9月27日的回應
Hello Sunita, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 一般

Irma

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
MP - Guest Relations Manager 於 2023年10月31日的回應
Hello Irma, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 不錯

Irene

讚好：職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
MP - Guest Relations Manager 於 2023年9月27日的回應
Hello Irene, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 優異

Ray

It’s ok not great
於 2023 年 9 月住了 1 晚
MP - Guest Relations Manager 於 2023年9月16日的回應
Hello Ray, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 一般

Shannon

於 2023 年 9 月住了 1 晚
MP - Guest Relations Manager 於 2023年9月27日的回應
Hello Shannon, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 很差

Joseph

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Motel 6
The room they gave me was dirty and the refrigerator was broke and water was running on the floor and when I told the front desk and the just gave me towels and when I told them nothing happen
於 2023 年 8 月住了 1 晚
MP - Guest Relations Manager 於 2023年9月2日的回應
Hello Joseph, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 很差

randall

不滿：整潔度、設施服務和住宿狀況
Get what you pay for. Very dirty... Gross...
於 2023 年 8 月住了 1 晚
MP - Guest Relations Manager 於 2023年8月19日的回應
Hello Randall, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 一般

Amanda

家人同遊, 多人同遊
不滿：住宿狀況
I like the the shower with the glass doors very nice but the
於 2023 年 7 月住了 2 晚
MP - Guest Relations Manager 於 2023年8月7日的回應
Hello Amanda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 不錯

Joseph

讚好：整潔度和職員與服務
Good location right off I 95. Quiet and convenient.
於 2023 年 8 月住了 1 晚
Hitesh Shah 於 2023年8月3日的回應
Thank you for Business

6/10 一般

John

讚好：職員與服務
於 2023 年 7 月住了 1 晚
MP - Guest Relations Manager 於 2023年7月22日的回應
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 欠佳

Dennis

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Should be named motel -1
Not a good room, bed was not comfortable and hard to get, pushed against wall made even worse. Bathroom has peeling paint on shower doors as well paint chips all over door and mirror. Towels were coming apart leaving a film of cotton all over after drying with them and a sliver of soap in sight😩
於 2023 年 7 月住了 1 晚
MP - Guest Relations Manager 於 2023年7月16日的回應
Hello Dennis, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 很差

Jennifer

商務旅客
不滿：整潔度和住宿狀況
First non-smoking room had burn holes in the bed cover. Moved to another room that clearly had not been cleaned in quite some time. Dead bugs and flies. Bathroom and refrigerator filthy. Old soap bar sitting on sink. Filth. Toilet and shower dirty. Bath mat stained and what looked like it was just hung to dry. Smelled musty. Afraid to get in the bed to sleep or turn off the light. Slept on top of the bed wrapped in my own blanket with the light on.
於 2023 年 7 月住了 1 晚
MP - Guest Relations Manager 於 2023年7月16日的回應
Hello Jennifer, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 欠佳

willard

讚好：職員與服務
不滿：整潔度和住宿狀況
Strange women hanging out near check in. One asked me a strange question "Need help". These were NOT Motel 6 employees. Soap 2 bars, from previous guest till in shower soap holder ledges. Chairs were plastic, hard and uncomfortable in room. NO shampoo or conditioner in room. No restaurants close by. Only 1 pillow on bed...usually 4 at most hotels and motels. Towels were hard and seemed very old. Woman at check-in seemed a little scared to work here. Thanks for coffee in am.
於 2023 年 7 月住了 1 晚
MP - Guest Relations Manager 於 2023年7月11日的回應
Hello Willard, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 很差

Craig

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
MP - Guest Relations Manager 於 2023年7月11日的回應
Hello Craig, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 欠佳

Mark

於 2023 年 6 月住了 1 晚
MP - Guest Relations Manager 於 2023年7月23日的回應
Hello Mark, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 很差

Michael

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Disgusting and very dangerous residents.
Do not stay at this hotel. The hotel itself was in shambles. The ceiling above the shower leaked, there was very obvious roach droppings on all surfaces and the room looked like it hadnt been cleaned in months. The hotel was occupied by multiple prostitutes and at one point while unloading our car an SUV pulled up and a man with a handgun exited the vehicle and went to one of the upper units and had a discussion with an older woman who was having issues with her "client". This was one of the most terrifying experiences ive had staying at a hotel or just in general. The fridge was covered in roach droppings and the hotel looked like the pictures online were taken 10 years ago in comparison to the current condition. Staff was friendly but other than that i would never suggest anyone under any cercomstance stay here. The latch lock on the door was filed down to the point of easily being able to slide it out from outside the unit with the door cracked.
於 2023 年 6 月住了 1 晚
MP - Guest Relations Manager 於 2023年6月23日的回應
Hello Michael, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2/10 很差

Carlos

於 2023 年 6 月住了 1 晚
MP - Guest Relations Manager 於 2023年6月30日的回應
Hello Carlos, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 優異

Denise

於 2023 年 6 月住了 1 晚
MP - Guest Relations Manager 於 2023年6月6日的回應
Hello Denise, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Unfortunately, we were unable to stay for the night, because after checking in and paying for the room, we opened our door and the entire room wreaked of cigarette smoke. We specifically had reserved a non smoking room, because of my copd. We immediately went back to the front office, explained what was wrong, and asked for a different room. They were unable to accommodate us, so I had to demand a refund, and the lady at the desk printed me off a refund receipt. I would like to add, that when we pulled up to the motel, there were migrants hanging around everywhere, people were hanging their clothes on the fence around the property, people were working on cars in the parking lot. In all my years, staying at numerous Motel 6’s, I have never seen anything like this. I think that corporate should get involved in this… immediately
於 2023 年 5 月住了 1 晚
MP - Guest Relations Manager 於 2023年6月2日的回應
Hello Valued Customer, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2/10 很差

Jaree (Baltimore)

不滿：職員與服務和住宿狀況
於 2023 年 5 月住了 3 晚
MP - Guest Relations Manager 於 2023年6月2日的回應
Hello Jaree We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 很差

Artia

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Disgusting... thank goodness this was just a quick stop to rest during a long road trip
於 2023 年 5 月住了 1 晚
MP - Guest Relations Manager 於 2023年5月22日的回應
Hello Artia, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 優異

Dan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
MP - Guest Relations Manager 於 2023年5月15日的回應
Hello Dan, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 不錯

Charla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
MP - Guest Relations Manager 於 2023年5月9日的回應
Hello Charla, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 很差

donna

家人同遊, 寵物同遊
不滿：整潔度和設施服務
Room wasn’t clean. Shower still had soap and wet towel in it. Definately not cleaned,
於 2023 年 4 月住了 1 晚
MP- Guest Relations Manager 於 2023年5月3日的回應
Hello Donna, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 不錯

Julian

於 2023 年 4 月住了 1 晚
MP - Guest Relations Manager 於 2023年4月12日的回應
Hello Julian, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Try somewhere else
Really run down, stains on the mattress cover that were questionable, poorly designed parking lot that was hard to get out of. There was a layer of dust on the heater, water in the shower wouldn't get hot. The lady that checked us in was nice and the only bright spot in that whole place. Way overpriced for the condition.
於 2023 年 4 月住了 1 晚
MP- Guest Relations Manager 於 2023年4月4日的回應
Hello Valued Customer, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 一般

真實旅客

讚好：整潔度和職員與服務
was appropriate for a restful short sleep
於 2023 年 3 月住了 1 晚
MP- Guest Relations Manager 於 2023年3月25日的回應
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 欠佳

William

讚好：職員與服務
不滿：住宿狀況
Okay for one overnight stay.
於 2023 年 3 月住了 1 晚
MP- Guest Relations Manager 於 2023年3月25日的回應
Hello William, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 優異

真實旅客

讚好：職員與服務和客房舒適度
於 2023 年 3 月住了 1 晚
MP- Guest Relations Manager 於 2023年3月25日的回應
Hello Valued Customer, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 不錯

Tyrone

於 2023 年 3 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2023年3月21日的回應
Hello Tyrone, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 一般

John

寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to highway and dining.Too much noise at 10pm from neighbors.
於 2023 年 2 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2023年2月11日的回應
Hello John, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 欠佳

Denise

於 2023 年 1 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2023年1月20日的回應
Hello Denise, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 欠佳

Margaretha

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Thin walls , beds too soft not enough towels
Hitesh Shah 於 2023年1月13日的回應
Thank you

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
OWNER=CALL A PEST CONTROL CO, AND HIRE NEW MAIDS!!
THE OWNER of this hotel should be ashamed because it is not hard to call Terminix to get rid of the roaches and to hire people who know how to clean a hotel room!! This place was filthy and not at all like other Motel 6 hotels!! The telephone was so dirty and nasty with hair and wax built up that I had to hold the receiver away from my face to call the front desk! The towels and washclothes were dirty and hair on them. The walls in the bathroom had yellow urine stains all over it that I couldn't even use it cause I got nauseated!! I am not hard to please so when I tell you this was by far one of the nastiest hotels iv'e seen BELIEVE ME!!! The light fixtures, lamps, and tables all were nasty and dirty, the walls had stains that could easily been wiped cleaned of so its obvious the MAIDS don't give a dam about their job!! The roaches were so bad, crawling on the wall, bed and tables! I grabbed my stuff and said hell no this is it!! After killing 4, I refused to even sit on the bed so the thought of laying on it 2 sleep was out of the question!! The floor was dirty, dead roaches were in every corner, behind the micro and fridge! They were so nasty I couldn’t believe a MAID would think this is clean enough for someone to stay! The maids and owners must live in filth to think these rooms are acceptable! The front desk lady gave me another room after acting shocked when I told her about the roaches! SMH, now after reading the reviews I see her ass know how infested this place is!
於 2022 年 12 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2023年1月7日的回應
Hello Valued Customer, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 不錯

rafik

於 2022 年 12 月住了 1 晚

6/10 一般

Vincent

讚好：職員與服務
不滿：設施服務和住宿狀況
It was cheap but room was sparse
Hitesh Shah 於 2022年12月19日的回應
thank you

10/10 優異

Ann

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean room and easy check in!
於 2022 年 12 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2022年12月10日的回應
Hello Ann, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 優異

Walter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was great met my needs for sleep and restaurant in walking distance
於 2022 年 12 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2022年12月10日的回應
Hello Walter, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 優異

Tim

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2022年12月10日的回應
Hello Tim, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 很差

Robert

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Filthiest I Ever Been In
Room was INFESTED INFESTED! With Roaches would never stay in another Hotei 6
於 2022 年 11 月住了 1 晚
Sincerely, MP - Guest Relations Manager 於 2022年11月19日的回應
Hello Robert, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 優異

Graham (Williamsburg)

讚好：整潔度
於 2022 年 10 月住了 1 晚