大堂

墨爾本港口旅遊旅館酒店的評價

4 out of 5
墨爾本港口旅遊旅館酒店
66 Aurora Lane, Docklands, VIC

評價

8.2

很好

10 分評分,優異;1006 則評價中有 417 則" "
8 分評分,不錯;1006 則評價中有 362 則" "
6 分評分,一般;1006 則評價中有 136 則" "
4 分評分,欠佳;1006 則評價中有 64 則" "
2 分評分,很差;1006 則評價中有 27 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Wai Ming

家人同遊
位置方便,性價比高
於 2024 年 2 月住了 6 晚
Duty Manager 於 2024年2月29日的回應
Dear Wai Ming, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 不錯

KING HEI

於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年2月22日的回應
Dear KENG HEI, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 優異

Kin Lam

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 1 月住了 5 晚
ardy 於 2024年1月28日的回應
Dear Kin,I’m so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to write your review.Thank you again for sharing the experience of your stay with us and we hope to see you again next time.Kind regards,ArdyDuty Manager – Travelodge Docklands Melbourne

4/10 欠佳

Jesse

於 2023 年 8 月住了 1 晚
Laurent 於 2023年8月10日的回應
Dear Jesse,Thank you for choosing to stay with us.We are happy to hear that you were satisfied on your stay. We hope we can host you again in the near future.Best regards,Laurentius YudhatamaDuty Manager

6/10 一般

KEI

家人同遊
不滿:整潔度
於 2023 年 4 月住了 5 晚
Danielle 於 2023年4月14日的回應
Dear Kei, Thank you for your time in writing this review, we appreciate your feedback!

6/10 一般

MAY FUN

讚好:整潔度和職員與服務
於 2022 年 7 月住了 2 晚
The Team at Travelodge Docklands 於 2022年7月26日的回應
Thank you for staying with us, we hope to see you back very soon

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
will visit again
Very Good location and helpful staff.
於 2020 年 1 月住了 4 晚
Ravi 於 2020年2月4日的回應
Thank you for your feedback

6/10 一般

Yuen Lam

Fair quality of accommodation, missing of the hair dryer and the room smell is not refreshing at all but the location of the hotel is convenient to the train station.
於 2024 年 5 月住了 1 晚
Duty Manager 於 2024年5月20日的回應
Dear Yuen Lam, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location convenient for accessing the train station. We apologise for any inconvenience caused by the missing hair dryer and the room odour. Your comments are valuable to us, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay.

8/10 不錯

Christopher Leslie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to transport
於 2024 年 5 月住了 5 晚
Duty Manager 於 2024年5月20日的回應
Dear Christopher Leslie, We're glad to hear that our hotel's proximity to transportation was beneficial for your stay! Thank you for sharing your experience. If there's anything else we can do to enhance your future visits, please feel free to reach out. We hope to welcome you back soon.

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely staff, walkable area and lots of dining options. Great sleep, too!
於 2024 年 5 月住了 1 晚
Duty Manager 於 2024年5月17日的回應
Dear Stephanie, Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent and friendly team. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!

10/10 優異

Christine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Superb central location. Right next to train station, Close to CBD, easy access to city trams. Super helpful staff, one guy even came to our rescue when we got “lost” in the car park ( couldn’t find the exit to the hotel). It was after midnight, and he said wait there, and popped right down to the car park, from the reception desk to help show us the way! What a guy! Whole experience was top knotch. Will definitely book this hotel for subsequent trips. Thanks Docklands Travelodge. Awesome!
於 2024 年 4 月住了 3 晚
Duty Manager 於 2024年5月10日的回應
Dear Christine,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us, from our central location to our helpful staff going above and beyond to assist you. We're glad we could make your stay enjoyable and stress-free, even during late-night adventures in the car park! Your kind words mean a lot to us, and we can't wait to welcome you back for more top-notch experiences in the future. Safe travels until then.

8/10 不錯

wade

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Duty Manager 於 2024年5月4日的回應
Dear Wade, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 優異

LEONARDO

商務旅客
Breakfast was no seating to many people for the amount of table and chairs had to leave without breakfast
於 2024 年 4 月住了 1 晚
Team Travelodge 於 2024年4月26日的回應
Dear Leonardo,Thank you for taking the time and providing us with the review. We did have a large group in house over the week that caused certain time slots of breakfast to be booked out. We apologise for any inconvenience caused.It was our pleasure to take care of you,Warm Regards,Team Travelodge

10/10 優異

Rachel

於 2024 年 1 月住了 2 晚
Duty Manager 於 2024年5月12日的回應
Dear Rachel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 優異

Rachel

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service and response from staff
於 2024 年 1 月住了 2 晚
Team Travelodge 於 2024年4月22日的回應
Dear Rachel,Thank you for your review, it was our pleasure to take care of you,Warm Regards,Team Travelodge

10/10 優異

Wayne (Saint Maries)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The close proximity to the train station, ferry terminal, free tram, and Victoria Market made this an excellent choice for the price.
於 2024 年 4 月住了 3 晚
Duty Manager 於 2024年4月14日的回應
Dear Wayne,Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!

10/10 優異

Dianne

於 2024 年 4 月住了 1 晚
Duty Manager 於 2024年5月4日的回應
Dear Dianne, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 不錯

Shane (Hamilton)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet but close the CBD and public transport options.
於 2024 年 4 月住了 5 晚
K C 於 2024年4月13日的回應
Dear Shane,We're thrilled to hear that you found our hotel to be both quiet and conveniently located near the CBD and public transport options. Providing a peaceful environment while still being accessible to the city center and transportation hubs is something we strive for, and we're delighted that we met your expectations in this regard.Thank you for sharing your positive experience with us, and we hope to have the pleasure of welcoming you back on your next visit to the area. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your patronage!Kind regards,K CReception – Travelodge Docklands Melbourne

10/10 優異

Nicholas

讚好:整潔度、職員與服務和住宿狀況
Overall the hotel was great, my room had a desk. Shower was great but the bathroom was a tiny bit dated / battle scarred, it was still good, the room itself was excellent. King bed was two single beds stuck together, which I don't like, and wish it wasn't a thing. Only two complaints were, the noise from being directly next to the station, it wasn't horrible, and I was fine with it, but it was still there. At 3pm I struggled to find a coffee shop in the immediate vicinity and needed to walk a little bit.
於 2024 年 4 月住了 1 晚
K C 於 2024年4月13日的回應
Dear Nicholas,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you enjoyed your stay with us and found the room to be excellent, complete with a desk and a great shower.We appreciate your comments regarding the bathroom, and we understand your concerns about the bed configuration. Your feedback is valuable to us as we continuously strive to improve the comfort and satisfaction of our guests.We apologize for any inconvenience caused by noise from the nearby station. While we aim to provide a peaceful environment for our guests, external factors such as proximity to transportation hubs can sometimes result in unavoidable noise disturbances.We also apologize for the inconvenience you experienced in finding a coffee shop nearby at 3 pm. We will certainly take note of this and look into ways to enhance the availability of amenities in the immediate vicinity for our guests' convenience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.Kind regards,K CReception – Travelodge Docklands Melbourne

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
Good value for money
於 2024 年 3 月住了 2 晚
Duty Manager 於 2024年4月6日的回應
Dear James,Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 優異

Hayley

讚好:整潔度、職員與服務和住宿狀況
Was close to public transport and essential shopping needs. Staff were friendly and helpful.
於 2024 年 3 月住了 4 晚
Sean 於 2024年3月29日的回應
Dear Hayley,Thank you for taking the time to leave a review from your stay with us at Travelodge Docklands!We're glad that you had a great stay and cannot wait to welcome you back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 不錯

Deirdre

讚好:整潔度
Great location for female vacationing alone.
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月28日的回應
Dear Deirdre, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

6/10 一般

Jessica

讚好:職員與服務
不滿:設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
Team Travelodge 於 2024年4月22日的回應
Dear Jessica,Thank you for your rating, Warm Regards,Team Travelodge

10/10 優異

Melissa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed for a long weekend. Would define come back. The rooms were clean and staff are lovely. It was really well positioned for our plans.
於 2024 年 3 月住了 3 晚
Sean 於 2024年3月26日的回應
Dear Melissa,Thank you for leaving the great review!We're glad you had a great stay and look forward to welcoming you back again in the future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 不錯

Fiona

於 2024 年 3 月住了 3 晚
Duty Manager 於 2024年4月14日的回應
Dear Fiona, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 不錯

Bhavika

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The stay was average - wish they made up the beds and hoovered each day. Lights /aircon was not working - then eventually started working. When requested to look into it - they did test aircon.
於 2024 年 3 月住了 4 晚
Sean 於 2024年3月26日的回應
Dear Bhavika,Thank you for taking the time to review your stay with us at Travelodge Docklands.We appreciate your comments and have passed them on to our Executive Housekeeping Manager for future review with her team.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 不錯

Garry (Varsity Lakes)

讚好:整潔度、職員與服務、設施服務和住宿狀況
If they have a room ready, they'll let you check in early, niiice!
於 2024 年 3 月住了 4 晚
Sean 於 2024年3月24日的回應
Dear Gary,Thank you for the excellent 4/5 review!We're glad you had a great stay and enjoyed the fact that we could check you in prior to the guaranteed check in time.We cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands

10/10 優異

kezia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location nice rooms and very clean
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月19日的回應
Dear kezia, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 不錯

Ashley

商務旅客
讚好:整潔度
Good
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月19日的回應
Dear Ashley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 優異

Gerard

於 2024 年 3 月住了 2 晚
Duty Manager 於 2024年3月19日的回應
Dear Gerard, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

6/10 一般

Rowena

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年4月6日的回應
Dear Rowena, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

4/10 欠佳

Michael

伴侶同遊
TV and room phone didn't work. Stayed 4 nights placed do not disturb on door once and was awoken at 8:30 to clean on another morning and the other two nights no clean at all, so no clean in 4 nights stayed. Bit disappointed.
於 2024 年 3 月住了 4 晚
Duty Manager 於 2024年3月19日的回應
Dear Michael, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your recent stay. Your comments are important to us, and we want to assure you that we take them seriously. Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back and provide you with a much-improved experience.

8/10 不錯

Stanley

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Duty Manager 於 2024年3月19日的回應
Dear Stanley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 優異

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were great and friendly. Close to Southern Cross station
於 2024 年 2 月住了 12 晚
Duty Manager 於 2024年3月19日的回應
Dear John, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 不錯

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Last year I wrote a more negative review, but I am pleased to say the property has improved and in particular the wifi seems to have been upgraded, whereas it was poor last year.
於 2024 年 3 月住了 2 晚
Sean 於 2024年3月9日的回應
Dear John,Thank you very much for your lovely words It is great to hear that you enjoyed the new WIFI that we have installed at the hotel.It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

10/10 優異

Melanie

家人同遊
讚好:整潔度和住宿狀況
Excellent location for Marvel stadium
於 2024 年 2 月住了 1 晚
Sean 於 2024年3月9日的回應
Hi Melanie,Thank you very much for your lovely words. It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

10/10 優異

MaryEd

於 2024 年 2 月住了 1 晚
Sean 於 2024年3月24日的回應
Dear Mary,Thank you for the excellent 5/5 review!'We're glad you had a great stay and cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands

6/10 一般

Tennille (Griffith)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for marvel stadium events
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月29日的回應
Dear Tennille, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

6/10 一般

Trevor

伴侶同遊
讚好:職員與服務
We did arrive early and our room wasn’t quite ready (which was fine) and that they would call as soon as ready we did all paperwork at this time. No phone cal. Went back to the room at 3pm and had to wait 30 minutes as check in queue was out the door.
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月29日的回應
Dear Trevor, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the team.

10/10 優異

Greg

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff made check in and out easy. Very close to CBD, but a quiet location
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年2月29日的回應
Dear, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

10/10 優異

Donna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月29日的回應
Dear Donna, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

10/10 優異

Kylie

讚好:整潔度、職員與服務和住宿狀況
Such a great venue and Thankyou to the wonderful overnight reception guy who helped us with our tv issues.
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月29日的回應
Dear Kylie, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 不錯

Jun

於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Dear Jun, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 優異

Crystal

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic location, easy to get around the city with easy and affordable parking. The staff were lovely and made the check in process super easy and quick.
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月29日的回應
Dear Crystal, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon

6/10 一般

David

伴侶同遊
不滿:整潔度
I find the location to be perfect, the breakfast was adequate and the staff were efficient, the only issue I had was the overall cleanliness was sub par and really let the hotel down.
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月29日的回應
Dear David, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the Housekeeping team.

4/10 欠佳

Colin

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Let down by poor WiFi
The hotel was near the Docklands and useful for work. But it was let down by really poor WiFi. Even the paid version was unreliable. The staff were friendly and did their best but the owners really need to upgrade their WiFi. I am a regular traveler and this was the worst I’ve seen in at least 10 years and that is not an exaggeration. The staff were good enough to refund the extra cost I paid for the WiFi and I really cannot fault the front desk. On another note breakfast was very average. They didn’t even have yogurt for 6-7 days and my colleague complained they there were no pastries at least once. He was also frustrated with the Wi-Fi. Rooms were spacious and clean. So if your a local and only need the hotel and have your own data its probably fine.
於 2024 年 2 月住了 12 晚
Duty Manager 於 2024年2月29日的回應
Dear Colin, Thank you for sharing your feedback with us. We're delighted to hear that you found our staff friendly and accommodating. Your comments regarding the Wi-Fi are noted, and we're sorry for any inconvenience caused. Rest assured; we're actively working to improve this aspect of our service. We appreciate your understanding and hope to welcome you back soon for an even better experience.

10/10 優異

TAICHI

讚好:整潔度、職員與服務、設施服務和住宿狀況
great!
於 2024 年 2 月住了 3 晚
ardy 於 2024年2月22日的回應
Dear Taichi,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne

10/10 優異

Benjamin Samuel

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年3月22日的回應
Dear Benjamin Samuel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 優異

Greg

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean & tidy & close to light rail & shops
於 2024 年 1 月住了 3 晚
Duty Manager 於 2024年2月22日的回應
Dear Greg, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 不錯

Hiroki

家人同遊
讚好:職員與服務和設施服務
どこに行くのも便利でした。 また、スタッフの対応も良くとても満足でした。
於 2024 年 2 月住了 5 晚
Duty Manager 於 2024年2月22日的回應
Dear Hiroki, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.