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"The location is excellent. Really centrally located and walkable to everything you would need in Sorrento. Valet service is offered if you have a car and they are one of few hotels that are dog friendly with no weight restriction - we have a medium dog which falls way over the standard 5kg or generous 10kg rule! The staff however, do not really leave an impact. Reception staff answer all questions appropriately but I wouldn’t describe as warm or friendly. F&B staff in abundance at breakfast but the spread was disappointing and coffee always delivered cold. Three mornings with three different coffees tried, all served tepid at most. Shame as it is a classic and old Italian building which has its charm otherwise. "

"Convenient location near airport. Good breakfast. Rooms are typical size for Naples. Unfortunately there was a lot of mold in the shower and around the window. Desk staff were exceptional."

"Ideal"

"Terrific stay. Staff great. Included breakfast is vast! Room is great. Location is 3blocks from city center. Walkable to tran station which has great acess to Pompeii. Cleaning staff does detailed work. Front desk checin and help excellent."

"Clean room kind staff "

"Buona posizione vicino alla Stazione Centrale, buffet colazione ottima con personale cordiale e professionale. Pulizia camera buona."

"This hotel exceeded expectations! The balcony area was so nice, gorgeous view. The room was very clean, very up to date. The service from the front desk was superb. They gave us directions to town and recommendations for dinner. Breakfast had many options and staff was pleasant and helpful . If you are walking and cone from town with luggage, I recommend getting bus going towards Positano, the Will stop at the hotel. Walk in to town is a beautiful walk. I am really glad we stayed out of town it was so nice to get away from the hustle and bustle. This stay was one of the highlights to our trip! "

"Clean room and close to airport Good bar and restaurant "

"The hotel was great but beware that if the ferries are cancelled they will still charge you for the room. All ferries from Sorrento were cancelled, so we went to Naples as the hotel told us to and spent the day waiting on ferry after ferry but all were cancelled due to weather. So there was absolutely no way to get to the island but we still had to pay for the hotel room (and another one in Naples). However, once we finally made it the next day, the hotel was lovely and the staff very friendly. "