2/10 糟糕
Shannon
团体旅客
2024年06月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT BOOK!
I am a world traveler, and I have never experienced such terrible customer service in my life.
It started with being harassed at the front desk with their confusion over how many people were booked for the room.
Then being shamed after we asked for more towels, and then refused to give more on the same day the towels were changed.
The last straw was when I was checking out and they accused me of eating an extra breakfast (for my pregnant guest) which did not happen.
Seriously who starts fights with their guests and then doesn’t even bother to apologize.
The pictures are accurate. The building is hard to find and parking is difficult.
Save yourself the stress and stay anywhere else!
Shannon
2024 年 6 月入住 3 晚