Conway Mount Proserpine Nature Refuge Hotels

"Clean bed linen and towels, cold air con and comfortable bed "

"Lovely location, nice rooms and staff very helpful. "

"Disappointed.Our 3rd stay in 6 years-it’s a beautiful location to stay, but we probably won’t be back to this resort as it is no longer being maintained or managed & appears to be run by backpackers.The resort itself: had glass pool gate removed, shingles on pavilions broken or missing, holes in their ceilings, roof edges missing, exposed electrical wires on paths, broken or missing pavers & mouldy sun loungers around the pool, broken chairs discarded in the bushes & the tennis court was unusable & covered with garden debris. Our beach bungalow: the internal privacy door was gone, sliding door badly needed oiling & the handle was filthy, the bathroom had cockroaches, the door was badly water damaged & window ledges had splinters with paint coming off. Shower screen had massive lime scale build up. The kitchenette no longer had any tea towels, detergent, cleaning cloths,had missing & mismatched crockery/ cutlery, but now you’re meant to use the restaurant exclusively for food.The hammock was unusable. It was wet when we arrived, so we waited for it to dry, but it was so musty, the smell clung to your skin. We asked for it to be swapped with one from an empty bungalow, the pleasant but under resourced staff member gave an automatic no- the go to answer when you have no manager. Beware that you are now expected to stay overnight at Airlie Beach, because the reception closes at 5.30pm, as the resort & the water taxi DON’T coordinate with the few daily flights into Proserpine. "

"Lovely staff, delicious food, gorgeous pool, wonderful yoga and massages! A special place far from the madding crowd. If it’s relaxation you’re after this is the place to go. Just be aware, before you book, the transfers (via boat or helicopter) are extremely expensive! The only other negative is the communal areas could do with an update & soft furnishings (chair pads/cushions etc) need a clean. "

"Awesome staff, easy check in, fabulous facilities "

"Thank you so much for allowing us to stay in your beautiful house.It was perfect for our mini break.The house was clean and well appointed.The communications with the host was excellent.I would definitely stay here again."

"It's an ok place for short stays."

"Great accomplishment "

"Great, affordable, clean accomodation"