Teshikaga Mashu Hot Spring Hotels

"A very comfortable place to stay while exploring the area. The hotel is quite new, modern, clean, and well appointed. The lounge with free drinks is a great place to process the day’s adventures while enjoying a local beer or sake. The staff are incredibly helpful, kind, and charming. I look forward to returning!"

"Location is amazing, very isolated (we were happy to get the pick up and drop off, as we don't travel by car). İt snowed over night and we had a nice walk to the lake and lakeside onsen - magical. The breakfast was wonderful, lots of different Japanese breakfast items with view to the snowy forest. However, we couldn't help feeling that our stay was a bit of an inconvenience to the host family, which was not really about language problem. This was the first time we have experienced that in Japan... "

"Friendly helpful staff,but that was the best part: the hotel has a drab exterior with extremely dirty windows within a run down locale opposite a disused/derelict building. The inside was functional but uniformly tired and dated. Our room was clean enough but the bedding was stained, the sheets and towels were old and thin. A simple warm air blowing heater kept us comfortably warm (no aircon but not needed in late October). The water went cold after one shower but was hot again by the morning. I reported weak wifi and was given an in-room wired hub which worked; except that on both evenings the hotel’s internet connection dropped out repeatedly. We made do for a couple of nights but wouldn't consider returning."

"The staff were outstanding."

"Service was wonderful. Person who checked us in was very understanding of my limitations in the Japanese language. His English was very good. Very welcoming atmosphere."