大堂休息區

美麗華 GL 大酒店的評價

5 out of 5
美麗華 GL 大酒店
Paseo Reding, 22, Málaga, Málaga

評價

9.6

完美

10 分評分,優異;1002 則評價中有 825 則" "
8 分評分,不錯;1002 則評價中有 120 則" "
6 分評分,一般;1002 則評價中有 31 則" "
4 分評分,欠佳;1002 則評價中有 15 則" "
2 分評分,很差;1002 則評價中有 11 則" "

10/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Geoffrey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, 5 star , great staff
於 2024 年 5 月住了 1 晚

10/10 優異

Haneen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best hotel I stayed in my whole life, expensive but totally worth it. Excellent staff, perfect cleanliness, wonderful breakfast buffet, excellent location (short walk to centro).. would love to come again and stay! I love this hotel
sr 於 2024年5月21日的回應
Dear Haneen, Thank you so much for your positive feedback! We are delighted to hear that your stay with us was the best hotel experience you've ever had.We are thrilled to have exceeded your expectations and that our team's dedication made your experience special.We work to provide nothing but the best for our guests, We can't wait to welcome you back for another wonderful stay. In the meantime, please accept our warmest regards, Yours sincerely, Alejandro Arrabal Guest Relations Officer

10/10 優異

Pedro

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚
sr 於 2024年5月21日的回應
Dear Pedro, Thank you so much for your review! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards, Yours sincerely, Alejandro Arrabal Guest Relations Office

10/10 優異

Fatima

讚好:整潔度、職員與服務、設施服務和住宿狀況
Tout etait parfait
於 2024 年 5 月住了 2 晚
Alex 於 2024年5月15日的回應
Dear Fatima, We are thrilled to hear that you had a perfect experience at our hotel! Thank you so much for taking the time to share your feedback. Our team works hard to ensure every guest has a wonderful stay, so it's incredibly rewarding to receive such positive comments.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards, Yours sincerely, Alejandro Arrabal Guest Relations Officer.

10/10 優異

Gail

家人同遊
讚好:職員與服務和住宿狀況
Beautiful property
於 2024 年 5 月住了 2 晚
gail 於 2024年5月14日的回應
Dear Gail, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nathalie Guzmán TeughelsGuest Relations

8/10 不錯

TAYMI

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Does not even include water!
於 2024 年 4 月住了 2 晚
taymi 於 2024年5月10日的回應
Dear Taymi,Thank you for your review of the hotel. We hope you enjoyed your stay. Regarding the fact that “water” is not included, I don't know what exactly you are referring to. In the room there are some complimentary bricks of water that are replenished every day in the afternoon when turndown, but if you would like more, you can always ask the housekeeping department and they will be pleased to supply it for you. Sincerely,Nathalie Guzmán TeughelsGuest Relations

10/10 優異

Sonia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was a good size, beautifully decorated, clean bright. Hotel was quiet, especially as night for sleeping. Pool was great and pool waiting staff serving drinks around the pool. Excellent breakfast. Staff welcoming.
於 2024 年 5 月住了 2 晚
Maria 於 2024年5月9日的回應
Dear Sonia,Thank you very much for the great review of our hotel! We are so glad for hearing so nice words about our service; our teams will be encouraged by your remarks!We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Audrey

讚好:整潔度、職員與服務和住宿狀況
The best part of our 2 week trip around southern
於 2024 年 5 月住了 2 晚
Maria 於 2024年5月9日的回應
Dear Audrey,Thank you so much for taking the time to share your feedback with us! We are proud to know that your experience was so pleasant!Every day we strive to provide an exceptional experience for our guests and this kind of feedback is the best of our rewards.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Ulrich

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Wie immer sensationell. Super Hotel und sehr praktisch gelegen
於 2024 年 4 月住了 3 晚
ul 於 2024年5月12日的回應
Dear Ulrich, Thank you for the great review of our hotel, facilities and tem! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nathalie Guzmán TeughelsGuest Relations

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous hotel with exceptional service. Thank you!
於 2024 年 4 月住了 1 晚
Maria 於 2024年4月30日的回應
Dear Stephanie,Thank you so much for taking the time to share your feedback with us! We are proud to know that your experience was so pleasant!Every day we strive to provide an exceptional experience for our guests and this kind of feedback is the best of our rewards.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Christine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful hotel. This was our first time staying in Málaga and this hotel and we absolutely loved it!
於 2024 年 4 月住了 7 晚
Maria 於 2024年4月29日的回應
Dear Christine,Thank you so much for taking the time to share your feedback with us! We are proud to know that your experience was so pleasant!Every day we strive to provide an exceptional experience for our guests and this kind of feedback is the best of our rewards.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Aurelia Maya Amelia (woking)

於 2024 年 4 月住了 3 晚
a 於 2024年5月12日的回應
Gracias por su gran valoración.

10/10 優異

Julia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely property. Very friendly staff and close to the city center of Malaga.
於 2024 年 4 月住了 2 晚
j 於 2024年4月18日的回應
Dear Julia, Thank you for the great review of our hotel, services and team! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nathalie Guzmán TeughelsGuest Relations

10/10 優異

Claude

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel fabuleux
於 2024 年 4 月住了 4 晚
c 於 2024年4月18日的回應
Estimado Claude,Muchas gracias por su fabulosa valoración. Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,Nathalie Guzmán Relaciones Públicas

8/10 不錯

Vinod

讚好:整潔度、職員與服務和設施服務
Beautiful hotel. Service is great, location is great, air conditioning is great, food is great. Spotty wifi and my hot water disappeared in the morning meaning I couldn't shower before checkout. That was not so great.
於 2024 年 4 月住了 1 晚
Maria 於 2024年4月7日的回應
Dear Vinod,Thank you very much for your comment and nice words about our hotel! We are glad you enjoyed your stay with us. We have noted your comments regarding the internet connection and the lack of hot water on the day of your departure. We are looking into this matter to ensure it does not happen again.We look forward to welcoming you back very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Gerard

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent 5 star hotel well located for old town and beach.
於 2024 年 3 月住了 7 晚
g 於 2024年3月29日的回應
Estimado Gerard,Gracias por su gran comentario y valoración, nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,Nathalie Guzmán Relaciones Públicas

10/10 優異

Anna

讚好:整潔度、職員與服務和住宿狀況
Our stay was amazing. The staff were friendly and the food and rooms superb. We stayed for 2 nights to attend a wedding in the hotel. The food was outrageously good! Loved the pool and the hotel is situated right in front of the beach and a walk away from the old town in Malaga. The service of our room was outstanding. We felt really spoilt with the turn down service at night. A wonderful touch to make guests feel special. Would definitely recommend staying if you want tofeel well looked after.
於 2024 年 3 月住了 2 晚
anna 於 2024年3月27日的回應
Dear Anna, Thank you for the great review of our hotel, services and team! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nathalie Guzmán TeughelsGuest Relations

10/10 優異

Jun

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
j 於 2024年3月28日的回應
Estimada Jun, Gracias por su gran valoración.

10/10 優異

Rita

讚好:整潔度、職員與服務和住宿狀況
Great spa services! But not easy to book in advance. It would also help to have the checkout time flexible with finishing spa treatments.
於 2024 年 3 月住了 2 晚
Maria Naranjo 於 2024年3月24日的回應
Dear Rita,Thank you so much for your comments and kind words about our establishment.We are proud and delighted to know that you enjoyed your stay with us and we are also very grateful for your suggestions, which help us immensely to focus on the aspects that need our attention.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Jane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location Fabulous room Best breakfast ever
於 2024 年 3 月住了 6 晚
Maria Naranjo 於 2024年3月21日的回應
Dear Jane,Thank you so much for taking the time to share your feedback with us! We are proud to know that your experience was so pleasant!Every day we strive to provide an exceptional experience for our guests and this kind of feedback is the best of our rewards.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property, great location and great staff. Only downside was we had twin room and found the beds very small, also there is a charge for the spa which I find wrong given the prices charged to stay there.
於 2024 年 3 月住了 4 晚
d 於 2024年3月17日的回應
Dear David, Thank you for the great review of our hotel! We take note of your comments, glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nathalie Guzmán TeughelsGuest Relations

10/10 優異

Thomas

於 2024 年 3 月住了 6 晚
t 於 2024年4月4日的回應
Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nathalie Guzmán TeughelsGuest Relations

10/10 優異

Valerie (Newburyport)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Gran Hotel Miramar is an elegant hotel and provided us with excellent service. Its staff was attentive and promptly responsive to our every need. We had a wonderful stay and will return again.
於 2024 年 3 月住了 3 晚
Maria Naranjo 於 2024年3月11日的回應
Dear Valerie,Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us, and that you are thinking about coming back.As a member of Leading Hotels of the World our hotel constantly seeks to meet the needs and expectations of each of our guest. Therefore, your impressions are very valuable for us.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Robert

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel. Certainly one of the nicest I have stayed in (if not the nicest). The entire staff was very friendly and helpful. The property is immaculate. There are many things to do and see within walking distance.
於 2024 年 2 月住了 5 晚
Maria Naranjo 於 2024年3月8日的回應
Dear Robert,Thank you so much for taking the time to share your opinion with us and dedicating this beautiful review to us.We work with love and passion on what we pride ourselves on; the full satisfaction of our guests and creating memorable stays for them.We are especially proud of your words about our staff, they are primarily and ultimately responsible for achieving this.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Nada Mariya

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚
Maria Naranjo 於 2024年3月7日的回應
Dear Nada,Thank you very much for the great score you gave us in regards to your visit to Gran Hotel Miramar.We look forward to welcoming you back very soon.Yours sincerely, Maria Naranjo - Leading Ambassador & Guest Relations Manager

10/10 優異

Gary

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
One of the nicest properties we have ever stayed at!!!
於 2024 年 2 月住了 2 晚
Maria Naranjo 於 2024年3月5日的回應
Dear Gary,Thank you very much for your comments! Our main goal is to meet our guests' needs and expectations; therefore, it is our real pleasure to know that you enjoyed so much your stay with us.We are looking forward to serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Nouha

讚好:整潔度、職員與服務和住宿狀況
Quiet, next to the beach
於 2024 年 2 月住了 2 晚
Maria Naranjo 於 2024年3月5日的回應
Dear Nouha,Thank you very much for your comments! It is feedback like this what encourage us to keep working on the excellence. We are so glad that you enjoyed so much your stay with us!We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Roberta

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and lovely staff. The front desk and the concierge were always kind, attentive, and helpful. They coordinated great private excursions and provided really excellent dining recommendations. The on-site restaurants were also delicious. Easy access to the beach as well (the hotel is just one street crossing away).
於 2024 年 2 月住了 4 晚
Maria 於 2024年3月1日的回應
Dear Roberta,Thank you very much for your words about our hotel! It is always a real pleasure to receive such positive comments, especially about our staff, they are the ones who give our hotel its soul.We are glad to hear that you enjoyed your stay with us and hope to see you back soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Karen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was lovely and the service was excellent at every level. Beautiful room, excellent breakfast. We enjoyed the rooftop bar and the lobby lounge for drinks. It was very walkable to all the sights in Malaga. I would love to come back and stay again.
於 2024 年 2 月住了 5 晚
Maria 於 2024年2月26日的回應
Dear Karen,Thank you for your wonderful hotel review. We're delighted to hear that you enjoyed your stay with us and are considering returning.As a member of Leading Hotels of the World, our hotel is constantly striving to meet the needs and expectations of each of our guests. Therefore, your impressions are very valuable to us.We look forward to welcoming you back very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Kevin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a fantastic hotel with amazing staff. From the comfortable quiet bedroom to the excellent rooftop bar, this was a 10 day pleasure to stay at. Easy & walkable access to the port and town area. Beach is literally just over the road in front of the hotel. Wonderful stay.
於 2024 年 2 月住了 10 晚
Maria 於 2024年2月26日的回應
Dear Kevin,Thank you for your valuable feedback! We appreciate your comments and will continue to strive for excellence. We are delighted to hear that you had a wonderful stay with us and look forward to serving you for many years to come.We are especially proud of your comments regarding our staff; our teams will be encouraged by your remarks!We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Joanna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Este hotel lo tiene todo, maravilloso un lugar especial para vacaciones.
於 2024 年 2 月住了 1 晚
Maria 於 2024年2月21日的回應
Estimada Joanna,¡Muchas gracias por dedicar su tiempo en compartir su opinión con nosotros! ¡Nos enorgullece saber que su experiencia ha sido tan grata!Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y este tipo de comentarios es la mejor de las recompensas.Esperamos tener el placer de volver a atenderla muy pronto. Entretanto, reciba nuestro más cordial saludo.Atentamente,Maria Naranjo – Embajadora LHW & Jefa Relaciones Públicas

10/10 優異

Paola

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OKBien en general
Genial, pero el día 14 de febrero fuimos a cenar al Hotel más elegante y fino de un Hotel de cinco estrellas una cena carísima y la gente en chandal camiseta y zapatillas eso no se puede permitir en un Hotel de cinco estrellas y menos en una noche especial de cena por lo -1 camisa y un pantalón largo ya no digamos chaqueta y corbata
於 2024 年 2 月住了 3 晚
Maria 於 2024年2月21日的回應
Estimada Paola,¡Muchas gracias por sus palabras acerca de nuestro hotel! Siempre es un verdadero placer recibir comentarios tan positivos.Sepa que hemos también tomado nota de sus comentarios en relación al código de vestimenta de la noche del 14 de febrero y haremos todo lo que esté en nuestra mano para evitar que algo similar vuelva a suceder.Nos complace enormemente saber que ha disfrutado de su estancia con nosotros y esperamos poder verla de vuelta muy pronto.Atentamente,Maria Naranjo – Embajadora LHW & Jefa Relaciones Públicas

10/10 優異

James

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great position
於 2024 年 2 月住了 1 晚
Maria 於 2024年2月21日的回應
Dear James,Thank you very much for your comments! Our main goal is to meet our guests' needs and expectations; therefore, it is our real pleasure to know that you enjoyed so much your stay with us.We are looking forward to serving you again very soon!Yours sincerely,Maria Naranjo - Leading Ambassador & Guest Relations Manager

10/10 優異

Edward

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel facilities first class
於 2024 年 2 月住了 1 晚
Maria 於 2024年2月21日的回應
Dear Edward,Thank you very much for the great score you gave us in regards to your visit to Gran Hotel Miramar.We look forward to welcoming you back very soon.Yours sincerely, Maria Naranjo - Leading Ambassador & Guest Relations Manager

10/10 優異

Marc

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Marc 於 2024年2月8日的回應
Estimado Marc, Muchas gracias por su gran valoración del Gran Hotel Miramar. Atentamente, NathalieRelaciones Públicas

6/10 一般

Hugo

讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hugo 於 2024年1月31日的回應
Estimado Hugo,Gracias por tomarse el tiempo en compartir su valoración con nosotros.Atentamente,Nathalie Guzmán Relaciones Públicas

10/10 優異

Rudolf

讚好:住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Maria 於 2024年1月30日的回應
Dear Rudolf,Thank you very much for the great score you gave us in regards to your visit to Gran Hotel Miramar.We look forward to welcoming you back very soon.Yours sincerely, Maria Naranjo - Leading Ambassador & Guest Relations Manager

10/10 優異

Ingrid

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Ingrid 於 2024年1月28日的回應
Dear Ingrid, Thank you very much for your great valaration!

10/10 優異

Alex

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at the hotel from 01/15-01/21/24. When you see the hotel for the first time the word that comes to me is AWE! We were very impressed and, specially my wife, is not easily impressed! We arrived at the hotel and the truly beauty of it appeared right away, THE PEOPLE! They make you feel not like a celebrity, but like this friend they are super happy to see! Check-in was great ( even got a Cava glass) to greet us ( thank you Peters for the Cava, the help with the luggage and your conversations with us!). Borjas at reception found us a beach front view ( a little more than I wanted to pay but definitely worth it!). Room was clean and updated ! Recently remodeled historic building! We had our own big balcony, Nespresso machine and other amenities!) Room was not completely ready but they got it ready right away!they came to the room and were super nice, great attitude, and willingness to make us feel at home! My room was always left like a postcard and they will even put our stuff neatly everyday! Concierge was extremely helpful! And got us tickets and information to wherever we wanted to go! Big cheers to them ( Daniel and the other one). Jose Luis De la Torre was always super helpful, friendly and always wanted to please us with a smile! There was Borjas #2 from the service who always showed great friendship!! We were taken care at the roof bar and at the bar in the lobby and the servers will always strike so genuine conversation! TKY Everyone!
於 2024 年 1 月住了 6 晚
Alex 於 2024年1月24日的回應
Dear Alex, Thank you very much for your great review and for this wonderful personal comment you have sent us, it is very much appreciated that you highlight our way of personalized work to make our customers feel at home. We are glad that you had an extraordinary stay at the Gran Hotel Miramar and in Malaga. It will be a pleasure to welcome you always and we hope you will repeat your experience with us. Best regards from the entire team of the Gran Hotel Miramar. NathalieGuest Relations

10/10 優異

Andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
First time in Malaga.
Lovely clean hotel. Great staff. Good location.
於 2024 年 1 月住了 3 晚
Andrew 於 2024年1月24日的回應
Dear Andrew, Thank you for the great review of our hotel and the staff team. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NathalieGuest Relations

10/10 優異

Sooha

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good
於 2024 年 1 月住了 1 晚
Maria 於 2024年1月19日的回應
Dear Sooha,Thank you very much for the great score you gave us in regards to your visit to Gran Hotel Miramar.Receiving this kind of feedback is the best reward for our work.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

PASCAL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel nahe zum Strand
- Schön eingerichtetes Hotel mit grossem Innenhof - Im ganzen Hotel sehr freundliches Personal - Grosse und schöne Zimmer mit bequemen Betten - Schöner Frühstücksraum mit leckerem Frühstück - Schöne Aussicht von der tollen Dachterrasse - Wir können dieses tolle Hotel nur empfehlen!
於 2023 年 12 月住了 3 晚
Maria 於 2024年1月17日的回應
Estimado Pascal,¡Muchas gracias por sus palabras acerca de nuestro hotel! Siempre es un verdadero placer recibir comentarios tan positivos.Nos alegra saber que ha disfrutado su estancia con nosotros y que considera nuestros servicios recomendables. Esperamos poder verlo de vuelta muy pronto.Atentamente,Maria Naranjo – Embajadora LHW & Jefa Relaciones Públicas

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice looking hotel
Great location and facility. Next to the beach and not too far walk from the main center.
於 2024 年 1 月住了 2 晚
Maria 於 2024年1月16日的回應
Dear Guest,Thank you very much for your words about our hotel! It is always a real pleasure to receive such positive feedback.We are glad to hear that you enjoyed your stay with us and look forward to seeing you again very soon.In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Thomas

於 2024 年 1 月住了 1 晚
Thomas 於 2024年2月4日的回應
Dear Thomas, Thank you for taking the time to share your feedback. c We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Nathalie Guzmán Relaciones Públicas

8/10 不錯

faiz

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel Clean quiet rooms Location great Concierge people very helpful and amazing Highly recommended
於 2024 年 1 月住了 1 晚
Maria 於 2024年1月15日的回應
Dear Faiz,Thank you so much for taking the time to share your feedback with us! We are proud to know that your experience was so pleasant!It is a real pleasure to know that you would recommend our services and we hope that you will be able to enjoy them again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Grant

於 2024 年 1 月住了 1 晚
Maria 於 2024年1月16日的回應
Dear Grant,Thank you very much for the great score you gave us in regards to your visit to Gran Hotel Miramar.We look forward to welcoming you back very soon.Yours sincerely, Maria Naranjo - Leading Ambassador & Guest Relations Manager

10/10 優異

Jonathan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel for a short stay.
於 2024 年 1 月住了 2 晚
Maria 於 2024年1月11日的回應
Dear Jonathan,Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us.We look forward to welcoming you back very soon for a hopefully longer stay!In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Maria (Miramar)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is one of the best hotels I ever seen. Best customer service, good restaurant and cleanliness. Location is good
於 2023 年 12 月住了 4 晚
Maria 於 2024年1月9日的回應
Dear Maria,Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us.We work with passion and pride to provide the best service and facilities and this is the excellence of our work. We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
Maria 於 2024年1月6日的回應
Dear Guest,Thank you so much for taking the time to share your feedback with us! We are proud to know that your experience was so pleasant!Every day we strive to provide an exceptional experience for our guests and this kind of feedback is the best of our rewards.We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,Yours sincerely,Maria Naranjo - LHW Ambassador & Head of Public Relations

10/10 優異

Michael

於 2023 年 12 月住了 4 晚
michael 於 2024年1月24日的回應
Dear Michael, Thank you for your great valoration!NathalieGuest Reltions