Dear Sam, thank you for your review. Your feedback is important to keep improving our services. We look forward to welcoming you again. Best regards

Dear guest,Thank you very much for sharing your experience.Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We look forward to welcoming you again. Best regards

Dear Nicholas,On behalf of the entire hotel team, I want to thank you for sharing about your last stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

Dear Patricia, thank you for your comment. We hope to have the pleasure of welcoming you again in the future. Best regards

Dear Ivette,Thank you so much for your comment! We look forward to welcoming you again.

Dear Louise,Thank you very much for sharing your experience with the Expedia Community. We look forward to welcoming you again. Best regards

Dear Miriam, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear JoannaThank you for sharing your experience and staying at the AC Hotel Malaga Palacio. We hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

Dear Edith, Thank you for sharing your experience at the AC Hotel Malaga Palacio with the Expedia community. We appreciate your feedback and are delighted to hear that you had the chance to enjoy our privileged location in the city center with everything close by. We hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

Dear Saundra, Thank you for taking the time to send us your feedback. We are delighted that you chose to stay with us during your visit to Malaga. Best regards.

Dear Guest, Thank you very much for your feedback! We'd like to know more about your review and see how we can improve our services to give you the best possible experience. We look forward to welcoming you back. Kind regards

Dear Ms. Sharon, Thank you for sharing your experience at the AC Hotel Malaga Palacio.We appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Dear Keith, Thank you for staying at the AC Hotel Malaga Palacio and sharing your experience. We hope you choose to stay with us again whenever your travel needs bring you back to Malaga. Best regards

Dear guest. On behalf of the entire hotel team, I want to thank you for sharing about your last stay with us. We really appreciate your feedback. Please accept our apology for not meeting your expectations during your stay. We have passed on your comment to our team to keep improving our services. Best wishes

Thank you for sharing your experience.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

Dear guest,Thank you for sharing your feedback.We saw that you rated your overall satisfaction an “4”; however, we also noticed that there were several missed opportunities. We apologize for not meeting your expectations during your stay. The municipality has reduced water flow due to the current drought in the region. Additionally, your stay coincided with our maintenance work on the pipes and installations. We aim to provide an excellent guest experience and value your feedback. We would be delighted to welcome you back. Warmest regards

Muchas gracias por tomarse su tiempo en responder a nuestra encuesta de calidad sobre su estancia con nosotros.Su puntuación nos empuja a seguir mejorando día a día para ofrecer un servicio excepcional por parte de todos. Esperamos que volvamos a vernos en futuras ocasiones y no dude contactarnos si lo desea ya que estaremos más que felices de poder ayudarla.

Dear guest, thank you for your feedback! We look forward to welcoming you again. Best wishes

Dear guest. On behalf of the entire hotel team, I want to thank you for sharing about your last stay with us. We look forward to welcoming you again. Best wishes.

Dear Valeriy. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

Dear guest, Thank you very much for sharing your experience with us.Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. As you can imagine, I am very dismayed to hear that we did not reach your expectations during your stay with us. I can imagine how frustrating this must be for you and apologize for the inconvenience experienced. This is not the Marriott service we strive to provide. Regarding your comment about the lifts, I am pleased to inform you that they have been upgraded with an intelligent system that prioritises stops according to demand, minimising waiting times. They work specifically for our rooms over 14 floors and the rooftop restaurant, which is much more popular in Málaga. Please excuse us for the inconveniences caused and feel free to contact us should you have any additional comments or requests.Best regards,

Dear guest, Thank you for sharing your experience at the AC Hotel Malaga Palacio with the Hotels.com community. I sincerely look forward in exceeding you expectations during your next stay with us.Please also feel free to contact us next time you are in Malaga and we will be more than happy to arrange your stay with us.

Bonjour. Merci pour votre feedback. Nous sommes fiers d’offrir à nos clients une expérience inoubliable lors de leur séjour. Cependant, nous n’avons pas été à la hauteur de vos attentes lors de votre récent séjour parmi nous, et nous vous demandons de bien vouloir accepter nos excuses pour ce désagrément. Nous espérons avoir l’opportunité d’améliorer votre expérience lors de votre prochain séjour parmi nous.Bien cordialement,

Dear guest, thank you for sharing your experience with Expedia community. We hope to see you next time in Málaga. Best regards,

En nombre de todo el equipo del hotel, queremos agradecerle por compartir con nosotros sus experiencias durante su estancia en el AC Hotel Málaga Palacio. ¡Esperamos verla de nuevo pronto!

Dear guest, we appreciate your feedback. Regarding your comment about Wi-Fi, we are very sorry to hear you have experienced different service levels during your stay. Please accept our apology for not meeting your expectations during your stay. Your feedback is integral to our ability to continue to improve our service.

Dear guest. Thank you very much for sharing your experience with the Hotels.com. We look forward to welcoming you again.

Dear Elizabeth, all our team wants to thank you for sharing about stay in our hotel. It is always encouraging to hear positive feedback from you. We look forward to welcoming you next time. Warmest regards

Dear guest. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

Dear guest. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

Dear guest. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best regards

Ante todo queremos agradecerle el tiempo empleado en valorar su estancia con nosotros. Valoramos mucho su opinión ya que nos hace mejorar cada día. Esperamos verle de nuevo pronto.

Dear guest. Thank you for choosing to stay at the AC Hotel Malaga Palacio and providing your honest feedback. We look forward to seeing you again!

Dear guest. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team to keep improving our services. We appreciate you taking the time to share your feedback.

Muchas gracias por su tiempo en valorar la estancia con nosotros. Su puntuación nos empuja a seguir mejorando día a día para ofrecer un servicio excepcional por parte de todo el equipo. Esperamos verle de nuevo

Dear guest. On behalf of the entire hotel team, I want to thank you for sharing about stay in our hotel. We hope to see you in the future.

Dear guest, Thank you for taking the time to share your experience. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would like you to expand on your comments so that we can take note of them and improve accordingly. We hope to see you again. Best regards,

Thank you for your review and feedback! We look forward to see you again soon.

Dear Guest, Thank you for your feedback. Your comments will allow us to continue to improve our service. Kind regards,

Dear Guest, Thank you for your feedback. Your comments will allow us to continue to improve our service. Kind regards,

Dear guest, all our team wants to thank you for sharing about stay in our hotel. It is always encouraging to hear positive feedback from you. We look forward to welcoming you next time. Warmest regards

Dear guest. Thank you for taking the time to review your recent stay at the hotel. We are disappointed to read that on certain aspects of your stay we failed to meet your expectations. We hope that you will come again so that we can create a completely different experience for you. Best regards

Thanks a lot for your review! Hope to see you next time!

Dear guest, we are sorry that you did not enjoy your stay as we would have liked. The safety of our guests is very important to us, and we try to take every precaution. We are sorry for the inconvenience and we will pass on your message to the whole team to improve our service in the future. Thank you for taking the time to rate us and we look forward to seeing you again.

Thank you very much for sharing with us your experience at our hotel and Málaga. We look forward to seeing you again in the future. Kind regards

Muchas gracias por compartir con nosotros su experiencia en nuestro hotel y le agradecemos su valoración. Todos los comentarios de nuestros clientes son muy importantes para nosotros porque así podemos ir mejorando nuestros servicios. Esperamos verle de nuevo.

Dear guest, Thank you for taking the time to share your recent stay at the AC Hotel Malaga Palacio!

Thank you very much for sharing with us your experience at our hotel and thank you for your feedback, all the comments from our guests are very important to us so that we can improve our services and reach our goal. Kind regards

Dear guest, in behalf of the entire team, we are sorry that you did not enjoy your stay as we would have liked. About A/C , I regret to inform you that we have air conditioning centralizer. That means that we have heating during winter and cool during summer. However, we would have really appreciated if during your stay you had informed us about this matter and we would have been more that happy to help you to resolve it. Thank you for taking the time to rate us and we look forward to seeing you again.

Thank you for your review. Your feedback helps us to improve our service. We look forward to welcoming you again.