Great location, close to major attractions.
Offered all the necessary toiletries, unlike the other European hotels. A minor flaw is there is no kettle in the room.
Aki
於 2017 年 7 月住了 2 晚
6/10
Hotel security measure need to strengthen. My wife's wallet was stolen around the lift lobby when we were on the way to check in. It ruin the whole journey experience.
Stephen
於 2017 年 6 月住了 3 晚
4/10
除了地点好,什么都不好
Chongtao
6/10
I didnt like that i wasnt able to get an early check in...when u fly 8 hours and arrive early morning you're tired and hot feom 37 degree weather....and being told to go shop or go eat and come back later was disappointing...no one wants to shop and eat tired and hot and trying to orient yourself in a new city. Location was amazing once i was able to sleep.
Eduarda
於 2025 年 7 月住了 2 晚
10/10
Estupendo hotel! Gracias 💕🙌
Lidia
於 2025 年 6 月住了 2 晚
10/10
This hotel is centrally located next to Plaza Mayor, where there are many dining and shopping options. Walking distance to the Royal Palace and other historical sites. The rooms were spacious with very comfortable bedding. Bathrooms have good showers. Staff were helpful and courteous. There was a bit of noise coming from the streets due to its central location. But overall we had a great stay!
Z
於 2025 年 6 月住了 2 晚
10/10
Este hotel es un favorito, segunda vez q vengo a Madrid y me hospedo en el
La ubicación inmejorable, el hotel impecable, las habitaciones muy cómodas, la cama y el baño excelentes
El desayuno bufette perfecto
Gloria elizabeth
於 2025 年 5 月住了 3 晚
10/10
Perfect accesible spot
Carlos Pereira
於 2025 年 5 月住了 2 晚
10/10
We had a pleasant stay and the staff is great. I wish the bathroom was a bit more private.
Dave
於 2025 年 4 月住了 3 晚
10/10
Good location
Uziel
於 2025 年 4 月住了 1 晚
10/10
Location, location and nice place.
qing yu
於 2025 年 4 月住了 1 晚
8/10
Felt poor in the entrance and reception area
,,rooms are clean and ok,great washroom and shower ,,nice breakfast
Lamiaa
於 2025 年 4 月住了 1 晚
10/10
Very nice hotel. The breakfast was excellent as well with many options.
Kathleen
於 2025 年 4 月住了 1 晚
10/10
Great service, decent breakfast, amazing location. One elevator was broken which slowed us down a little but the place was great. The view from the balcony was amazing, the AC worked, the kettle worked. Would absolutely stay there again.
Donald M
於 2025 年 4 月住了 1 晚
10/10
Pamela
於 2025 年 4 月住了 1 晚
10/10
Excellent Hotel, wonderful staff
Breakfast excellent quality and service
Raimundo
於 2025 年 3 月住了 10 晚
10/10
Au cœur de la ville, le personnel est aidant et souriant. Le déjeuner est exceptionnel et varié, une très bonne adresse à recommander
Yannik
於 2025 年 3 月住了 6 晚
6/10
Leslie
於 2025 年 3 月住了 1 晚
10/10
This hotel has a fantastic breakfast filled with a delicious variety. It was a great way to start each day. Hotel is clean, quiet and in walking distance to many metro lines and other areas of interest (cathedrals, royal palace, Plaza Mayor).
Maureen Parker
於 2025 年 3 月住了 8 晚
6/10
La verdad es que la cadena nos gusta mucho, sin embargo en esta ocasión percibimos un olor desagradable en algunos momentos y en determinados espacios.
Estuvimos dos veces y esto sucedió en el baño principalmente.
Otra cosa es que la entrada al Hotel no está señalizada y en las noches es sumamente oscura la fachada.
Gracias
Lilia
於 2025 年 3 月住了 2 晚
6/10
Great location but seriously the smell of sewage / Effluent as you walk up the stairs was killer