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关于伊萨米洛大酒店的点评

3.5 out of 5
伊萨米洛大酒店
Balewa Rd, Mwanza, Mwanza Region

点评

8.0

很好

10 分 - 超赞。6 条好评，共有 13 条点评" "
8 分 - 还可以。4 条好评，共有 13 条点评" "
6 分 - 一般。1 条好评，共有 13 条点评" "
4 分 - 很差。1 条好评，共有 13 条点评" "
2 分 - 糟糕。1 条好评，共有 13 条点评" "

8.8/10

清洁度

8.2/10

员工和服务

9.0/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

C

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
Amazing hotel, would recommend!
2023 年 12 月入住 9 晚

6/10 一般

James

满意：员工和服务，清洁度
不满意：客房舒适度
Possible potential
Beautiful hotel but needs so much more to be considered 3 stars. Atmosphere is great, pool wonderful, rooms are spacious. Sundries are severely lacking, beds are uncomfortable, and food quality is below average. Its a little ways away from the markets and shops but its quiet and relaxing.
2023 年 12 月入住 1 晚

2/10 糟糕

Randy

不满意：员工和服务
I was supposed to stay here, but didn't it make it due to my flight. However, the hotel still charged me - but nearly triple the agreed to price. Be very careful with this hotel to avoid being defrauded

10/10 超赞

PhilIp

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

Päivi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

8/10 还可以

Per

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money
Nice and big rooms with a wonderful view of the lake
2023 年 6 月入住 7 晚
Front office Manager 于 2023年07月29日 的回复
Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear you enjoyed the stay, our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel

8/10 还可以

Patrick

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enough space
2023 年 1 月入住 1 晚
Isamilo 于 2023年01月27日 的回复
Dear PatrickWe thank you, welcome back next time

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Excellent staff, subpar WiFi
Hotel staff and manager are amazing. Hotel and room were clean. Several light bulbs were out in my room and the refrigerator did not work. Restaurant was excellent. WiFi was not good at all, very slow when it was working.
2021 年 5 月入住 3 晚
Front Desk 于 2021年05月23日 的回复
We thank you for your reviews, we are working on challenges you face, we hope to see you back. Thank you for choosing Isamilo lodge & spa

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful grounds, accommodation were comfortable. The view is spectacular. Staff was supportive and pleasant.
2021 年 3 月入住 3 晚
Front Desk Isamilo Lodge & spa 于 2021年04月5日 的回复
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 超赞

Maartje

2020 年 9 月入住 6 晚
Isamilo Grand Hotel Management 于 2023年07月11日 的回复
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 超赞

Judith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 2 晚

4/10 很差

真实旅客

满意：住宿条件和设施，清洁度
不满意：员工和服务
Clean, but a word of caution
This location is a private area up on the hills, so to get into downtown Mwanza is a bit of a drive, and there's not much around for shops or services. The hotel was clean, but the pool area was quite noisy until the evening. There is air conditioning but it didn't seem to cool the room very much. I also had an issue with the hotel not having been advised of my booking, so upon checking out they attempted to have me pay again. I ended up phoning hotels.com staff to help resolve the situation, so a great kudos to them for supporting their customers! The hotel has a shuttle available for a surcharge which took me to the airport and breakfast was pretty good with some fruits, meat products, and they can prepare eggs for you as well. The food available at the restaurant is pretty good, but like many Tanzanian restaurants be prepared to wait.
2018 年 11 月入住 1 晚
Josephat 于 2018年11月22日 的回复
Thank you for your comments we look forward to improve and create condusive environment for all