Marana Spa Hotel

"Was looking forward to staying here based on reviews and pics of the property. Turned out to be a super disappointing experience. Our kitchenette wasn't cleaned before us. It was gross. The dishes were still wet with food on them from the people before and none of the pots and pans were washed. I washed them all. Its also really insanitary to expect guests to hand wash dishes for the next guests. Most hotels with kitchenettes have a dishwasher. The kitchenette was pretty bare minimum. No knives, no toaster, only 2 glasses...there was also no garbage bags in any of the waste bins. The floors were dirty. After requesting for the room to be cleaned for 2 days someone finally took care of it. The rest of our 7 day stay our room was never cleaned and no one ever even checked to take the garbage out or replace towels. We had to ask for eveything. The pool and hot tub also weren't very clean and was closed for 2 days which just added to the disappointment. The gym is super nice and the price is good but not for the lack of hospitality. We won't be staying here again and I wouldn't recommend it to other travelers."

"Front desk not helpful, discourteous. Possible short staff throughout the hotel. Room wasn’t ready . Housekeeping behind on cleaning rooms. Not enough parking forced to used valet.( although valet attendants very helpful and attentive) resort Accommodations very dated ( I believe they’re planning on renovating) . The pool area and overall grounds were inviting. The shop attendants very pleasant, bartender very good and informative. The coffee shop needs more attendants to be more efficient and timely. Overall , I wouldn’t stay there again."

"Lots of choices for breakfast. The mattress was so comfortable that I had the best nights sleep in a long time! The check-in staff were very friendly and helpful. I would definitely stay here again."

"Room was clean and pretty good sized. No issues with stay."

"Everything was amazing!"

"There were no trash cans in my room. I didn’t request any because I didn’t have much trash but I thought it was odd. The hot breakfast was good. Lots of food choices."

"Views great some walkways need a bench so sit at and enjoy, especially off pool"

"It's a beautiful casino and we always enjoy our stays there."

"The main pool was out of order but nobody bothered to mention it when we checked in. On top of that our room smelled like sewage. The staff was quick to move our room and offer some complimentary drinks due the pool situation, so I appreciate that, but the “luxury” is certainly lacking at this property. Piece of advice, clean the stairs to the water slide and at least skim the broken pool with a net so guests dont have to look at all the nasty crap floating in the water, even if its not useable."