2/10 很差
Paula A.
2025 年 8 月 18 日
Poorly maintained, items broken, not useable. Arrived Sat, w/note fr: Itrip, Maintenance would arrive Mon morn. to fix sink: 2nd bthrm, sink on floor blocking most of bthrm. Mon, waited on Maintenance, arrived at 11:15, fixed Kitchen sink issue, looked at other issues, told us sink will arrive sometime soon & they'dbe back.They'd let us know before they came. One person couldn't sit on patio with door shut for afraid they couldn't get back inside. No notice, maintence arrived next morning, fixed broken patio door handle, that is not up to Code, leaving metal slivers on patio, said they'd call as soon as sink arrives & come back to fix. They replaced the materials in the main toilet but it was still having issues flushing. We waited, didn't hear anything. I contacted ITrip and asked if there was any news on sink. Maintenance contacted & said they'd be there next morn. between 8:30-9am. I contacted ITrip & maintenance & asked that they postpone the 3rd visit so that we could have 1 full day to enjoy our vacation.The new door handle came loose and was coming off. All 4 renters had to use the one bathroom to get ready, not just the last day, but from Saturday thru the entire stay. Host noted that I asked maintenance not to come back the last day. I really don't think that should be held against me since we wanted to try to save 1 last day of stay. Other issues, not very clean, & there were roaches, (not palmetto bugs). I requested a partial refund.


Paula A.
於 2025 年 8 月住了 5 晚