“We drove through a residential area to get to the property. It was not a nice area. There were abandoned houses, broken lampposts, high security round properties. It did not feel a safe area. No shops or restaurants. We would not have been able to walk there. We felt very uncomfortable and decided that we did not want to stay there. We have requested a refund but have been refused by hotels. Com as they say they can’t get hold of the property. I find that completely unacceptable. ”
“It was raining and the walls were leaking. Toilet was not cleaned well. Room was hot and couldnt keep the windows open due to no screens, people making noise outside and someone smoking near our window. No black out curtains so all night light was shining through window. The young man Hillary, tried everything to make our stay comfortable. he has a great personality.”
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