reception who wears glasses in the night shift is very very rude. very unprofessional as this post is the only connection to the customers on behalf of the hotel.
真实旅客
2019 年 4 月入住 2 晚
8/10 还可以
Kin Wai Alex
2018年08月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice location, near Duomo. Staff are very nice and very polite.
Kin Wai Alex
2018 年 8 月入住 1 晚
10/10 超赞
XI
2018年05月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice
Very nice
XI
10/10 超赞
XI
2018年05月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good
Good
XI
6/10 一般
Iling
2018年04月9日
不满意:员工和服务
Poor service, won't stay again!
Put us in a room at the end of corridor which is really far far away to the lift.
Asking them to change and no feedback by calling twice the reception says they are busy and will come back in five mins but we never get the call.
Even worse to find out the shower head is broken the box contained shower cap is empty which just shows how bad the operation is.
Won't ever visit again and will share to all frds and family.