Dear Yuying,Thank you for taking the time to submit a review. We are disappointed to see that we did not exceed your expectations and hope you will allow us another opportunity to host your travels.

Dear Devika,It was such a pleasure welcoming you to Nobu Hotel Miami Beach for your weekend getaway!We are delighted you thoroughly enjoyed our fantastic accommodations, and we appreciate you mentioning our stunning views and excellent beach service!Rest assured, your feedback about noise and the speed of service at the bar will be shared internally to ensure our high standards are being met and to seize any opportunity to improve. Thank you for your kind review and perfect rating, and we hope to have the honor of welcoming you back soon for another wonderful stay!Sincerely,Melissa FieldingHotel Manager

Dear Ibrahim,We sincerely apologize for the lapse in service you encountered during your visit. This is certainly not the level of service we extend to our guests and I assure you this honest feedback with be addressed with the team. We hope you will allow us another opportunity to host you.

Dear Cynthia,Thank you for the kind review! We're glad you enjoyed your stay, and we look forward to hosting you again at Nobu Hotel Miami Beach.Sincerely,Melissa FieldingHotel Manager

Dear Shevecia,We are troubled to see that you did not enjoy your visit and wish we had the opportunity to turn around the experience while you were still with us. We hope that you would consider staying with us again should your travels bring you back to Miami Beach.

Dear Elena,Thank you for being our guest and taking the time to share your amazing feedback! We are thrilled to know that you enjoyed your room accommodations, dining and the Nobu adults only pool. We look forward to creating more memorable moments with you!

Dear James,Thank you so much for the wonderful review! We would be delighted to welcome you back!

Dear Angela,Please accept our sincerest apologies for the service lapses you experienced upon arrival. We are deeply sorry that we did not exceed your expectations on this visit and thank you for your honest feedback. We would certainly love another opportunity to host your travels should you return to Miami.

Dear Adrian,It was a pleasure to celebrate with you and we're delighted to see that you enjoyed your overall visit. We sincerely appreciate the honest feedback and will share your comments with the team so that we can make necessary improvements. We look forward to welcoming you back soon.

Dear Roushell,Please accept our sincerest apologies for the challenges you encountered during your most recent visit. In addition to the discounted rate, we have extended a welcome back travel certificate and look forward to extending a true Nobu experience upon your return.

Dear Olivia, We are deeply sorry to read about the disappointing visit and wish we had the chance to turn around the experience while you were still with us. We sincerely appreciate you taking the time to share honest feedback as it affords us the opportunity to evaluate our operations and make necessary improvements. Should your travels bring you back to Miami, we would be delighted to extend a true Nobu first-class experience.

Dear Kathy,We are saddened to read that the room was not ready by 4PM and that you experienced a long wait for food. Your feedback regarding the centipede and the less than satisfactory food quality has been shared with the team. We thank you for the honest feedback and hope that you will allow us another chance to host your travels.

Dear Milly,Thank you for the wonderful rating! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

Dear Melissa,We are pleased to read that you enjoyed your overall stay. Thank you so much for taking the time to share your honest feedback regarding the service. We are deeply sorry that we did not exceed your expectations in that regard and will address the service lapses with the team.

Dear Michael,We are saddened to see that we did not exceed your expectations during your visit. We wish we were notified of any issues while you were still with us and hope you will allow us another opportunity to host you.

Dear Darcy,We are disappointed to read that we did not exceed your expectations during your recent visit. Upon review of your reservation, we attempted to contact you throughout your stay following your complaint. Nonetheless, we wish we had an opportunity to turn your experience around while you were still with us and hope you will allow us another chance to host your travels.

Dear Michael,Thank you for staying with us and for sharing your experience.It's wonderful to know you thoroughly enjoyed your visit and that our dedication to service and professionalism was reflected in our team's performance.Your feedback about noise is understood, and we'll be sure to share it internally to determine ways of improving in this respect. It was a pleasure having you here, and we'd be honored to welcome you back to Nobu Hotel Miami Beach anytime.Sincerely,Melissa FieldingHotel Manager

Dear Genesis,We are delighted to have had you as our beloved guest and sincerely thank you for the wonderful review. We are pleased to see that you enjoyed the clean facilities and friendly service, we hope to welcome you back soon!

Dear Anita,Thank you so much for the positive review, we hope to welcome you back soon!

Dear Nolan,We are deeply sorry to see that you did not enjoy your stay and wish we had the opportunity to address any issues you may have experienced while you were still with us. We hope to have another chance to host you!

Dear Martine,We greatly appreciate your positive feedback and we are glad you had a great experience at our hotel. We look forward to welcome you back!

Dear Nilda,Thank you so much for the honest feedback. We are deeply sorry to read about the less than satisfactory experience with the breakfast and hotel facilities. We assure you that these issues with be addressed with the team.

Dear Mattia,Thank you for taking the time to complete a review. We are deeply sorry that we did not exceed your expectations and hope that you will allow us another opportunity to host your travels.

Dear Jamaal,Thank you so much for your positive feedback. We look forward to welcoming you back soon!

Dear Noureddine,Thank you so much for the positive feedback. We hope to have another chance to host your travels!

Dear Dimitri,We are delighted to have had you as our beloved guest and sincerely thank you for the positive review!

Dear Kelsey,Thank you so much for the positive feedback. On behalf of the Nobu Miami Family, we would be delighted to welcome you back!

Dear Douglas,Thank you so much for the wonderful review! We are delighted to hear that you enjoyed the service and facilities. Whenever your travels being you back to Miami, we would love to host your travels again!

Dear Jacqueline,Thank you so much for taking to time to share feedback about your visit. I am sorry to read that you encountered challenges with the product and bird presence, this honest feedback with be shared with the team. We are delighted to see that you enjoyed your overall stay and would love to host your travels again!

Dear Kani,Thank you for taking the time to submit a review. We saddened to see that we did not exceed your expectations on this visit and hope to welcome you back soon.

Dear Daimy,We are pleased to see that you enjoyed your stay and look forward to welcoming you back soon!

Dear Erica,We sincerely thank you for the great review. On behalf of the Nobu Miami Family, we look forward to welcoming you back!

Dear Michael, On behalf of the Nobu Miami family, we sincerely appreciate the wonderful review. I am delighted to hear that you enjoyed the accommodations and friendly service. Thank you for your honest feedback regarding the birds, this will be shared with management. Please come and see us again whenever your travels bring you back to Miami Beach.

Dear Kelly,We are delighted to hear that you enjoyed your visit and look forward to welcoming you back soon! Thank you so much for the positive feedback.

Dear Nina,Thank you so much for the positive review. We look forward to hosting you again!

Dear Jennifer,Thank you so much for taking the time to share your honest feedback. We are disappointed to hear about the service lapses you experienced at our outlets and assure you this will be shared with management. Please know that we aim to exceed expectations and are deeply sorry that we did not get it right this time. We hope you will allow us another opportunity to host your travels.

Dear Chanel,We are delighted to see that you enjoyed your stay with us. On behalf of the Nobu Miami Family, we look forward to your return.

Dear Shakira,Upon reviewing your reservation, I see that you canceled the booking. Nonetheless, we hope you will allow us another opportunity to host your travels.

Dear Joanna,We are pleased to see that you enjoyed your visit! On behalf of the Nobu Miami Family, we look forward to hosting you again.

Dear Baran,Thank you for sharing your thoughts with us. We are glad that you highlighted our location and design. However, we are disheartened that we were unable to meet all of our expectations. What you described is not typical of a stay with us. Our team usually strives to meet the highest standards when it comes to service. Your feedback will be shared with our entire team so that we can begin making the necessary improvements. Please visit us again for a much better experience. Sincerely,Melissa FieldingHotel Manager

Dear Philippe,Thank you so much for the review. We are delighted to see that you enjoyed your visit and look forward to your return!

Dear Victoria,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the facilities, and we'll keep your comments in mind. If you're in the area again, we hope you'll come back to see us.Sincerely,Melissa FieldingHotel Manager

Dear Richard,We are delighted to see that your enjoyed your visit. Your wonderful comments regarding the view, pool and beach, NOBU and friendly staff will be shared with the team. Thank you so much for your kind words, we hope to welcome you back soon!

Dear Viviana,We are disappointed to see that we did not exceed your expectations and wish we had to opportunity to address your concerns while you were still with us. We certainly hope that you will allow us another chance to host your travels.

Dear Milad,Thank you for the wonderful review! We are delighted to hear about your "perfect" experience. On behalf of the Nobu Miami Family, we hope to welcome you back soon!

Dear Raj,Please accept our sincerest apologies for the less than satisfactory experience with the guest elevators and food & beverage outlets. This honest feedback will be shared with the team. We are delighted to see that there were some positive aspects from your visit, such as Gaby! We hope you will allow us another chance to host your travels.

Dear Sangeeta,Thank you for sharing your experience with us.We understand the importance of a comfortable environment and apologize for any inconvenience you encountered. We did attempt to fix the issue immediately when you advised us but there was a do not disturb on your door.I will work with my team to find a way to better address your challenge. Your feedback is valuable, and we are very sorry for the challenges you encountered. If your travels should have you back in Miami please reach out to me directly.Sincerely,Melissa FieldingHotel Manager