Nanjing Nanjing Drum Tower Hotels

"Hotel is a bit older, it is starting to show its age scratched furniture, wear spots on carpets, etc. You can tell this was a premier property, just needs to be modernized a bit. I love the architecture inside. Staff were very attentive and welcoming especially to a westerner. I do speak Chinese so the staff really seemed eager to assist me on any of my needs. "

"My stay at the Ritz Carlton Nanjing was very nice. The staff was friendly and the amenities were nice. There was some wear and tear in my hotel suite which was kinda surprising to me. I would think they would replace or fix the furniture in the rooms that were worn. My room was nicely decorated for my birthday with a small cake and rose petals. There was also a nicely written card. The food and drinks in the Executive Lounge were deliciously. Especially the lamb chops that were freshly prepared. My main disappointment was not being able to have breakfast in the main dining area due to it being full and I had to go have breakfast in the Executive Lounge where the breakfast items are very limited. "

"Well the hotel was nice but uncontrolled people who smoke in the buyeven there’s no smoking everywhere. Elevator not enough to handle the crowd. I was there when there was a party at the restaurant elevator too small and couldn’t accommodate so many people. And people were smoking everywhere. Not a smoke free place"

"The room is very clean, staff are very polite and helpful and the location is very convenient."

"Nice view out there"

"Great location with direct access to subway. Clean room with friendly service"

"Clean room. In room washer and dryer were a pleasant surprise and made stay much easier"

"Cynthia Zheng was a lovely doorman. Club Lounge is amazing. Would stay at Shangri-La again."

"There is no sign of hotel or anything. When I got there, there was a security downstairs and he was yelling at me and no help. I have to wait for someone passed by and someone help me to call that reception guy to come and get me downstairs. They don’t have reception desk at all. They use as one room for reception and that guy live in there. He smokes in that room. Our room is dirty, yuck and floor are popping up and blind are broken. "