On arrival house was not clean. Floors were not swept, vacuumed or mopped. Kitchen and bathrooms were suspect. Called and left a message because we arrived after 6 pm. With no return call the next day, I sent a message as required on the instruction sheet but still no response. After 2 pm the following day, I had to follow up with a phone call. Finally, property manager agreed to send someone out to clean. Great location, house could use some work, doesn’t get really cool when the temps are really hot so good luck in the dead of summer heat. Not sure I would stay here again.