"I liked the location of the hotel and you can easily walk to the cafes, shops, transportation and attractions. There is also a lovely lookout area nearby. I also appreciated the filtered water in the lobby (none of the next 4 hotels I stayed at had that!). They offer coffee/beer/wine/snacks for purchase in the lobby as well. My room was comfortable and had a fridge. There isn't a balcony but there are balcony style doors that you can open for fresh air. What I didn't like is that my room was located over the lobby entrance - guests would congregate there and talk loudly and smoke. The noise didn't bother me as much as the smoke coming into my room did. (This is only an issue if you have the windows open). They have a restaurant onsite but I did not eat there so I can't tell you about that. I would definitely stay here again."