Sydney Museum of Fire Hotels

"Clean room , staff are amazing, pool is heated. Overall was fantastic. "

"Lily at reception was lovely and friendly. Hotel room was well appointed and in good lication"

"It was ok for a 1 night stay before going to the airport. They had a no show the night before so they let us check in early at 10 am. The bed was not firm at all but very soft. The airport shuttle was not free but $13 per person. So just take an uber. Coffee was not great, but had some toast and peanut butter before we left. Pictures of room look better than it actually was."

"Close, clean and comfortable. Lovely staff. "

"In America if a rooms are ready they let you check in early without paying extra costs."

"I loved the location and its proximity to restaurants and public transit. There’s also a beautiful park nearby, which was a great bonus. I would definitely stay here again and highly recommend Parramatta in general. The staff was excellent, especially Ruben at the front desk. He was friendly, attentive, and very helpful throughout my stay, which made the experience even better."

"I experienced a concerning electrical issue in my room that I reported to staff immediately. There was a loud crackling sound coming from the outlet area, which made me worried about a potential electrical hazard or fire risk. I informed the front desk right away and was told the issue would be taken care of. However, when I returned several hours later, nothing had been addressed and the problem was still occurring. After raising the concern again with the late-night manager and explaining how serious it seemed, an electrician was finally called. In the meantime, fans were brought to the room as a temporary solution, but they weren’t helpful since the outlets themselves were not working. At one point the manager attempted to troubleshoot the outlet herself using a metal utensil, which was concerning given the situation. I actually had to stop her because it could have been dangerous. The issue was eventually fixed, but the delay in addressing what seemed like a serious electrical problem made the experience stressful and left me feeling unsafe in the room. I was very close to checking out and finding another hotel because of it. I was also disappointed with the bathroom setup, as the shower design causes the entire bathroom floor to get wet whenever it’s used. The location is great, but unfortunately the way this situation was handled really impacted my stay. I hope management takes safety concerns like this more seriously in the future and follows up appropriately."

"The walls are pretty thin! We didn’t get much sleep because people were coming and going outside our room. The design of the room wasn’t great. You hit your head against the wall while you’re on the toilet. "

"Good"