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关于薄荷房迈阿密 - 市中心的点评

3.5 out of 5
薄荷房迈阿密 - 市中心
340 SE 3rd St, Miami, FL

点评

8.6

超赞

10 分 - 超赞。97 条好评，共有 148 条点评" "
8 分 - 还可以。20 条好评，共有 148 条点评" "
6 分 - 一般。13 条好评，共有 148 条点评" "
4 分 - 很差。9 条好评，共有 148 条点评" "
2 分 - 糟糕。9 条好评，共有 148 条点评" "

9.2/10

清洁度

9.4/10

服务设施

9.4/10

住宿条件和设施

8.8/10

环保

点评

2/10 糟糕

Yadiris

满意：住宿条件和设施
不满意：清洁度
2024 年 4 月入住 1 晚
Mint House 于 2024年05月1日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 还可以

Marie

满意：住宿条件和设施，清洁度
2024 年 4 月入住 5 晚
Mint House Guest Care 于 2024年04月30日 的回复
Thank you, Marie! We're so grateful to have fantastic guests like you! Please come back and see us any time!

4/10 很差

Dumitras

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
Everything was great except for the fact that the key FOB for the elevator was missing, luckily I was on a trip with some friends and their room had the key so I was able to leave and come whenever they did. I tried contacting customer support and ask for the key to which they replied they'd send someone to my room within an hour which didn't happen within that hour and I had to leave since I had plans and couldn't just wait forever. Also the TV was not functioning properly, had some sort of error connecting and wouldn't let me do anything besides turning it on and off. Otherwise everything else was amazing.
2024 年 4 月入住 2 晚
Mint House 于 2024年04月29日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 超赞

arkadiy

满意：清洁度
2024 年 4 月入住 1 晚
Mint House 于 2024年04月29日 的回复
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 超赞

beverly

满意：清洁度
2024 年 1 月入住 1 晚
Mint House 于 2024年04月29日 的回复
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

6/10 一般

Cheryl

满意：住宿条件和设施，清洁度
Good location with nice gym and pool, the room was fine but all the little things were poor. Our fob for the lift did work for the entire stay, nor did the lights in our room. We asked for more towels (we only had one between two of us) and that room 3 days to come.
2024 年 4 月入住 4 晚
Mint House 于 2024年04月29日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

2/10 糟糕

Pablo

The property wasn’t the best price for the stay and the view wasn’t all that
2024 年 4 月入住 2 晚
Mint House 于 2024年04月29日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 超赞

Patricia

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Nos encanto el apartamento y la zona. Muy recomendable.
2024 年 3 月入住 3 晚
Mint House 于 2024年04月29日 的回复
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 超赞

LISA，Madison

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Great location! Quick walk to the water ways and my conference location.
2024 年 4 月入住 3 晚
Mint House 于 2024年04月29日 的回复
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 超赞

Claudia

满意：住宿条件和设施，清洁度
2024 年 3 月入住 3 晚
Mint House 于 2024年04月10日 的回复
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

2/10 糟糕

Mee

满意：清洁度
不满意：住宿条件和设施
There were quite a few issues with the apartment I stayed in. Shower, sink, and kitchen did not drain well and you had to wait 5-15 mins for water to go down. Elevator was confusing to used, key door pin was incorrect when I arrived there at 2am in the morning from the airport so I had to wait for someone to fix it. Key fob was not registered which was essential because you can't access elevators, entry way to the apartments, hotel etc. TV did not work and I called 3x to have the issue fixed and no one came. The experience overall was a nightmare.
2024 年 3 月入住 6 晚
Mint House 于 2024年03月27日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 超赞

Danny

满意：清洁度、服务设施、住宿条件和设施
Pool was very warm and had a rain shower!
2024 年 3 月入住 3 晚
Mint House 于 2024年03月13日 的回复
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 超赞

Aquino

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Much better than staying at a hotel especially for a family.
2024 年 3 月入住 1 晚
Mint House 于 2024年03月4日 的回复
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

8/10 还可以

Matthew

满意：清洁度、服务设施、住宿条件和设施
The place itself was amazing. But I had a huge issue and apparently all the places are individually owned so the front desk couldn’t help me. My code to the room didn’t work. And there’s no individual to call if you have an issue. It took me just short of an hour to get into the room from when I realized the code didn’t work. It was incredibly frustrating and kept me from doing something I wanted to do.
2024 年 2 月入住 1 晚
Mint House 于 2024年02月26日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 还可以

Björn，Frankfurt

与家人及幼儿出行, 与家人出行
Das Hauptproblem die fehlende Parkplätze und es gibt nur einen Valet Parking Service. Dieser kostest USD40.- pro Tag oder es gibt eine monatliche Falte Rate. Da dort grosser täglicher Andrang ist dauert es oft sehr lange bis man sein Auto bekommt. Das Appartement war sehr schön aber nicht sehr sauber und es gab einige technische Defekte. Diese wurden dann behoben. In Sachen Sauberkeit fehlt aber vor der Vermietung wohl eine interne Abnahme.
2024 年 1 月入住 28 晚
Marchie B. 于 2024年02月17日 的回复
Thank you for staying with us! We appreciate your feedback.

10/10 超赞

真实旅客

商务旅客
满意：客房舒适度，清洁度
Check-in was a breeze and felt right at home! Will DEFINITELY be looking to stay here the next time I am in Miami.
2024 年 2 月入住 3 晚
Mint House 于 2024年02月18日 的回复
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

8/10 还可以

Keith

与家人出行
满意：客房舒适度，清洁度
2024 年 2 月入住 1 晚
Mint House 于 2024年02月14日 的回复
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

6/10 一般

Johnnyne

与配偶出行
不满意：服务设施，清洁度
Nice place but not for that price.
2024 年 2 月入住 1 晚
Mint House 于 2024年02月14日 的回复
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

2/10 糟糕

Jason

与家人出行
不满意：客房舒适度，清洁度
Dirty party room
The building is called Muze but the booking is under Mint House. Even with GPS, the building was hard to find. The online checkin was easy but a bit intrusive. They require a background check. We were sent an email with the checkin information. This gave us checkin time and a door code. Our checkin time was 3:30. We arrived around 3:45. The room was being cleaned when we arrived. There were cans of red bull and was extremely dirty. There were a pair of dirty panties on the floor. It appeared as a party took place the night prior. Needless to say the room was not ready. The cleaning women asked to give her an hour to finish up. We walked around a few blocks and got an early dinner. We came back approximately 40 minutes later with pizza. The room was sol not clean so we ate dinner on the balcony. Another 30 minutes later the cleaning lady left. We started to explore the room after and found most floors were not clean. My 2 sons were going to use the pull out sofa. When we moved the coffee table it was apparent that the room was not very clean. The sheets on the sofa were black in spots. The tv did not have a remote and the only way to use it was with a Roku. At this point I called the main number to see if we could switch rooms. The number went to a main number and not our specific location. The lady on the phone apologized for the room and informed us they had no additional rooms and assured us someone would call us back. No one ever did! For the price I expected much more!
2024 年 1 月入住 1 晚
Mint House 于 2024年02月7日 的回复
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 超赞

mark

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚
Marchie B. 于 2024年02月3日 的回复
Thank you for staying with us! We appreciate your feedback.

10/10 超赞

Adelaida

团体旅客
Buena localización apt muy bonito todo
2024 年 1 月入住 3 晚
Mint House 于 2024年03月20日 的回复
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 超赞

Douglas

团体旅客
满意：客房舒适度，清洁度
Perfect Pre-Cruise Stay
Such an amazing property for us to stay with friends prior to our cruise out of the Miami port. Easy to get in, great amenities, picture perfect! Will definitely be back and will definitely send clients here as well!
2024 年 1 月入住 1 晚
Mint House Guest Care 于 2024年02月6日 的回复
Thank you, Douglas! We're so grateful to have fantastic guests like you! Please come back and see us any time!

8/10 还可以

Anthony

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Instructions on entry left out how to use elevators to get to room. Valet lot has height restriction and had to park at a different garage. Otherwise great value. Beautiful place! Great decor lots of space. Great view! Would stay again the other items are just informational as I don’t want anyone else to drive around downtown Miami for parking or riding elevators. lol. Will stay again but with a lower vehicle and know how to get to room now 🙂
2024 年 1 月入住 1 晚
Marchie B. 于 2024年01月26日 的回复
Thank you for staying with us! We appreciate your feedback.

10/10 超赞

Michael，San Diego

2024 年 1 月入住 2 晚
Mint House Guest Care 于 2024年01月24日 的回复
Thanks so much, Michael. We're so glad we were able to host you and appreciate your feedback

8/10 还可以

William

2024 年 1 月入住 1 晚
Mint House Guest Care 于 2024年01月24日 的回复
Thanks so much, William. We're so glad we were able to host you and appreciate your feedback

10/10 超赞

Przenyslaw

与家人出行
满意：住宿条件和设施，清洁度
Very pleased, beautiful property, very specious. View from balcony breathtaking !
2023 年 12 月入住 2 晚
Mint House Guest Care 于 2024年01月9日 的回复
Thank you so much, Przenyslaw! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

8/10 还可以

Rithvik

团体旅客
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Mint House Guest Care 于 2024年01月2日 的回复
Thank you, Rithvik! We're so grateful to have fantastic guests like you! Please come back and see us any time!

2/10 糟糕

Matthew

商务旅客
满意：客房舒适度，清洁度
Worst check-In process of all time.
The check-in process was terrible…the worst in 30+years of traveling. Too cumbersome, invasive (background check, additional deposit required, no one available to process check-in, almost an hour to get through it) painful.
2023 年 12 月入住 1 晚
Mint House Guest Care 于 2024年01月24日 的回复
Thank you, Matthew for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays.

8/10 还可以

Joseph

商务旅客
满意：客房舒适度，清洁度
AMAZING
Place was amazing! Only issue was the shampoo dispenser was broken and we had no shampoo. I called and texted Mint House and was told twice that someone would bring some. No one ever did. I’ll bring my own next time….cause it was still worth coming back!
2023 年 12 月入住 4 晚
Mint House Guest Care 于 2023年12月10日 的回复
Thanks so much, Joseph. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 超赞

Wanda Lowe

满意：住宿条件和设施，清洁度
2023 年 12 月入住 2 晚
Mint House 于 2023年12月6日 的回复
Thanks so much, Wanda. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 超赞

Gloria

2023 年 12 月入住 1 晚
Mint House Guest Care 于 2024年01月2日 的回复
Thank you, Gloria! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 超赞

Christian

满意：清洁度、服务设施、住宿条件和设施
Kann man ohne schlechtes Gewissen immer weiterempfehlen.
2023 年 11 月入住 3 晚
Mint House Guest Care 于 2023年11月29日 的回复
Thank you so much, Christian! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

8/10 还可以

Laurice

与家人出行
满意：客房舒适度，清洁度
Muito bom
Apartamento muito bom, mas um pouco confuso na hora do check in.
2023 年 11 月入住 5 晚
Mint House Guest Care 于 2023年11月23日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Tina

与家人出行
满意：客房舒适度，清洁度
Hotel was great clean and close to my favorite store whole food. The only negative think I have to mention is that we didn’t have internet and couldn’t get our phones or the TV connected to WiFi. I called customer service and someone was supposed to call me back but I never got a call back and the next day we checked out already. Overall great experience at Mint House. Will book again.
2023 年 11 月入住 2 晚
Mint House Guest Care 于 2023年11月23日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

HEATHER，WEST BROOKFIELD

与家人出行
满意：清洁度、服务设施、住宿条件和设施
This condo like property was super clean, easy to get to, easy check-in process and great location, especially to the Miami cruise port. Pool area was great and quiet. I would definitely recommend this property and will stay again.
2023 年 11 月入住 1 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you so much, Heather! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

10/10 超赞

Ruth Selma

满意：住宿条件和设施，清洁度
Excellent location and very cozy apartment, we shall definitely come back.
2023 年 11 月入住 2 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you so much, Ruth Selma! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

10/10 超赞

Adam

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Perfect for what we were looking for. Great location in the city, clean and modern, quiet and comfortable. Very large compared to traditional hotels. Great communication about checking in and our stay, including the offer to stock the fridge for us. Highly recommended and will definitely stay again when in Miami.
2023 年 11 月入住 1 晚
Mint House Guest Care 于 2023年11月16日 的回复
It’s feedback like this that makes our day! Thank you so much, Adam for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 超赞

angel

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
todo perfecto unicos 2 defectos, valet parking super caro y lento, y entrar y salir del condominio de noche bien dificil mucho trafico
2023 年 11 月入住 2 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thanks so much, angel. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 超赞

angel

满意：清洁度、服务设施、住宿条件和设施
es como tener mi propio apartamento en Miami:):)
2023 年 11 月入住 2 晚
Mint House Guest Care 于 2023年11月16日 的回复
We’re so grateful for your kind words, angel! Thank you for staying with us and we hope to see you again soon!

10/10 超赞

DUMITRU，TROY

满意：住宿条件和设施，清洁度
2023 年 10 月入住 5 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you, Dumitru! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 超赞

Jasmine

满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚
Elijah S. 于 2023年11月1日 的回复
Thank you for staying at Mint House. We are glad that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 超赞

Charlie

满意：住宿条件和设施，清洁度
Great for the price, very nice apartment
2023 年 10 月入住 1 晚
Mint House Guest Care 于 2023年11月16日 的回复
We’re so grateful for your kind words, Charlie! Thank you for staying with us and we hope to see you again soon!

10/10 超赞

Heather，Newport

团体旅客
满意：清洁度、服务设施、住宿条件和设施
apartment was beautiful, staff was so friendly and helpful!
2023 年 10 月入住 3 晚
Mint House Guest Care 于 2023年11月16日 的回复
We’re so grateful for your kind words, Heather! Thank you for staying with us and we hope to see you again soon!

10/10 超赞

Chong

2023 年 10 月入住 1 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you, Chong! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 超赞

Muath

满意：客房舒适度，清洁度
2023 年 9 月入住 2 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you, Muath! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 超赞

Selena

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very nice, clean, and convenient location.
2023 年 9 月入住 2 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you, Selena! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 超赞

Lois

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
I love my stay downtown.
2023 年 10 月入住 1 晚
Mint House Guest Care 于 2023年11月16日 的回复
Thank you, Lois! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 超赞

Jason，Sherman Oaks

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Great location, clean room that was tastefully decorated. Memory foam bed was a bit too soft, but otherwise the room was great.
2023 年 10 月入住 3 晚
Marchie B. 于 2023年10月5日 的回复
We appreciate your feedback. Thank you for staying with us!

10/10 超赞

Aaron

满意：住宿条件和设施，清洁度
washer and dryer / balcony had great view
2023 年 9 月入住 3 晚
Elijah S. 于 2023年10月1日 的回复
Thank you for staying at Mint House. We are glad that you enjoyed your stay with us. We look forward to hosting you again soon!

6/10 一般

LaShanda

与配偶出行
满意：住宿条件和设施
不满意：清洁度
Our stay was okay. Our room could have been cleaned better and utensils should have been checked. There was fried rice on the coffee table and our kitchen had no utensils. The name of the building is not the name on ANY of the reservations, so if it's your first time, it could be confusing. Valet tried to double charge us because they didn't check us out correctly the first night. The front desk workers should be more knowledgeable about what is available on-site to guest.
2023 年 9 月入住 2 晚
Mint House 于 2023年10月6日 的回复
Thank you for your feedback, LaShanda. We will do our best to make our service better.