Chicago Madison Street Theatre Hotels

"Loved the vintage vibe of this hotel. The room was very clean. "

"When I checked in, the room smelled overwhelmingly of bleach or clorox. The window was screwed shut so I had to sit in the room for an hour with the door open to air it out. After an hour I had to go out to get rid of a headache from the smell. I returned after midnight and the room still smelled. Tried to sleep through it but it was unbearable. The bed only had a thin top sheet, no ac/heater that I could see and the walls were so thin, I could hear everything above and next door. No towel rails anywhere so you had to hang towels from coat hangers. At three am I was still awake so I gave up and drove the 5 hours home."

"Booked a non smoking room, room obviously smelled of smoke. In the 2-3 hours we were there, people were yelling, fighting, and you can hear EVERYTHING, including every car that drives by on the road. If you are a light sleeper, this is not the place for you. Hotel refused to work with us on a refund when the room they provided was not matching what we booked."

"This not a save place people screaming at other people at midnight, three in the morning and four in the morning. No security no lights on property after midnight. I do not understand why Expedia puts it out on their sit. Rooms are not clean right. Cigarettes burn holes on curtains, bedding and floor. Floor not swept. Air conditioning did work. The parking lot is small and other business use the driveway to park making it hard to leave. Rates are hourly, weekly and monthly. Price was not worth it. "

"The beds were NOT comfortable."

"Excellent facilities, ideal and safe parking."

"They cancelled on us once we tried to check in. They said they tried to reach us but I did not receive any messages from them. We had travelled from out of state and had made the reservations long in advance."

"Great customer service "

"Door had wind/light coming through, room 16. No one was available during check out. Guests were scrwaming outside at 6am. No blow dryer. Updated room, very clean, good price, and location, heat and ac didnt have a bad smell and temperature stayed controlled well. "