Royston Melbourn Library Hotels

"Friendly staff"

"Lovely property! Nice touches throughout and a great host. "

"This is a clean, tidy modern hotel with friendly, helpful staff. I would definitely use again. A good shower as well."

"What a fantastic find! Beautiful room and lovely pub next door. Staff were extremely helpful and the room was spotless. We will definitely be staying again."

"What a lovely place, nice clean rooms and the staff are very friendly "

"I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even after the boiler was fixed late evening on the second day. In the absence of the hot water, even the addition of the two stable rooms, my guests have we complained to me bitterly. 7 of us were elderly guests with health issues and a 2.5 year old baby, so you can imagine the risks we were subjected to. There were water leaks in two of the bathrooms. Wendy the site manager did her best to help. Took on personal responsibility to solve the issue, but in the absence of effective technical help, she wasn't able to resolve the issues. I demand a full refund of my payment as the basic nessecities were not provided, and we had no option to find suitable alternative accommodation for so many guests at such a short notice. "

"Needed three rooms for an overnight stay for a wedding reception. Rooms were clean and comfy. Free full English breakfast was very tasty. Dave was very welcoming and helpful, went above and beyond helping us with taxis when we were let down and struggling to book transport."

"The house is very spacious and perfect for family weekends. James made sure the house was warm and hot tub was ready for our arrival. Only downside was more care was needed on level of cleaning throughout the house. That said, James was receptive to this feedback."

"Close to town across from the old church. The breakfast included was excellent."