“My room is great. It is very clean and quite new. No water leakage in the bathroom. The air conditioner works well. However, it takes around 10 minutes to walk to the nearest metro station. I don't have time to check the swimming pool.”
“I would not recommend this hotel to anyone visiting Madrid.
My stay was going well until a very serious incident completely changed my experience. While I was out on a tour, someone entered my room, stole cash, and attempted to use my credit cards to make purchases totaling more than €2,500. Although I accidentally left these items in my room while rushing out that morning, this should never happen in any hotel, especially one with such highly rated reviews.
What was even more disappointing……
“Realmente fue un hermoso lugar donde hospedarnos, el personal fue amable y servicial, la habitación estaba muy bien acondicionada. Lo recomiendo mucho, definitivamente volveremos allí. Muchas gracias.”
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