接待處

明蘇爾街海灣公寓的評價

4 out of 5
明蘇爾街海灣公寓
6 Minshull Street, Piccadilly, Manchester, England

評價

9.4

完美

10 分評分,優異;444 則評價中有 330 則" "
8 分評分,不錯;444 則評價中有 92 則" "
6 分評分,一般;444 則評價中有 14 則" "
4 分評分,欠佳;444 則評價中有 5 則" "
2 分評分,很差;444 則評價中有 3 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Priscilla

讚好:整潔度和客房舒適度
於 2023 年 12 月住了 3 晚
Spencer Aldred 於 2023年12月12日的回應
Dear Priscilla,Thank you so much for choosing Cove Minshull Street for your base to explore Manchester and for taking the time to leave us your feedback.I am delighted you enjoyed your stay with us and have everything you needed for a comfortable visit.It was a pleasure having you stay with us and really hope to see you again soon.Warm regardsSpencer

10/10 優異

Che Keung

家人同遊
讚好:整潔度和客房舒適度
值得一再入住的好酒店
非常友善的一間酒店,前台人員服務專業,願意聆聽及即時解決問題。地點只十分鐘行程到達Piccadilly railway station。亦為市中心區,購物和飲食都20分鐘行程圈內。房內的煮食用具齊備,餐具足夠,只是用電陶爐要稍為要有一些耐性,其他一齊都很好
於 2023 年 10 月住了 4 晚
Michelle 於 2023年11月10日的回應
Dear Che Keung, Thank you so much for taking the time to leave us your feedback!Really appreciate you making a special mention of the staff and glad that we were able to provide quick and efficient assistance to any issues you may have had. I will make sure to pass on the kind words to the rest of the team who will be happy to hear from you I am also very happy to see that you were particularly impressed with our city centre location which makes getting to the train station and nearby restaurants very convenientReally hope we will be able to welcome you back again in the near future Best wishesMichelle

10/10 優異

YEE WAH

於 2023 年 10 月住了 5 晚
Michelle 於 2023年10月30日的回應
Dear Melissa, Thank you for leaving us your feedback!We are glad to see you enjoyed your stay and hope to welcome you back soon :)Best wishesMichelle

10/10 優異

YAT FAN YVONNE

家人同遊
讚好:整潔度和客房舒適度
Excellent apartment.
Excellent apartment. Highly recommended. Amazing services. Will choose COVE again next time when I go to Manchester.
於 2023 年 9 月住了 3 晚
Lee 於 2023年9月29日的回應
Hi Yvonne,Thank you so much for choosing us for your stay! I was lovely to have to and we do hope we see you again very soon!Warmest Regards - Cove Minshull Street.

10/10 優異

Hoi Ha Fiona

於 2023 年 7 月住了 2 晚

10/10 優異

Shan ho

於 2023 年 6 月住了 1 晚
Ethel 於 2023年6月18日的回應
Hi,Thank you for taking to complete a review for us. We appreciate it!Hope you stay with us soon!Many Thanks Cove Reception

8/10 不錯

Suet Fun Monica

讚好:整潔度和住宿狀況
Clean environment, good facilities
於 2023 年 4 月住了 9 晚
Cove Minshull Street Front Desk 於 2023年5月8日的回應
thank you so much for your review - we are delighted that you enjoyed your stay and we do hope that you return to Cove Minshull Street in the future.

10/10 優異

Kwong Huen

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 1 月住了 28 晚
Ewelina 於 2023年2月4日的回應
Hello Kwong, thank you for taking time to write a review.We appreciate your opinion about experience at Cove Minshull Street.Hoping to see you beack.Warm regardsEwelina

10/10 優異

Chin Kei

讚好:整潔度、設施服務和住宿狀況
於 2023 年 1 月住了 3 晚
Spencer Aldred 於 2023年3月7日的回應
Dear Chin,Thank you for choosing Cove Minshull Street for your base to explore Manchester. I am delighted you rated your stay so highly and we hope to welcome you back soon.Warm RegardsSpencer

10/10 優異

Lai Fong

於 2022 年 5 月住了 4 晚
Michelle 於 2022年6月11日的回應
Dear Lai Fong, Thank you for choosing to stay with us at Cove - Minshull Street and for taking the time to leave us a review We are glad to see that you had enjoyed your stay with us and hope we will be able to welcome you back in the near future :) Best wishes Michelle

10/10 優異

luen ching

讚好:整潔度和客房舒適度
Excellent apartment
Very clean and well maintained apartment! Located in the city centre with shopping malls and supermarkets, metrolink and bus stops! Super convenient Excellent customer service! Will recommend this to friends and family!
於 2020 年 12 月住了 14 晚
Spencer Aldred 於 2020年12月31日的回應
Dear Luen Ching, Thank you so much for leaving us feedback on your recent stay. Really hope to see you again soon Regards

8/10 不錯

真實旅客

商務旅客
讚好:整潔度和客房舒適度
整體來說很棒
房間很大 很舒適 有廚房客廳 地點也方便 但住了五晚只提供兩套毛巾 跟櫃台要 櫃台叫我自己用房內的洗衣機洗 可能是疫情的防護措施 但還是覺得有點美中不足
於 2020 年 12 月住了 4 晚
Spencer Aldred 於 2020年12月31日的回應
Dear Guest Thank you so much for leaving us feedback on your recent stay. Really hope to see you again soon Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Saco
Staff 非常友善,房間十分消潔,廚房設備齊全,仲有洗碗碟機,非常好。地點亦好方便。
於 2019 年 12 月住了 2 晚
Michelle 於 2020年2月11日的回應
尊敬的客人, 非常感谢您的评论。 我们很高兴听到您在我们这里过得愉快,并希望能在不久的将来再次欢迎您! Michelle

10/10 優異

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
房間寛敞,設備齊存。接待人員有禮,可提早入住及延遲退房
於 2019 年 9 月住了 1 晚
Jaime 於 2019年10月5日的回應
Thank you very much for leaving your review, we are glad you liked you time here at Scaco

8/10 不錯

Kwok ping

讚好:整潔度、住宿狀況和客房舒適度
Good location
There is no one in the reception and we have to wait for around 10 minutes for the staff to come, while the telephone is unanswered. The staff is very nice and helpful actually. Others are fine in this hotel especially the location.
於 2019 年 8 月住了 3 晚
Vicci 於 2019年8月21日的回應
Dear Know, thank you for the review. We always have a member of the team in the building there may be an odd occasion where they are away from the desk assisting another guest. The emergency phone will always be answered. I do hope you will stay with us again soon. Regards Vicci

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
免費延遲退房
退房前一晚臨時想延遲退房,職員友善地協助查閱訂房記錄,並說該房間之後沒有預訂,可免費給我們延遲一小時退房,值得一讚!
於 2018 年 2 月住了 3 晚
Assistant Apartment Manager 於 2018年2月13日的回應
Thank you for taking the time to leave us such a lovely review. We are glad to know that you have enjoyed your stay and we look forward to welcome you back in the near future at SACO Manchester. Thank you, Christina Parker Assistant Apartment Manager

10/10 優異

Suki (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適便利的酒店
房間空間大又舒適(尤其是床褥軟硬度適中),設有兩個洗手間及浴室,其中一個還是套房、地點便利,距離火車及大型購物中心祇需幾分鐘路程!唯一美中不足是洗衣機較污糟!
於 2018 年 1 月住了 2 晚
Christina Parker 於 2018年1月16日的回應
Hi Suki, Thank you for taking the time to leave us a lovely review. We are very pleased to read that you have enjoyed your stay and we look forward to welcome you back in the near future. Kind regards, Christina Parker

10/10 優異

Will (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的酒店
正午抵達酒店,由於房間已準備好,職員告知可以提早check-in,good. 房間是一房一廳,空間感非常足夠。 浴室提供高級品牌的沐浴液。 可能因為是service apartment, 住了3晚也沒有人清潔或更換毛巾,應該是on request才更換吧 酒店地點距離Piccadilly大約5至8分鐘路程,離唐人街也很近,坐metro也是數分鐘路程
於 2017 年 12 月住了 3 晚
Christina Parker 於 2017年12月16日的回應
Thank you for taking the time to review us. We are looking forward to welcome you back in the near future. Thank you,Christina Parker

8/10 不錯

KwongLeung

交通方便
公寓式的酒店,位置方便,厨房有基本配置,只可惜空间小。

6/10 一般

真實旅客

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice apartment at convenince location
Almost got everthing like you are at home.

10/10 優異

Gabriela

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Sonia p

家人同遊
讚好:整潔度、設施服務和住宿狀況
The Property was in a good location . Walking distance to all amenities.I felt really safe
於 2024 年 5 月住了 9 晚

10/10 優異

Tracey

家人同遊
讚好:整潔度和住宿狀況
Excellent location Amazing staff very helpful and friendly
於 2024 年 5 月住了 3 晚
Ishoy 於 2024年5月13日的回應
Dear Tracy, Thank you for taking the time to leave us such wonderful feedback regarding your stay with us at Cove - Minshull. Its great to hear that you enjoyed your stay and our team were able to take good care of you, i will be sure to pass on the lovely comments. It was a pleasure having you stay and we look forward to welcoming you back to Cove - Minshull StreetKindest regardsIshoyCove Minshull Street reception

10/10 優異

Jacqueline

家人同遊
讚好:整潔度、設施服務和住宿狀況
Excellent location for exploring Manchester. Easy walking distance of spinning fields, AO arena, Arndale and picadilly station. Apartment was clean and had good facilities with 2 bathrooms washing machine iron hair dryer and dishwasher. Booked 2 bedroom and both were very comfortable with room to hang clothes and drawers. Would definitely stay again. Thanks
於 2024 年 5 月住了 1 晚
Rachel 於 2024年5月8日的回應
Dear Jacqueline, thank you so much for your review - we are absolutely delighted that you had such a great experience staying at Cove Minshull Street Manchester. We are situated in the centre of city which is great for our guests to access all the amenities the city offers. We are so pleased that you enjoyed the home from home experience and found all facilities made your stay more comfortable. We are very much looking forward to welcoming you back into Cove in the future Jacqueline and again over the moon that you had such an excellent experience with us.

10/10 優異

Cynthia (La Plata)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great location to most area attractions. Accommodations were wonderful! Beds were comfortable and living room/ kitchen space was adequate for having meals in.
於 2024 年 4 月住了 6 晚
Leeland - Cove Minshull Street 於 2024年5月7日的回應
Hello Cynthia,Thank you for choosing Cove as your home away from home! We hope you had a lovely stay with us and that we get to see you again soon!We also thank you for scoring us so highly! We do hope to see you again soon so we can give you the same amazing stay! Ill be sure to pass on all this lovely feedback as well to the team so they know they treated you well for the duration of your stay!Hope you have a lovely day! Warmest regards,

10/10 優異

Ada

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good location. The apartment is clean and spacious.
於 2024 年 4 月住了 2 晚
Leeland - Cove Minshull Street 於 2024年4月26日的回應
Hello AdaThank you for choosing Cove as your home away from home! We hope you had a lovely stay with us and that we get to see you again soon!We also thank you for scoring us so highly! We do hope to see you again soon so we can give you the same amazing stay! Ill be sure to pass on all this lovely feedback as well to the team so they know they treated you well for the duration of your stay!Hope you have a lovely day! Warmest regards,

10/10 優異

TAEHO

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Leeland - Cove Minshull Street 於 2024年4月26日的回應
Hello TaehoThank you for choosing Cove as your home away from home! We hope you had a lovely stay with us and that we get to see you again soon!We also thank you for scoring us so highly! We do hope to see you again soon so we can give you the same amazing stay! Ill be sure to pass on all this lovely feedback as well to the team so they know they treated you well for the duration of your stay!Hope you have a lovely day! Warmest regards,

10/10 優異

Peter

親子同遊
讚好:整潔度、設施服務和住宿狀況
Brilliant apartment! Absolutely loved our stay here, friendly staff and perfect location!
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月21日的回應
Dear Peter Thank you for choosing to stay with us and taking the time to leave us your feedback!We are glad to see that you had enjoyed your stay with us and was impressed with your apartment. Thank you for taking the moment to mention the staff as well, I will make sure to pass on the kind words to the rest of the team We really hope we will have the lovely opportunity to welcome you back again in the near future Best wishes Michelle

10/10 優異

Emma

家人同遊
讚好:整潔度、設施服務和住宿狀況
Perfect for family city break, easy reach to city, parking great, safe location. All amenities for self catering
於 2024 年 3 月住了 3 晚
Ishoy 於 2024年4月4日的回應
Dear Emma, Thanks you for taking the time to leave us such a great review! We are overjoyed that you enjoyed your stay in our apartments and with us at Cove - Minshull Street. We are looking forward to the next time we get to welcome you back for another stay!Kindest regards

8/10 不錯

Fernando

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice hotel, conveniently located near the central and shopping district. It doesn't have its own parking but there is a public, inexpensive parking right across the street (but don't park underneath the trees!! Birds, probably the seagulls, do "excrete" a lot!!). Closet space is scarce, adn even hanging space is limited.
於 2024 年 3 月住了 2 晚
Spencer 於 2024年4月3日的回應
Hi Fernando,Thank you so much for choosing Cove Minshull Street as your base to explore Manchester.I am delighted you enjoyed your visit and made great use of our location. We do have our own underground carpark with limited spaces so always advisable to pre book. I do hope you reached out to the front desk regarding handing space in your apartment.It was a pleasure having you stay with us and hope to welcome you back soon.Warm regardsSpencer

10/10 優異

Johnattan

於 2024 年 3 月住了 1 晚
Leeland - Cove Minshull Street 於 2024年4月26日的回應
Hello Johnattan,Thank you for choosing Cove as your home away from home! We hope you had a lovely stay with us and that we get to see you again soon!We also thank you for scoring us so highly! We do hope to see you again soon so we can give you the same amazing stay! Ill be sure to pass on all this lovely feedback as well to the team so they know they treated you well for the duration of your stay!Hope you have a lovely day! Warmest regards,

10/10 優異

Anne

讚好:整潔度
於 2024 年 3 月住了 4 晚
Spencer 於 2024年4月3日的回應
Hi Anne,Thank you for taking the time to leave us feedback regarding your recent stay at Cove Minshull Street.I am delighted you enjoyed your stay and rated it as 5/5. It was a pleasure having you stay with us and we hope to welcome you back soon.Warm regardsSpencer

10/10 優異

TAEHO

於 2024 年 2 月住了 27 晚
Michelle 於 2024年4月21日的回應
Dear TaehoThank you for choosing to stay with us and taking the time to leave us your feedback!We are glad that you had enjoyed stay with us and was great to have you back with us againWe hope we will have the pleasure to welcome you back againBest wishesMichelle

6/10 一般

Robin

伴侶同遊
讚好:整潔度和設施服務
Gut erreichbar und zentral gelegen, sehr nettes Personal - Fenster im Wohnzimmer ließ sich nicht komplett schließen und dadurch war es recht kalt, Ablauf im Badezimmerwaschbecken verstopft, Matratze durchgelegen, keinerlei Lebensmittel wie Pfeffer/Salz im Apartment (sehr unpraktisch, weil man fürs selber kochen alles neu kaufen musste und nicht verbraucht hat
於 2024 年 3 月住了 5 晚
Michelle 於 2024年3月14日的回應
Dear Robin,Thank you so much for choosing to stay with us at Cove - Minshull Street and for taking the time to leave us your feedback!We are happy to see that you had enjoyed your stay with us overall and was happy with the location of the property as well as the staff. I am sorry to hear that you issues you have in your apartment and can assure you that the window and mattress will be looked into immediately. We do have salt and pepper packets kept at reception for shorter stay guests and hope that you were able to speak to the staff on site with regards to this. Really hope we will be able to welcome you back again with improved apartments and services Best wishesMichelle

10/10 優異

Ian

讚好:整潔度、設施服務和住宿狀況
Just generally nice staff and great place and location
於 2024 年 2 月住了 3 晚
Leeland 於 2024年2月22日的回應
Hi Ian,We here at Cove are over the moon you enjoyed your stay with us as you did.We do hope we can see you again and provide you with the same lovely stay! Ill be sure to let all of out staffers know how much they made your stay amazing!

10/10 優異

Sajid

家人同遊
讚好:整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
Lee 於 2024年2月19日的回應
Hello Sajid! We are happy to see that you enjoyed your stay with us so much you have scored us so highly! We do hope you enjoyed your time with us and that we get to see you again real soon!Warm regards,Cove Minshull Street,

10/10 優異

Rhian

家人同遊
讚好:整潔度
Super accommodation
Was super impressed with our accommodation. Everything we needed and more. Very clean. Staff couldn’t be more helpful
於 2024 年 1 月住了 1 晚
Michelle 於 2024年1月27日的回應
Dear Rhian,Thank you so much for choosing to stay with us at Cove - Minshull Street and for taking the time to leave us your feedback!We cannot be happier to see that you had enjoyed your stay so much and was happy with everything provided as well as the cleanliness. I will make sure to pass on the amazing feedback to the rest of the team who would be delighted to hear from youReally hope we will have the great pleasure of welcoming you back again in the near future :)Best wishesMichelle

10/10 優異

Alison

商務旅客
讚好:整潔度和住宿狀況
Very helpful reception staff. Secure parking
於 2024 年 1 月住了 2 晚
Rachel 於 2024年1月24日的回應
Dear Alison - thank you for your review we really do appreciate your feedback. We are delighted you were made to feel comfortable and were supported by our team during your stay. Our secure underground parking is very popular with our guests and we are happy to hear you appreciated the level of security this offers. We are really happy that you had a great all round experience here at Cove Minshull Street and found all of our amenities and facilities suited your needs. We look forward to welcoming you back into Cove Minshull Street in the very near future. Warmest wishes Rachel

10/10 優異

Boris Riccardo

商務旅客
讚好:整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Ethel 於 2024年1月18日的回應
Hi Boris,Thank you for taking the time to leave us a great review, we appreciate the time it took to do so.We are glad that everything was satisfactory, for you during your stay with us.Hope you will stay with us again in the near future.Best wishesEthel

10/10 優異

Terje

讚好:客房舒適度
於 2023 年 12 月住了 8 晚
Ethel 於 2024年1月18日的回應
Hi Terje,We thank you for leaving us a review, we are grateful.It pleases us to know that you enjoyed your stay with us, and that everything was to your satisfaction.Looking forward to having you stay with us in the near future.Best wishesEthel

8/10 不錯

Ssu Hui

家人同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚
Marce 於 2023年12月20日的回應
Dear Guest,Thank you for taking the time to give us such a high score. We are wonderfully glad that you were satisfied with our services. We hope to seeing you again. Warmest regards Marce-Cove Reception

10/10 優異

MJE

讚好:整潔度和客房舒適度
As good as it gets
Great location. Exceptional staff led by Spencer and Michelle, and all you would ever need in terms of in-apartment facilities. We like it so much we are heading back in February for our third stay in the last six months .
於 2023 年 10 月住了 20 晚
Ethel 於 2023年12月16日的回應
Hi MJE,Thank you for taking the time to leave us such a wonderful review. We appreciate the time spent to do so.We are pleased to know your stay with us was satisfactory.Looking forward to having you stay with us in the near future.Best wishesEthel

10/10 優異

Claudine

讚好:整潔度和住宿狀況
De retour , enchantés par notre séjour ! Superbe location avec tout le confort, très propre , au centre ,non loin de la gare et des commerces ,lieux d'intérêt . Que du positif..et un grand merci à Spence et la team pour leur gentillesse !!
於 2023 年 12 月住了 7 晚
Cove Minshull Street - Lee 於 2023年12月17日的回應
Hello Claudine,Thank you so much for the kind words of both of the apartment and the service you was given by our staff! I will be sure to inform them all of their great work they provided you! Have a lovey day!

10/10 優異

Fedor

讚好:整潔度
Very good
於 2023 年 12 月住了 1 晚
Spencer Aldred 於 2023年12月11日的回應
Dear Fedor,Thank you so much for choosing Cove Minshull Street as your base to explore Manchester and for taking the time to leave us feedback.It was a pleasure having you stay with us and we hope to welcome you back again soon.Warm regardsSpencer

10/10 優異

Kerry

家人同遊
讚好:整潔度和客房舒適度
Fantastic Apartment
Had an amazing stay in a superb location! I cannot rate Cove highly enough. The apartment was spacious, very clean and quiet. The facilities were great and the staff were on hand at all times. The team were friendly and always happy to help... a rare quality these days. As I travel for business quite frequently I will now be looking to stay at the other locations. Thank you Cove for an enjoyable stay!
於 2023 年 11 月住了 1 晚
Spencer Aldred 於 2023年12月5日的回應
Hi Kerry,Thank you so much for taking the time to leave such a wonderful review. I am delighted the team looked after you and you had such a great stay.I have passed on your kind words to the team who are over the moon that they made you visit such an enjoyable one.It was a pleasure having you stay with us and hope to see you again soon.Warm regardsSpencer

8/10 不錯

Drew

家人同遊
讚好:整潔度、設施服務和住宿狀況
The Cove was easy to get to from the train station. Very clean and the staff was great. Ethel and Bo were very nice and were a great help. My only issue with the stay is the noise. We were on the 5th floor and even with the windows closed the outside noise sounded like it was right outside the window. Other than that it was a great place to stay and I would definitely go back again. Only reason for 4 stars is the noise.
於 2023 年 11 月住了 3 晚
Marce 於 2023年11月28日的回應
Dear Drew, We are very grateful that you took time to leave us some feedback regarding your stay with us t Cove - Minshull street. We are glad to hear that our team took good care of you and were helpful! We apologise for any inconvenience caused by the on street noise disturbance, due to the hotel being located in central Manchester some noise is to be expected, but rest assured our friendly team is always on hand and if you inform them of any concerns they will do their best to aid you concerns/queries. We hope to have the pleasure of welcoming you back to Cove - Minshull Street. Many thanks Cove Minshull Street reception.

10/10 優異

Dave

商務旅客
讚好:整潔度、設施服務和住宿狀況
A convenient location and great price for value. The host staff was very friendly and the accommodations were ample.
於 2023 年 11 月住了 1 晚
Marce 於 2023年11月28日的回應
Dear Dave, We appreciate you taking your time to leave us some feedback regarding your stay with us at Cove - Minshull Street. We are elated to hear that you enjoyed your stay in our apartments and that our team took good care of you during your stay! We hope we get the pleasure of welcoming you back to Cove Minshull Street. Many thanks Marce Cove - Minshull Street reception.

10/10 優異

Salman

讚好:整潔度、設施服務和住宿狀況
於 2023 年 11 月住了 8 晚
Marce 於 2023年12月20日的回應
Dear Guest,Thank you for taking the time to give us such a high score. We are wonderfully glad that you were satisfied with our services. We hope to seeing you again. Warmest regards Marce-Cove Reception

6/10 一般

Pui Fung

Location is good, but a bit noisy, sometimes people were screaming in the street. The bed mattress has been worn out, not comfortable. I live there for 6 days, no one to collect rubbish, I need to tick it downstairs.
於 2023 年 10 月住了 6 晚
Lee 於 2023年11月18日的回應
Hi Pui Fung,I am sorry to hear you didn't fully enjoy your stay with us. In regards to the noise we are unable to provide anything to further dampen it out, due to our location noise is to be expected especially over the weekend nights due to our proximity to bars and restaurants.With the Mattress we do apologise for the quality of sleep you was given, we will look further into the matter of this mattress.With rubbish collection, due to being a serviced apartment we provide all the items necessary for your stay, unfortunately we are not a standard hotel and the responsibility of the rubbish falls on the occupant if they stay under a 7 day minimum required to be eligible for a weekly clean which does include changing of the bins.Though we are happy to hear you enjoyed the location provided for your 6 day stay and I do hope you give us another chance to change your mind on CoveWarm regards,Cove Minshull Street.