棕櫚渡假村是否設有泳池？

是，此住宿設有室內泳池、室外泳池及兒童泳池。

棕櫚渡假村是否寵物友善住宿？

否，此住宿僅接待輔助動物。

棕櫚渡假村的泊車位收費多少？

此住宿有提供自助泊車服務，費用為每日 USD15.00。

棕櫚渡假村的登記入住時間是？

登記入住開始時間：16:00；登記入住結束時間：5:30。

棕櫚渡假村位於哪裡？

此酒店位於默特爾比奇的海灘，距離默特爾比奇海灘和麥爾托海灘會議中心不到 15 分鐘腳程。麥爾托海灘海濱步道和麥爾托海灘 SkyWheel 摩天輪均位於 2 公里內。

棕櫚渡假村默特爾比奇區

Q: 棕櫚渡假村是否寵物友善住宿？

否，此住宿僅接待輔助動物。

6/10 一般

Anthony

2025 年 7 月 27 日

不滿：住宿狀況

Very good location but old property. Bed were okay with soft mattress and pillows. Receptionist was great! The muddy bed was old and rusty! Slight door to the balcony was extremely hard to open-slide. The slide door handle screws come loose. It was fixed and started unscrewing by itself again as you slide it to open or close. The kitchen has only two burner’s and you can’t use both at the same time! Overall, it is a good place to stay if you don’t have to cook breakfast or lunch for the kids.

於 2025 年 7 月住了 2 晚

2/10 很差

Ken

2025 年 6 月 26 日

不滿：整潔度、設施服務和住宿狀況

於 2025 年 6 月住了 1 晚

4/10 欠佳

Elizabeth

家人同遊

2025 年 3 月 23 日

不滿：職員與服務、設施服務和住宿狀況

The overall stay was decent however the beds were very uncomfortable, paint chipping from the walls. There were also extra charges that they did not make known on time of booking. We also couldnt use the pool or hot tub because it closed too early on a weekend was very disappointing! Wont be staying there again.

於 2025 年 3 月住了 1 晚

2/10 很差

Dustin

家人同遊

2024 年 9 月 16 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 9 月住了 4 晚

2/10 很差

juliette

2024 年 7 月 22 日

於 2024 年 7 月住了 4 晚

2/10 很差

Dora

親子同遊

2024 年 7 月 15 日

不滿：職員與服務

Bad experience with the reservation. I arrived to the resort and no body was in the front desk when in the application say is 24/7 front desk, not answer the phone either the emergency contact.

於 2024 年 7 月住了 3 晚

10/10 優異

Hector

家人同遊

2024 年 7 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Good

於 2024 年 7 月住了 3 晚

2/10 很差

Sergio

家人同遊

2024 年 6 月 24 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 6 月住了 1 晚

10/10 優異

My

家人同遊

2024 年 6 月 6 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 6 月住了 2 晚

8/10 不錯

Sandra

2023 年 9 月 24 日

讚好：整潔度、職員與服務和設施服務

Palms is great. The shower was not. Great pressure. It would go from cold to scalding. Would not regulate to an even temperature

於 2023 年 9 月住了 4 晚

10/10 優異

Tammy

親子同遊

2023 年 1 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The guy at the front desk was very nice the room was great and the balcony's had great views

2/10 很差

Marko

家人同遊, 親子同遊

2022 年 7 月 12 日

不滿：整潔度和住宿狀況

We checked out a day early as room was not clean and we kept getting bit at night from mosquitoes or bed bugs. The hotel manager was going to refund us the last day that we had originally planned to stay but he said he can’t since it’s bought from Expedia. He recommended calling Expedia for the refund and said that if they call him, he will let them know he doesn’t mind refunding Expedia. Expedia service was horrible! They said they called , but they didn’t .. I want the last night reservation back , even if it’s in reward points ..

於 2022 年 7 月住了 3 晚

8/10 不錯

MARY L

多人同遊

2021 年 9 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The location was great. Some minor upgrades is needed far as appliances

於 2021 年 9 月住了 3 晚

8/10 不錯

真實旅客

家人同遊, 商務旅客

2021 年 7 月 21 日

讚好：整潔度、職員與服務和設施服務

Great custumer services.

於 2021 年 7 月住了 4 晚

8/10 不錯

真實旅客

2021 年 7 月 4 日

於 2021 年 6 月住了 6 晚

2/10 很差

Rosemary (Brownsville )

伴侶同遊

2020 年 9 月 26 日

不滿：設施服務和住宿狀況

No phone number for emergency room was flooding they did not want to help and we had nowhere else to go and they lied about giving us a discount and charged us full price and we had to stay in a flooded room I do not recommend this hotel

於 2020 年 8 月住了 4 晚

2/10 很差

真實旅客

2020 年 9 月 23 日

於 2020 年 8 月住了 4 晚

2/10 很差

真實旅客

家人同遊

2020 年 9 月 7 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

FAR FROM A RESORT!

OMG...Nooo!!! This place is in need of a complete gut and renovation! Units are condos with individual owners. Ours had furniture from the 80’s, the air conditioner didn’t work and the pool closed. Literally looked like an exact replica of the Golden Girl’s apartment. Final straw came when after a comped upgrade to a supposed better unit..we found BED BUGS...yes you read it right BED BUGS!!! Worst hotel experience ever!

於 2020 年 9 月住了 2 晚

8/10 不錯

真實旅客

2020 年 9 月 4 日

於 2020 年 8 月住了 2 晚

10/10 優異

Anthony

家人同遊

2020 年 8 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2020 年 7 月住了 2 晚

2/10 很差

Jessica

家人同遊

2020 年 6 月 18 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Do not stay here!

We stayed at the Palms in 2019 and returned in 2020 expecting the same experience as our last. There were no staff upon checkin, our room had a broken bed, nasty floors, a blood splatter on the wall and was not what we had paid for. The pool was closed which was not listed when we made our reservation, the resort waited until we were on our way down to send out an automated phone call to let us know. It took 4 hours of our children not being able to step on the floor for hotels.com to be able to reach someone with Palms resort in order to be able to transfer us elsewhere. hotels.com did everything that they could to makeup for the insufficiency of Palms resort, Please do not ruin the first night of your vacation by booking here like we did.

於 2020 年 6 月住了 5 晚

4/10 欠佳

Jordan

家人同遊

2020 年 6 月 16 日

不滿：職員與服務、住宿狀況和客房舒適度

於 2020 年 6 月住了 4 晚

6/10 一般

真實旅客

家人同遊

2020 年 6 月 2 日

不滿：職員與服務和住宿狀況

It was ok no staff on duty and they dont answer the pbones at the front desk

於 2020 年 5 月住了 2 晚

10/10 優異

真實旅客

2020 年 5 月 29 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2020 年 5 月住了 2 晚

4/10 欠佳

Katelyn (Buffalo NY)

伴侶同遊

2020 年 3 月 18 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Our hotel room was dirty. There was urine all over the toilet in the bathroom when we arrived. The beds were uncomfortable and the blankets seemed to be dirty. Staff was rude and stereotyped based on our age at check-in. Maintenance was drilling into the walls in the room next to us very early in the morning. You could hear everything in the street.

於 2020 年 3 月住了 4 晚

登入預訂全球超過十萬間酒店即慳至少 10%

棕櫚渡假村

Palms Resort

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