里约热内卢大象山附近酒店

“ This hotel had many wonderful reviews, which is why my boyfriend and I decided to stay here. Unfortunately, our experience was not what we expected. When we first entered the room, we immediately noticed several issues. The air conditioner was leaking water onto the floor, the restroom had no fan, and there were no small towels for bathing. The room itself was also very small. Another inconvenience was that there was no iron in the room—the iron and ironing board are located on the 10th floor,……

“Good”

“Equipe gentil ”

“Todo impecable, el lugar es muy lindo, tiene el bar restaurant ahí mismo. Todos muy amables. A 20 minutos aprox del aeropuerto GIG.”

“A experiência foi excelente, fuiuito bem recepcionada e o local é acolhedor e impecável, amei e recomendo, pretendo voltar mais vezes ao RJ e me hospedar com vcs... Muito obrigada por tudo 🙏🌻”

“This hotel is amazing”

“Desde a minha chegada até minha saída, fui bem recepcionista, as meninas da recepção muito educada e prestativa, as moças da limpeza também muito educadas. No café o buffet com muitas variedades de comida e tudo muito gostoso. Eu recomendo!”

“Muy mala atención ”

“Bad service, book 3 days, after one day need I register again, and the servicer couldn’t understand my word. Bad bad bad hotel, never go again”

“Excelência no atendimento ,o Sérgio que é o proprietário,além de boa pessoa,ótimo profissional e nos faz sentir em casa.”

“Our host (Alex) made the stay great. He was responsive and attentive to our needs.”

“Very disappointed. The property itself is nice. The rooms have spider webs. The hot water is hit and miss. Some days you get it and other days you don't. Breakfast is skimpy at best. There are 80 steps I had to take with two 20 kg bags. That is just insane. They don't tell you that at the time of booking. Also, the description of the Azul room is incorrect on Expedia. This room is NOT 568 square feet. Expedia shows free breakfast but the hotel wants to charge you for breakfast. Overall I would……

“It would be beneficial (to the guests) to hire receptionists who have a good command in English.”

“The trip was very nice, the hotel was very close to many things like Christ the Redeemer”

“I tried to change dates because I booked wrong dates. The staff didn't help I had to go another hotel, I tried to contact the property to change or cancel no help at all. I couldn't be more disappointed.”