室外泳池;8:00 至 22:00 開放;泳池傘、躺椅

Hidden Falls Inn的評價

2.5 out of 5
Hidden Falls Inn
704 1st St, Marble Falls, TX

評價

9.2

卓越

10 分評分,優異;577 則評價中有 401 則" "
8 分評分,不錯;577 則評價中有 114 則" "
6 分評分,一般;577 則評價中有 44 則" "
4 分評分,欠佳;577 則評價中有 11 則" "
2 分評分,很差;577 則評價中有 7 則" "

9.0/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Bill

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 5 月住了 1 晚
Peggy, Guest Service Relations 於 2024年5月20日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thank you again and have a wonderful week!

10/10 優異

Savanna

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean friendly staff
於 2024 年 5 月住了 2 晚
Peggy, Guest Service Relations 於 2024年5月20日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return, should your travels bring you back to the area!

10/10 優異

Krystall

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Peggy, Guest Service Relations 於 2024年5月20日的回應
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and hope you have a great week!

4/10 欠佳

Cody

伴侶同遊
讚好:整潔度
不滿:住宿狀況
Literally just the lake view (no balcony)
於 2024 年 5 月住了 1 晚
Jamee Smith, General Manager 於 2024年5月13日的回應
Thank you for choosing Hidden Falls Inn for your lodging accommodations. While not all rooms offer a view, we do have a variety rooms that face the lake and many rooms that have new patios or a balcony. The hotel also has a new terrace built off of the breakfast area that offers a beautiful view with seating and televisions, and the pool and hot tub area offer a view of Lake Marble Falls as well. We appreciate and value your business and hope to see you return should your travels bring you back to the area!

8/10 不錯

Bridget Catherine

家人同遊
讚好:整潔度和職員與服務
Very congested area-view of the parking lot
於 2024 年 5 月住了 1 晚
Jamee Smith, General Manager 於 2024年5月13日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We apologize for any congestion you may have experienced during your stay with us. The location of the hotel makes it a unique destination for many looking to shop or dine on historic main street just a few blocks away as well as having 2 dining establishments located next door within walking distance. The area can be quite busy, especially during special events and weekends. While your room did not have a view of Lake Marble Falls, we do offer an assortment of rooms that face the lake and many rooms that have new patios or a balcony. The hotel also has a new terrace built off of the breakfast area that offers great views as well as the pool and hot tub area overlooking the lake. We appreciate and value your business and hope to see you return should your travels bring you back to the area!

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Out of all my business trips, this was easily the most enjoyable location. Situated right on a lake, it was like my own little slice of paradise. Despite the work being done on the hotel during my stay, the staff was very helpful in getting me to my room to be nice and comfortable. I have absolutely zero complaints.
於 2024 年 3 月住了 4 晚
Peggy, Guest Service Relations 於 2024年5月9日的回應
Thank you for the wonderful compliments, outstanding review, and for choosing the Hidden Falls Inn for your lodging accommodations. We hope to have the pleasure of seeing you again in the near future. Again, thank you and have a great weekend!

10/10 優異

wayne

讚好:整潔度、職員與服務和住宿狀況
Very nice for a fair price
於 2024 年 5 月住了 1 晚
Jamee Smith, General Manager 於 2024年5月8日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

10/10 優異

Debra (Grand Prairie)

於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年5月20日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

8/10 不錯

Pam

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jamee Smith, General Manager 於 2024年5月2日的回應
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit!

6/10 一般

Laura

家人同遊
讚好:職員與服務
The location of the hotel is good and the staff were very helpful. The shower backed up and wasn't very clean and other guests were pretty loud throughout the night.
於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月26日的回應
Thank you for reaching out about your recent stay. We appreciate all comments, good and bad, and use them to improve our overall service and product. I am very sorry that the shower backed up and was not very clean. Thank you for letting us know so that we can notify maintenance and make sure housekeeping is aware of the cleanliness issue. I do apologize that other guests were loud. We try to let everyone know that 10pm is universal quiet hour but sometimes that can be more difficult when the hotel is sold out and we have a mixture of wedding guests, sports teams, and families on vacation. Again, I do apologize and hope you will return in the near future and allow us to serve you in a more efficient manner.

10/10 優異

Zayra

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service.
於 2024 年 4 月住了 2 晚
Peggy, Guest Service Relations 於 2024年4月23日的回應
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and hope you have a great week!

10/10 優異

Kristy

讚好:整潔度
Great staff and great location will definitely book again
於 2024 年 4 月住了 2 晚
Peggy, Guest Service Relations 於 2024年4月23日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review and nice compliments. We look forward to your next visit and hope to see you return soon!

10/10 優異

James

家人同遊
Great Lake veiw
於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月19日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

10/10 優異

John (Appleton)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice spot on the river with a private balcony
於 2024 年 4 月住了 1 晚
Jamee Smith, General Manager 於 2024年4月17日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review. We look forward to your next visit and hope to see you return soon!

10/10 優異

Keith (Crestwood)

於 2024 年 4 月住了 1 晚
Jamee Smith, General Manager 於 2024年5月8日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

2/10 很差

robert

It was terrible we are trying to hermit money back
於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月19日的回應
I am sorry your stay was terrible but glad the general manager returned your money under the circumstances of your departure.

8/10 不錯

Juan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月16日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

10/10 優異

Teresa

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The lady at the front counter was very helpful and cheerful
於 2024 年 4 月住了 2 晚
Jamee Smith, General Manager 於 2024年4月13日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 優異

Karl

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Independent, family-owned. The owner and his wife hosted an “event” at the hotel for eclipse ‘24. Free live music and gifts for all guests! Free breakfast in the mornings was nice too. The staff were friendly and very helpful.
於 2024 年 4 月住了 2 晚
Peggy, Guest Service Relations 於 2024年4月12日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review and nice compliments. We look forward to your next visit and hope to see you return soon!

10/10 優異

Fernando

於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月30日的回應
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and hope you have a great week!

10/10 優異

Sakis

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Peggy, Guest Service Relations 於 2024年4月12日的回應
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and are always happy to see you. Thanks again and have a great week.

10/10 優異

Donald

讚好:整潔度和住宿狀況
Sweet little town. Right on the lake.
於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月12日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

8/10 不錯

Catherine

讚好:整潔度、職員與服務和住宿狀況
The staff was very friendly, the breakfast was great, walkable and close to everything including the blue bonnet cafe. The pool and the sauna were very nice the view of the lake was wonderful. Only thing we didn't care for were the very uncomfortable pillows and the fact that the property did not have bottles of body wash. Other than that it was a fantastic place to stay and I'm sure even better once the renovation is complete.
於 2024 年 4 月住了 3 晚
Peggy, Guest Service Relations 於 2024年4月6日的回應
We appreciate all comments, good or bad, and use them to improve our product and service. I am pleased that you enjoyed your stay but apologize that the pillows were not up to your comfort level. A complete make over of bedding is planned during the renovation process but not sure what the owners have in mind for replacement. They are currently testing new bath and face bar soaps but have not mentioned body wash. Thanks again and hope to see you back soon. Have a great week.

10/10 優異

Frankie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月5日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

6/10 一般

Lyle

不滿:職員與服務和住宿狀況
It took them over an hour before my room was ready. I did not get checked in until 5:20.
於 2024 年 4 月住了 1 晚
Jamee Smith, General Manager 於 2024年4月5日的回應
I do apologize for the delay in getting you checked into your room past the check in time of 4pm. Please accept my sincere apology. I assure you this does not happen on a regular basis and hope you give us a second chance at serving you in a more efficient manner.

8/10 不錯

Danny

讚好:整潔度、職員與服務、設施服務和住宿狀況
Location
於 2024 年 3 月住了 1 晚
Jamee Smith, General Manager 於 2024年4月3日的回應
It appears as though you had a great stay with us. We appreciate your business and love the review! We look forward to your next visit. Have a great day!

10/10 優異

BRAD

讚好:職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Jamee Smith, General Manager 於 2024年4月3日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

10/10 優異

Denise

家人同遊
Staff was very helpful and welcoming. Very good customer service. The lady who prepared breakfast on Easter made a point to greet and welcome all who were there.
於 2024 年 3 月住了 1 晚
Jamee Smith, General Manager 於 2024年4月3日的回應
Thank you so much for the great review, wonderful compliments, and choosing the Hidden Falls Inn for your lodging accommodations. Hope we get the pleasure of seeing you again very soon!

6/10 一般

Jill

伴侶同遊
讚好:職員與服務
Property needs some TLC and updating but nice location on the water.
於 2024 年 3 月住了 1 晚
Peggy, Guest Service Relations 於 2024年3月29日的回應
Thank you for reaching out about your recent stay. We appreciate all comments, good and bad, and use them to improve our overall service. We are currently in the middle of a 5 million dollar renovation. Phase 1 has been completed with a new roof line, pillars in front of hotel, a courtyard for some of the 1st floor rooms in addition to patios and decks. We also have 2 rooms on the 2nd floor that offer balconies. Renovations to all guest rooms and the lobby will take place during the 2nd Phase which includes upgrading our breakfast. A small, intimate lounge is planned for those that like to have an adult beverage in the evening. We hope you will return in the future and experience our newly renovated " boutique" hotel. Thanks again and have a great weekend.

10/10 優異

Andrew

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The bed was very comfy. Clean rooms. The parking was bad.
Jamee Smith, General Manager 於 2024年3月26日的回應
Thank you for choosing the Hidden Falls Inn at Lake Marble Falls for your lodging accommodations. We appreciate your incredible review! We hope to see you return soon should your travels bring you back to the Marble Falls area!

8/10 不錯

Jason

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
Great location, the staff was very friendly however, the cleanliness of the room was disappointing.
於 2024 年 3 月住了 2 晚
Peggy, Guest Service Relations 於 2024年3月26日的回應
Thank you for choosing Hidden Falls Inn for your lodging accommodations. We appreciate all comments, good and bad, and use them to improve our overall service at the hotel. We will speak with the housekeeping team to address your cleanliness concerns. Again, thank you for your feedback and hope you return soon!

10/10 優異

Matthew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great views of the Colorado river.
於 2024 年 3 月住了 3 晚
Peggy, Guest Service Relations 於 2024年3月26日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again.

8/10 不錯

Callum

於 2024 年 3 月住了 1 晚
Peggy, Guest Service Relations 於 2024年4月14日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

10/10 優異

Curtis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice stay
於 2024 年 3 月住了 1 晚
Peggy, Guest Service Relations 於 2024年3月26日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again.

10/10 優異

Erin

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very nice time. Location was great for everything we wanted to do. 2 Restraunts next door.The view of the lake was wonderful! Pool and hot tub very nice with a great view. Staff was very nice. There was some traffic off on the main road but that was to be expected. My kids were delighted to come into the room on our second day to see the beds were made and their little stuffies were tucked in and all our towels were replaced with fresh ones. They couldn't believe we actually had maids! Not something you find very often now days!
於 2024 年 3 月住了 2 晚
Jamee Smith, General Manager 於 2024年3月19日的回應
Thank you for choosing the Hidden Falls Inn at Lake Marble Falls for your lodging accommodations. We appreciate your incredible review and look forward to sharing it with our staff! We hope to see you return soon should your travels bring you back to the Marble Falls area!

10/10 優異

Ellen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was so friendly and helpful! There was renovation being done, but it didn’t interfere with our stay.
於 2024 年 3 月住了 3 晚
Jamee Smith, General Manager 於 2024年3月17日的回應
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review and nice compliments. We look forward to your next visit and hope to see you return soon!

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff.
於 2024 年 3 月住了 1 晚
Peggy, Guest Service Relations 於 2024年3月16日的回應
Thanks so much for the great review, wonderful compliments, and for choosing the Hidden Falls Inn for your lodging accommodations. Hope we get the pleasure of seeing you again very soon! Thanks again and have a great week.

10/10 優異

Emily

於 2024 年 3 月住了 2 晚
Jamee Smith, General Manager 於 2024年4月3日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 優異

Shawn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such nice people!!
於 2024 年 3 月住了 1 晚
Peggy, Guest Service Relations 於 2024年3月16日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

8/10 不錯

Margaret

多人同遊
讚好:整潔度和職員與服務
The staff was so very nice!! Older place needs some care
於 2024 年 3 月住了 1 晚
Peggy, Guest Service Relations 於 2024年3月14日的回應
Thank you for the great review and nice compliments. . We are in the middle of a 5 million dollar renovation. Phase 1 has been completed with a new roof line, pillars in front of hotel, a courtyard for some of the 1st floor rooms in addition to patios and decks. We also have 2 rooms on the 2nd floor that offer balconies. Renovations to all guest rooms and the lobby will take place during the 2nd Phase which includes upgrading our breakfast. A small, intimate lounge is planned for those that like to have an adult beverage in the evening. We hope that you will return soon. Thanks and have a great weekend.

8/10 不錯

JOSE (austin)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was a nice, quiet spot for a weekend get away. The view from our room was fantastic. The staff was friendly.
於 2024 年 3 月住了 2 晚
Jamee Smith, General Manager 於 2024年3月11日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 優異

Jessica

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2024 年 3 月住了 1 晚
Jamee Smith, General Manager 於 2024年3月11日的回應
Thank you for choosing the Hidden Falls Inn at Lake Marble Falls for your lodging accommodations. We are glad that you enjoyed your stay and look forward to seeing you again in the near future. Have a great week!

10/10 優異

Judy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Warm welcome upon later arrival, very helpful and friendly staff. Our room was clean and the pool and hot tub area was very relaxing. Definitely will stay again.
於 2024 年 2 月住了 4 晚
Peggy, Guest Service Relations 於 2024年3月4日的回應
Thanks so much for the great review, wonderful compliments, and for choosing the Hidden Falls Inn for your lodging accommodations. Hope we get the pleasure of seeing you again very soon! Thanks again and have a great week.

8/10 不錯

Tracy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hallway was noisy whlue trying to sleep
於 2024 年 2 月住了 1 晚
Peggy, Guest Service Relations 於 2024年3月3日的回應
Thank you for choosing Hidden Falls Inn for your lodging accommodations. We appreciate all comments, good and bad, and use them to improve our overall service at the hotel. We will speak with the housekeeping team to address your noise concerns in the hallway. Again, thank you for your feedback and hope you return soon!

10/10 優異

Lauren

於 2024 年 2 月住了 1 晚
Jamee Smith, General Manager 於 2024年3月21日的回應
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 優異

Jay

讚好:整潔度、職員與服務、設施服務和住宿狀況
The lake view!
於 2024 年 2 月住了 4 晚
Jamee Smith, General Manager 於 2024年2月21日的回應
Thank you so much for your wonderful review! We appreciate your feedback and hope to see you return soon! Have a wonderful day!

10/10 優異

Jessica

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 2 月住了 1 晚
Jamee Smith, General Manager 於 2024年2月21日的回應
Thank you for your glowing review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 優異

Nancy

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Jamee Smith, General Manager 於 2024年2月21日的回應
It appears as though you had a great stay with us! We appreciate your business and love the great review. We look forward to seeing you again soon should your travels bring you back to the area!

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We will gladly return
Great location and value. The staff was all welcoming and friendly. Only negative was use of lots of non eco friendly styrofoam breakfast plates. We will stay here again
於 2024 年 2 月住了 2 晚
Peggy, Guest Service Relations 於 2024年2月19日的回應
Thank you for the great review and nice compliments. The 2nd Phase of our renovation will begin soon and includes upgrading our breakfast. My understanding is that we will be implementing the use of china, or at least the option of a choice between Styrofoam and china. We hope that you will return soon. Thanks and have a great week.

10/10 優異

Meena

於 2024 年 2 月住了 1 晚
Jamee Smith, General Manager 於 2024年2月20日的回應
Thank you for choosing the Hidden Falls Inn for your travelling accommodations. We appreciate your business in addition to the glowing review and nice compliments . We look forward to your next visit. Thanks again!