住宿內酒吧

曼徹斯特市中心希爾頓逸林酒店的評價

4 out of 5

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 660 則" "
8 分評分,不錯;1001 則評價中有 216 則" "
6 分評分,一般;1001 則評價中有 63 則" "
4 分評分,欠佳;1001 則評價中有 28 則" "
2 分評分,很差;1001 則評價中有 34 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Li

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
HotelMgmt 於 2019年9月3日的回應
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

10/10 優異

RONALD

讚好:整潔度、職員與服務和設施服務
Awesome
於 2024 年 4 月住了 2 晚

10/10 優異

karla

親子同遊
讚好:整潔度和住宿狀況
It was perfect for a quick overnight to the area
於 2024 年 4 月住了 1 晚

10/10 優異

Gary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Hotelmgmt 於 2024年5月25日的回應
Gary, it was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 優異

Lisa (Natick)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月21日的回應
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Lisa.

6/10 一般

Scott

讚好:職員與服務
Additional money to park. Coffee was closed in the morning. Very very expensive to not have these basic services
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月20日的回應
Scott, we are truly sorry that your experience did not meet your expectations. Although our parking fee and cafe hours are mentioned on our website, we regret that you were caught unaware and understand the frustration this may have caused you. We take your feedback seriously and will use it to improve our guest services. We would be grateful for the opportunity to provide a better experience on your next visit to Manchester.

10/10 優異

darren

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall great experience. Highly recommend this hotel
於 2024 年 5 月住了 2 晚
~Jason Guest Services Supervisor 於 2024年5月13日的回應
Were glad to hear that you enjoyed your recent stay with us & highly recommend us. We look forward to your next visit. Till the next visit Travel Safely!

10/10 優異

Catherine

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Property was great a little bit Outdated, but for the most part was great
於 2024 年 5 月住了 1 晚
Hotelmgmt 於 2024年5月11日的回應
Catherine, it is terrific to hear you had a 10/10 experience with us at DoubleTree by Hilton Manchester Downtown! We value your insights and will continue to work on updates to enhance your future visits. See you next time!

10/10 優異

Catherine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
HotelMgmt 於 2024年5月8日的回應
Catherine, your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 優異

Lorraine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property and excellent staff. Shout out to Rae who served us lunch and drinks after my son’s college graduation ceremonies!! She was awesome.
於 2024 年 5 月住了 2 晚
HotelMgmt 於 2024年5月7日的回應
Congratulations to your son and your family, Lorraine! What a joyous occasion and we are honored we could be a part of it. We will gladly convey your appreciation to everyone at DoubleTree by Hilton Manchester Downtown, especially Rae, for ensuring a memorable trip. See you next time!

10/10 優異

Joseph

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful and comfortable
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月7日的回應
All of us at DoubleTree by Hilton Manchester Downtown thank you for your outstanding review, Joseph! We would love to welcome you back and hope it can be soon!

10/10 優異

Candy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月5日的回應
Candy, your high rating means a lot to us! Thank you for choosing to stay with us and we look forward to welcoming you back.

10/10 優異

Cassandra

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月5日的回應
Thank you Cassandra for your star rating! We look forward to your return visit.

10/10 優異

Margaret

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was beautiful, staff was great.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年5月3日的回應
Margaret, we love that you found everything at DoubleTree by Hilton Manchester Downtown gorgeous and greatly enjoyed your stay overall! It will be a joy to let the team know you were also impressed with their service! All of us hope to welcome you back soon!

10/10 優異

Patricia

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Convenient to dining and bars
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年5月7日的回應
Ensuring a seamless trip with our awesome location brought us much joy! Thank you, Patricia, for sharing your positive experience. We hope that DoubleTree by Hilton Manchester Downtown will be your top choice in the future!

10/10 優異

Alden

於 2024 年 4 月住了 2 晚
Hotelmgmt 於 2024年5月18日的回應
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Alden.

10/10 優異

Victor

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved everything about the place friendly staff,good food,amazing view, clean rooms would recommend!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月30日的回應
Recommending us so highly to others fills us with pride, Victor. Thank you from our incredible team here at DoubleTree by Hilton Manchester Downtown. Return anything to enjoy another five-star stay with stunning views!

10/10 優異

Carly

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here. Starbucks on property, large rooms and bathrooms. We also loved our large windows and lovely view which let in beautiful sunlight and moonlight! The staff was pleasant and helpful- We will be back.
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年4月27日的回應
Thank you, Carly, for your glowing review! It's fantastic to hear that you loved your stay with us at DoubleTree by Hilton Manchester Downtown, from the convenience of having Starbucks on property to the spaciousness of your room and bathroom. We're delighted that the large windows added a special touch by letting in beautiful sunlight and moonlight, enhancing the ambience of your stay. We appreciate your kind words about our staff being pleasant and helpful. Looking forward to welcoming you back for another wonderful visit!

2/10 很差

evangelista winto

於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年5月11日的回應
We're sorry to hear your stay didn't meet your expectations, Evangelista. We look forward to another chance to enhance your experience with us.

10/10 優異

Krishna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月20日的回應
Your five-star rating truly brightens our day, Krishna! Please revisit soon.

10/10 優異

Douglas

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月17日的回應
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Douglas.

10/10 優異

Alexandre

讚好:整潔度、職員與服務和住宿狀況
PERFECT
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月17日的回應
The team will marvel at your perfect score and high praise, Alexandre! Thank you for choosing DoubleTree by Hilton Manchester Downtown. Revisit anytime for another 10/10 experience!

10/10 優異

Ann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, clean and quite right in town! Shuttle service was great! Thank you...
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月17日的回應
Thank you, Ann, for choosing DoubleTree by Hilton Manchester Downtown. We were happy to provide the best location possible as well as comfortable accommodations to ensure a peaceful night's rest! Hopefully, your travels bring you back to the area soon!

6/10 一般

Stephen

家人同遊
讚好:職員與服務和住宿狀況
There was a really loud noise in our room on 12th floor like a motor or some very loud and annoying sound all night outside.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月16日的回應
Stephen, we apologize for the disturbance during your stay. We understand how important a good night's rest is and regret any inconvenience this may have caused you. Please know that we are investigating the source of the noise to prevent future occurrences. We hope you'll give us another opportunity to provide you with a more peaceful experience. Thank you for bringing this to our attention.

10/10 優異

Lawrence (Flagler Beach)

於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月4日的回應
Lawrence, your high rating means a lot to us! Thank you and we look forward to welcoming you back.

2/10 很差

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月15日的回應
Michael, we regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience.

10/10 優異

Bethany

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and beautiful accommodations, would love to stay again
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月16日的回應
Bethany, we're so glad you chose to stay with us during your visit to Manchester! Thanks for the wonderful feedback on our service and accommodations. We're excited about the opportunity to welcome you back soon!

8/10 不錯

DonDiegue

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月13日的回應
We're so glad you enjoyed your stay with us! Thank you for sharing your high rating. We hope to welcome you back soon to the DoubleTree by Hilton Manchester Downtown!

4/10 欠佳

cielo

多人同遊
不滿:整潔度和職員與服務
I did like the food and the service at Their Current Restaurant, other than that, I could not Check in for many hours when I arrived, then the next day Saturday 4/06/24 when I came back to the room in the afternoon,, they Had Not Clean The Room, I called and they said "You have to request it", I was NEVER Advised of this Unacceptable Rule when I checked In any a Hilton Hotel
於 2024 年 4 月住了 4 晚
HotelMgmt 於 2024年4月11日的回應
Cielo, while we are happy your dining experience impressed you, we regret your arrival and our policies fell short of your expectations. We will work with the team to enhance our check-in process so delays are not endured moving forward. We are sorry our cleaning procedures were missed and caused you any frustration. Rooms are cleaned upon request so be sure to schedule that the next time you stay with us. We are confident your future visits will be much improved.

10/10 優異

Gretchen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous place to stay! Only downside is having to pay for parking and pay for breakfast. Everyone was helpful and friendly. We would definitely stay here again.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月12日的回應
Our team will be overjoyed by your kind remarks, Gretchen! Thank you for choosing the DoubleTree by Hilton Manchester Downtown for your recent visit. Earning your top score made our day, and we would love the chance to serve you again soon!

10/10 優異

Stephen

讚好:整潔度、職員與服務和住宿狀況
Pleasant staff nice hotel
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日的回應
Our team will be overjoyed to learn their impeccable service enhanced your time at DoubleTree by Hilton Manchester Downtown. Thank you for your awesome review. We hope to welcome you back soon, Stephen!

8/10 不錯

ADAM

讚好:整潔度和住宿狀況
不滿:設施服務
Great property and super aesthetic. I guess there is a problem with crime in the area because even tho I paid 300 each night for two nights. They still needed my ID to get back to my room even after they watched me get off a badge access only elevator. The security guard is awesome and the over night attendant is great as well. But ID checks are heavy. If you are a smoker or a city dweller make sure and at least carry your ID or they will give you a hard time. I don’t like to carry important information on me in unknown city’s and leave it in my room 9/10 times. But don’t do that here. I also did not get my security deposit back after I did a thorough clean on my room. The single king bed rooms are nice but the walls are paper thin so keep this in mind. I will say though on my next trip to Manchester this will be one of my top 3 picks!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月10日的回應
ADAM, it's great to hear that you appreciated the property's aesthetics and found the security measures outstanding. The emphasis on security and ID checks, while intended to ensure guest safety but we understand your preference to not carry your ID around in unfamiliar cities. Your feedback on this matter is important and will be considered in reviewing the hotel's security protocols to balance safety with guest convenience. The issue regarding the security deposit and your experience with room cleanliness and soundproofing will also be addressed to ensure a more satisfactory stay. Despite these concerns, it's encouraging that you would still consider this hotel as a top choice for future visits to Manchester. We look forward to providing an even better overall experience when you are back in town!

10/10 優異

Vilma

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月9日的回應
We are thankful for your five stars. Hurry back to enjoy us again, Vilma!

8/10 不錯

sergiu

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property,we do love it.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月9日的回應
It is wonderful reading that your experience with us at DoubleTree by Hilton Manchester Downtown was delightful, Sergio. We hope for another trip to our area so that we can earn those last few stars. Thank you!

8/10 不錯

Krishna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月8日的回應
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit, Krishna.

10/10 優異

matt

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月8日的回應
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors, Matt.

6/10 一般

Susan

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月6日的回應
Susan, we appreciate your rating and hope to see you again soon, for a more impressive experience from start to finish.

10/10 優異

Bunnie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff kids Friendly
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月4日的回應
Bunnie, we are pleased your experience was wonderful with our team! It will be our pleasure to share your kudos with everyone here at DoubleTree by Hilton Manchester Downtown. All of us will be eagerly awaiting your next trip so hurry back!

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月3日的回應
We love that your experience was five-star worthy, Karen. Thanks for choosing DoubleTree by Hilton Manchester Downtown! Revisit anytime!

8/10 不錯

Jessica

讚好:整潔度、職員與服務和住宿狀況
I like the digital key it was convenient but the only thing that wasn’t convenient was parking and the outside door to come in doesn’t work with the key.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月4日的回應
Jessica, your review is greatly appreciated. We are glad we could ease any burdens with our digital key and appreciate your insights on how we could enhance this further with parking. We will discuss this internally to see what we can do. Hopefully, we can earn another star or two the next time you are in town!

8/10 不錯

Cameron

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had to pay for WiFi unless you signed up for there rewards program then it was free.
於 2024 年 3 月住了 3 晚
Hotelmgmt 於 2024年3月30日的回應
Cameron, we are glad you could join us at DoubleTree by Hilton Manchester Downtown and that you took the time to share your feedback. We hope our team was able to help you take advantage of our program to ease those rates. See you next time you are in town!

10/10 優異

Milagros

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月15日的回應
Receiving your five-stars means a lot to us, Milagros! Thank you and we hope to see you again soon.

8/10 不錯

Caitlyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月26日的回應
Thank you for visiting! We are grateful for your star-rating, please come back soon, Caitlyn.

8/10 不錯

Cherisse

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the breakfast (which you have to pay for) as well as the aesthetics of the property. The pool area was nice and comfortable and the selection of equipment at the fitness center was excellent.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月19日的回應
Cherisse, we greatly value your input and are pleased that your overall experience was wonderful. Thank you for highlighting some of our leisure amenities! They are always a guest favorite here at DoubleTree by Hilton Manchester Downtown and we love that you had time to check them out. Hopefully, you will choose us whenever you are in town!

10/10 優異

Dinora (CHELSEA)

讚好:整潔度、職員與服務、設施服務和住宿狀況
nice
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年3月8日的回應
Dinora, nothing beats a perfect score! Thank you from all of us at DoubleTree by Hilton Manchester Downtown. Whenever your travels bring you back to our area we hope to be your top choice!

8/10 不錯

Trisha

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月5日的回應
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon, Trisha.

10/10 優異

Sarah

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月23日的回應
Earning five stars from you has made our day, Sarah! Thank you and it will be our pleasure to welcome you back.

10/10 優異

Stacy

於 2024 年 2 月住了 2 晚
HotelMgmt 於 2024年3月22日的回應
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Stacy.

10/10 優異

Marcia

讚好:整潔度、職員與服務和住宿狀況
Great staff
於 2024 年 2 月住了 3 晚
Hotelmgmt 於 2024年3月2日的回應
Maria, our team will light up when we share your compliments with them! Thank you for highlighting their impeccable hospitality and charm. All of us hope to serve you again soon here at DoubleTree by Hilton Manchester Downtown!

10/10 優異

Katrina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay for my husband and I.
From check in to check out the staff was so kind and friendly. Great experience.
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年3月1日的回應
At DoubleTree by Hilton Manchester Downtown, we pride ourselves on offering an unparalleled hospitality experience for our guests. Reading we succeeded with our warmth and dedication fills us with pride. Thank you for sharing your compliments Katrina, and we hope to welcome you back soon!