The staff at front desk are not happy to see you. At check-in, when you need something etc. It spoiled my stay. Wont stay again.
Beverly
2024 年 4 月入住 1 晚
6/10 一般
April
与配偶出行
2024年04月29日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Enjoyed having a jacuzzi in the room but the hotel definitley needs lots of updates. Broken light fixtures. We had a broken lamp. The couch was terribly stained. Our sink faucet was wobbly. The landscaping is awful and leaves a lot to be desired when looking out the window. Breakfast was not very good in my opinion but my husband enjoyed it. Check in was fast and when we neeeded extra towels for the pool and room they were given to us promptly.
April
2024 年 4 月入住 2 晚
8/10 还可以
Mark
2024年04月23日
满意:清洁度、员工和服务、住宿条件和设施
Mark
2024 年 4 月入住 2 晚
6/10 一般
David
与家人出行
2024年04月22日
不满意:清洁度
We checked in for a 2 night stay. We opened our room and the window was wide open when it was 30 degrees outside? After closing the window and warming up the room, the aroma of vomit lofted from the vicinity of the bathroom and entry way. The shower would not drain indicating it was highly likely there was chunks of vomit stuck in the drain. In the morning, I requested a new room and was told they were sold out. I wonder who thought it was ok to leave bodily fluids on a carpet without proper cleaning? Then decide to issue that same room to visitors. We did receive a new room which was acceptable and pretty clean in comparison. It is hard to find good help these days with poor wages and work ethic is almost foreign at this point. We have stayed here many times over the years and this was a pretty bad experience. The folks behind the desk aren't horrible, but don't exactly express friendliness either. Hoping our next stay is much better if we choose to come to Americinn Inver Grove Heights any longer.
David
2024 年 4 月入住 2 晚
4/10 很差
Brandon
2024年04月20日
不满意:员工和服务、服务设施、住宿条件和设施
Bathroom was gross. Room was very limited for the price.
Brandon
2024 年 4 月入住 1 晚
4/10 很差
scott
与配偶出行
2024年04月19日
不满意:住宿条件和设施,清洁度
Very old and rundown,cold room,heater barely working,not clean at all,will not stay there ever again.
scott
2024 年 4 月入住 2 晚
10/10 超赞
Russell
2024年04月18日
满意:住宿条件和设施,员工和服务
The pool area was spacious as was the hot tub. Hot tub was hot instead of lukewarm like most and had jets that moved the water nicely. The staff was pleasant and efficient. I kinda threw a curve ball at them and it was handled with ease.