"A very positive stay with warm, attentive service throughout. Special thanks to Chef Mehmet Efir for making the experience feel personal and for being so accommodating — it made a real difference. I would gladly stay here again."
"The room was in excellent condition, and the cleaners were helpful and kind. I would like to give a special thank you to both Serkan and Julide for their amazing customer service, hospitality, and kindness. They are the heart of the Richmond Hotel in Istanbul and were able to deal with every situation professionally. Thank you again, Serkan and Julide.
Kind regards,
Hanad Ali.”"
"Thank you Marmara Pera, whenever we travel to Istanbul, we stay in this beautiful hotel. Thank you for such a great customer service, and helping us with the refund. Because of this act of kindness, we will stay loyal and always return to this hotel in the future❤️
Great location, great breakfast, great customer service. Thanks again!"