We had a wonderful stay at the Thompson Madrid. This elegant hotel is perfectly situated in the heart of downtown, making it easy to explore everything the city has to offer. The rooms are spacious, beautifully designed, and exceptionally comfortable, with thoughtful details and modern amenities throughout. The staff was truly outstanding—warm, intelligent, and always eager to assist with anything we needed. One of the highlights was the rooftop pool and bar, which offered a peaceful retreat from the city below. We’ll definitely return and highly recommend it to anyone visiting Madrid.
Nicole
於 2025 年 7 月住了 2 晚
10/10 優異
Carlos
伴侶同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Perfect
Carlos
於 2025 年 6 月住了 4 晚
10/10 優異
olga
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is wonderfully located in the center of the city - I walked to all the attractions, shopping and dining. Rooms are beautifully designed, very quiet for being in the center of the city. Staff is very friendly. Roof top bars has fantastic views and a wonderful pool area for relaxing. I would stay here again.
olga
於 2025 年 6 月住了 1 晚
10/10 優異
Oscar
伴侶同遊
2025 年 6 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy Lujoso la habitación y hotel
Oscar
於 2025 年 6 月住了 2 晚
10/10 優異
Jack
2025 年 6 月 26 日
Very nice hotel in great location. Rooftop bar is very nice.
Jack
於 2025 年 6 月住了 1 晚
10/10 優異
Agustin
伴侶同遊
2025 年 6 月 23 日
讚好:整潔度、設施服務和住宿狀況
Great room, great location!
The staff was amazing and very helpful.
Room was very spacious and very comfortable.
Agustin
於 2025 年 6 月住了 1 晚
8/10 不錯
gary
家人同遊
2025 年 6 月 20 日
讚好:整潔度、職員與服務和設施服務
Nickah who was working at the reception was absolutely incredible. The customer service was so outstanding way beyond any hotel I have stayed at. She made sure everything we needed was sorted and happy to assist us whatever direction was necessary. She is the best ambassador the hotel could hope to have. The other staff were also very good but Nickah was exceptional!
gary
於 2025 年 6 月住了 4 晚
2/10 很差
Michael
家人同遊
2025 年 6 月 14 日
讚好:整潔度和住宿狀況
不滿:設施服務
The pool was the only reason i booked this hotel. And when i arrived the staff told me the pool was closed for 2 months. In the middle of the summer. Terrible.
Michael
於 2025 年 6 月住了 5 晚
10/10 優異
NISSIM
伴侶同遊
2025 年 6 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo excelente!
NISSIM
於 2025 年 6 月住了 1 晚
10/10 優異
Madeline
2025 年 6 月 4 日
讚好:整潔度、設施服務和住宿狀況
Madeline
於 2025 年 5 月住了 1 晚
10/10 優異
Joseph
2025 年 6 月 3 日
讚好:整潔度和職員與服務
Property was great. Pool not being open was a problem. All staff great except for the rooftop bar staff.
Joseph
於 2025 年 5 月住了 4 晚
10/10 優異
Ginette
伴侶同遊
2025 年 6 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thompson sin duda con ambiente sofisticado.
Ginette
於 2025 年 5 月住了 3 晚
10/10 優異
Carlos Francisco
2025 年 5 月 31 日
讚好:整潔度、設施服務和住宿狀況
Excelente estadía
Carlos Francisco
於 2025 年 5 月住了 2 晚
10/10 優異
John (San Juan)
多人同遊
2025 年 5 月 28 日
讚好:整潔度、設施服務和住宿狀況
Excellent beautiful property with great facilities and service in the heart of Puerta del Sol.
John
於 2025 年 2 月住了 5 晚
10/10 優異
Darcy
家人同遊
2025 年 5 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic from start to finish, from the bottom to the the rooftop tapas bar.
Darcy
於 2025 年 5 月住了 1 晚
10/10 優異
Rayna
2025 年 5 月 25 日
Rayna
於 2025 年 5 月住了 4 晚
10/10 優異
luis
2025 年 5 月 24 日
luis
於 2025 年 5 月住了 1 晚
10/10 優異
Kelly
伴侶同遊
2025 年 5 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The concierge provided a thoughtful honeymoon amenity. Everyone was so friendly and helpful.