搜尋美德福別墅

「I was very disappointed during my stay at this hotel. When we checked in, the front desk receptionist had a very poor service attitude. It was already 11:30 pm when we arrived at the hotel, and we wanted to check in and rest immediately. However, the room arranged by the front desk was not the one I had originally booked. They assigned me to room 115, which had a bad smell and a very dirty bathroom. I said you didn't want that room, but the front desk receptionist said there were no other rooms...

「網路限制一房只能二個上網，可是我們訂的是四人入住，所以非常不方便，浴室的馬桶很髒，清潔不到位，以這種價位，不應是這種情況。」

「everything is good」

「We arrived at the hotel and unloaded all our luggage in our room. I didn't notice right away, but I eventually caught this exposed, bare wiring sticking out from under the light fixture. I had my 4 year old in the room at the time clicking all the light switches on and off. I'm no electrician but I'm pretty sure if this wire was live, my toddler could have been SHOCKED. I brought this up to the front desk along with pictures and they apologized, but told me they were unable to comp or discount...

「This property is immaculate and the staff so nice and helpful. It’s bright, it’s beautiful, there’s plenty to do, and it’s in an extremely convenient location. We will absolutely be back to stay in the future!」