Thompson Madrid, by Hyatt

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Luxury
5.0 star property
9.6

Exceptional

Luxury hotel near Puerta del Sol

A short walk from Gran Via and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$2,236
HK$2,460 total
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (City View)

A hotel room with a bed, a chair, a small table, a potted plant, and a view of buildings outside.

Room, 1 King Bed (City View)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

A hotel room with a bed, a sofa, curtains, and a large window.

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

A balcony with a table, chairs, a potted plant, and a view of a building.

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(5 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

A hotel room with a large bed, a desk, a chair, a small table, and a view of buildings outside.

Room, 2 Single Beds (City View)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 2 Bedrooms

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Balcony

A modern room with a leather chair, a small table with a radio and a book, a desk with a glass container, and a large window with a view of buildings.

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

A modern room with a large flat-screen TV, a round dining table, two chairs, a sofa, and a wooden shelving unit.

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

A balcony with a wicker chair, a small table with books and a plant, and a view of a cityscape.

Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

A room with a view of a cityscape, a potted plant, a book, and a cocktail on a tray.

Suite (Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Madrid, Thompson Madrid, by Hyatt is in the city centre. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    2 min walk - 0.2 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.2 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    2 min walk - 0.2 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.6 km
  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    6 min walk - 0.6 km

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    27 min drive

Restaurants

  • Makáá
    1 min walk
  • 100 Montaditos
    2 min walk
  • Starbucks
    2 min walk
  • Starbucks
    3 min walk
  • bosforos kebab montera
    2 min walk

About this property

Thompson Madrid, by Hyatt

  • Luxury hotel near Puerta del Sol
  • A short walk from Gran Via and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Meeting rooms, coffee/tea in reception and a banquet hall
    • Outdoor furniture, smoke-free property and a front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Children's books, art supplies and childcare services
    • Hypo-allergenic bedding and free cots/infant beds
    • Rainfall showers, baths or showers and hairdryers
    • 55-inch TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and heating

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 1,002 reviews
The price is HK$1,851
HK$2,036 total
includes taxes & fees
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Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from October 20 until May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 11 Nov 2026 start from HK$2,236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Thompson Madrid, by Hyatt?

Self-parking is available for EUR 35 per day.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Checkout is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Thompson Madrid, by Hyatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 381 out of 451 reviews
Rating 8 - Good. 45 out of 451 reviews
Rating 6 - Okay. 12 out of 451 reviews
Rating 4 - Poor. 4 out of 451 reviews
Rating 2 - Terrible. 9 out of 451 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, amazing hotel, will definitely stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and staff was super helpful coordinating transportation to the airport.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything near good food and staff !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opulent , clean , comfortable, very helpful and friendly staff , location is central
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was amazing
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members went above and beyond. The concierge gave us fabulous choices for several restaurants. Rooms were clean and well equipped.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms.. Great rooftop pool with restaurant and bar.. highly recommend..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Fantastic service. Will be back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at a great location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice while staying in Madrid. Great location, amazing property and superb staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing hotel, the staff were so nice and the hotel was very clean.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had a wonderful time, staff was excellent, hotel room was very clean, house keeping came regularly
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were well soundproofed in many ways, but I think my room was under the kitchens of the rooftop restaurant- it was quite loud until about 1 or 1:30pm. So just a heads up! Luxury prices and gorgeous property, but not always the best
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service location and rooms
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
On holiday with my wife visiting our daughter. This hotel is amazing. Great location. Staff wonderful. Rooftop bar lovely. Highly recommend.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and had good amenities.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and super friendly staff.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location, very central, the pool and bar were excellent as were the staff. Only reason didn’t get 5 stars was the noise from the bar was quite loud in the rooms at night, especially Friday and Saturday. We weren’t particularly bothered as we wear ear plugs with our child sleeping in the same room as us, but may frustrate those who don’t want to wear them. I doubt it’s an issue on the rooms facing outwards, just those facing inwards. To be clear though, we would definitely come back!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Very friendly staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024