Independent Marne-la-Vallee hotels

"Perfect hotel. Probably the best we have stayed in staff are very nice and go out their way to make sure you use full access of the hotel. Room was spotless and spacious pool bar and resteraunt all perfect. Also great transport from Disneyland with free shuttles very regularly and only 15 mins from it "

"Had an issue when we arrived as we had a sick child amd once we got to the room the AC was not working, the room was incredibly stuffy and would not cool below 78 degrees F, after 4 hrs of calling and going to the front desk multiple times, they simply said there is nothing they could do about it except offer us a fan, which we took but they never even came to the room to check it out as they said "maintence was done from a remote area" nor did they offer tk move us to a room with working AC. Our family members had the room right next to us and the AC worked great, unfortunately for us however it made for a miserable stay especially wirh a sick child."

"Good property at a great price for the area"

"During my stay at the lodge, my experience was initially normal and comfortable. However, that changed significantly after a serious incident involving hotel staff. While I was asleep in my room, I was awakened to find my door open and two Disney employees attempting to bypass the door latch using a “Do Not Disturb” sign. When I confronted them, they claimed they were trying to enter to clean the room. This explanation did not align with the situation, as I was clearly inside and had not requested service. I reported the incident to management, who acknowledged the severity of what occurred and expressed concern. As a resolution, I was offered a complimentary breakfast, i was not seeking any sort of compensation. The following morning, when attempting to use the breakfast that had been offered after the attempted break in, I encountered further issues. After speaking with two managers who confirmed I was approved as it seemed they did not accredit the breakfast correctly to my room, I was then stopped by the restaurant manager, who stated he did not believe me and accused me of lying and stated i could pay or leave. Following these incidents, I no longer felt safe or respected as a guest. Given the cost of the stay, I expected a basic standard of security and professionalism. Instead, I was left feeling uneasy in my own room and concerned about the safety of my belongings and my own personal safety, as well as the possibility of further unauthorized entry attempts."

"Welcoming staff, excellent breakfast, fun mirrors and activities for children "

"Clean and good sized room, basic continental breakfast, big windows, easy to control heating but small bathroom. "

"Loves th"

"Great hotel that is very close to Disneyland Paris. Our room had a view of the new adventure world fireworks too, just about! Nothing to fault for cost or location "

"Issues with concierge staff being rude and denying us a gift voucher we were entitled to and had proof that we were issued it as a guest recovery from Disney due to previous poor service. Made to feel like we were lying about it even when presenting them an email from their own company. Told at 8am we would get a call from a manager 2:30pm no call happened went back and were rude to us again pretending there was a language barrier when the same person spoke to us that morning with no issue with language. After noon after 4pm call came and the weakest apology I have ever received. "