I booked deluxe twin room, smoking floor ! When we arrived, my friend requested if still have non smoking room and the reception offered to us right after at 4/F (this hotel have total 14 floors )!
Since we checked in at very night time and were tired already, we did realise the room size was quite small! Until the last day of stay, we checked with reception that the room was not matched with type we booked (also at such low floor ),he just say sorry that actually it was just standard twin room, not deluxe ! I believe, there is definitely rate different between deluxe and standard, but the hotel didn’t have any compensation nor Cash refund for his wrong arrangement ,only one word ”sorry “!