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納帕希爾頓花園酒店的評價

3 out of 5
納帕希爾頓花園酒店
3585 Solano Ave, Napa, CA

評價

9.2

卓越

10 分評分，優異；1000 則評價中有 638 則" "
8 分評分，不錯；1000 則評價中有 281 則" "
6 分評分，一般；1000 則評價中有 54 則" "
4 分評分，欠佳；1000 則評價中有 15 則" "
2 分評分，很差；1000 則評價中有 12 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

真實旅客

10/10 優異

CHIAYU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Yi-Chin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適、安靜
房間很大，可惜浴室的蓮蓬頭不能拿下來，其餘很好

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
The floor we stayed was doing some sort of renovation, which we were not expecting such a loud noise when we arrive (the hotel should not assign guests to such area, especially when the guests specifically asked for quieter zone for senior citizen prior to the arrival). Other than the disappointment, the rest of the staying experience was fine.

8/10 不錯

Jui Yen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很方便的地方
房間很大 床很舒適 要去napa開車很方便

10/10 優異

Meng Jung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Yevgeniy (Foster City)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
AGM 於 2024年5月12日的回應
We are so glad you enjoyed your stay with us here at the Hilton Garden Inn - Napa. If there is anything we can do to make your stay, or future stay better, please let us know.

10/10 優異

Grant

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely property, staff and accommodations for a reasonable price.
於 2024 年 5 月住了 3 晚
Hilton Garden Inn Napa 於 2024年5月6日的回應
Thank you for your feedback!

8/10 不錯

Rosalinda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable room. No fan in bathroom so mirrors fog up.
於 2024 年 4 月住了 2 晚
Hilton Garden Inn Napa 於 2024年4月30日的回應
Thank you for your feedback! We will follow up with the appropriate departments regarding this issue.

8/10 不錯

Jason

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Napa 於 2024年4月26日的回應
Thank you for your feedback!

8/10 不錯

William (Edmonds)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very accommodating and helpful.
於 2024 年 4 月住了 2 晚
Hilton Garden Inn Napa 於 2024年4月26日的回應
We appreciate your feedback!

6/10 一般

George

於 2024 年 4 月住了 3 晚
Hilton Garden Inn Napa 於 2024年5月10日的回應
Thank you for your feedback. We would like to hear about your stay. Thank you.

10/10 優異

Noeleen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in , quiet , front desk friendly and accurate
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Napa 於 2024年4月15日的回應
We appreciate your feedback!

10/10 優異

Nestor

讚好：整潔度
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Napa 於 2024年4月8日的回應
Thank you for your feedback!

6/10 一般

Elena

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Hilton Garden Inn Napa 於 2024年4月10日的回應
Thank you for your feedback. We would like to hear more about your stay to improve our guest's experience. Thank you.

10/10 優異

Danny (Brainerd)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful access to the wine country of Napa.
於 2024 年 3 月住了 4 晚
Hilton Garden Inn Napa 於 2024年4月2日的回應
Thank you for your feedback! We hope to see you again!

8/10 不錯

Gloria (Greencastle)

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Room was spacious & clean.
於 2024 年 3 月住了 3 晚
Hilton Garden Inn Napa 於 2024年3月23日的回應
We appreciate your feedback! We hope to see you again.

10/10 優異

Cassandra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 3 晚
Hilton Garden Inn Napa 於 2024年3月22日的回應
Thank you for your feedback!

10/10 優異

Martha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Napa 於 2024年3月12日的回應
Thank you for your feedback!

10/10 優異

Alan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hilton Garden Inn Napa 於 2024年3月12日的回應
Thank you for your feedback!

10/10 優異

Maurisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Napa 於 2024年3月7日的回應
Thank you for your feedback!

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Hilton Garden Inn Napa 於 2024年2月26日的回應
Thank you for your feedback!

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月23日的回應
Thank you for your feedback!

10/10 優異

Finn

於 2024 年 2 月住了 1 晚
Hilton Garden Inn Napa 於 2024年3月22日的回應
Thank you for your feedback!

8/10 不錯

Cristian

伴侶同遊
讚好：整潔度、職員與服務和設施服務
I really enjoyed my stay at the Hilton Garden Inn. The lobby was beautiful & the staff was extremely friendly & our room was great & cozy! The parking was a bit crowded but not a big deal. The only issue we had with our stay was that we were suddenly woken up @3:00am in the morning by the fire alarm. We thought there was a fire but it was the ac unit. It was quite dusty & old. We cracked the window open & the alarm stopped. Overall i enjoyed my stay & will return again. & highly recommend.
於 2024 年 2 月住了 2 晚
Hilton Garden Inn Napa 於 2024年2月19日的回應
Thank you for your feedback! We sincerely apologize for the inconvenience with the fire alarm. We have passed on this information to the correct department as well to ensure this will not happen again. We hope to see you again.

8/10 不錯

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Marissa at the counter was incredible
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again soon!

10/10 優異

Sergey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a good stay at this property, friendly staff, clean room affordable.
於 2024 年 2 月住了 2 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again!

10/10 優異

Felix

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We keep coming back! We love it!
於 2024 年 1 月住了 4 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
We're so happy to hear that! We hope to see you again soon!

10/10 優異

Jemima

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback!

10/10 優異

Barbara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was spotless and the beds are comfortable. Staff was very friendly and helpful. They gave us a name of a fantastic pizza place for delivery and provided us with utensils for our food. They were courteous and professional.
於 2024 年 1 月住了 2 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We're glad to hear you enjoyed your stay with us.

10/10 優異

Stacie

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As always, we enjoy staying at this property for the clean, calm atmosphere, nice updated rooms. The only complaint is that the beautiful new showers that are a great upgrade recently, are very narrow; however great water pressure and updated bathroom.
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again!

10/10 優異

Selina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome customer service
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again!

8/10 不錯

Tamara

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great price for nice accommodations.
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again!

10/10 優異

Jim

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again!

10/10 優異

Doreen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
First time staying here, we absolutely loved this hotel, so clean and quiet, they evennoffered free wine tasting near the bar, husband and i loved the game room and spent a couple hours in there. The only cons were that our bathroom sink was clogged during our stay, and the receptionist mistakenly charged me twice for our room, it was fixed though, we will definitely be back
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We're glad to hear you enjoyed our property. Our apologies, for the billing error.We hope to see you again.

10/10 優異

Pamela

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Napa 於 2024年2月17日的回應
Thank you for your feedback! We hope to see you again!

8/10 不錯

Mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is our 3rd year staying here on our annual trip to Napa. The hotel is great. Its location fits our schedule perfectly. The restaurant food and service is an added bonus
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年1月14日的回應
Thank you for sharing your feedback. We are so glad to hear you continue to stay with us. We hope you have a wonderful day!

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月14日的回應
Thank you for sharing your feedback. We hope you have a wonderful day!

10/10 優異

Vicky

於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月14日的回應
Thank you for sharing your feedback. We hope you have a wonderful day!

6/10 一般

Marvin

讚好：職員與服務
Liked the whirlpool tub. Didn't like the squeaky bed, no fan in bathroom not enough mirrors in room.
於 2023 年 11 月住了 2 晚
Hotel Management 於 2024年1月14日的回應
Thank you for sharing your feedback. We are sorry to hear we did not meet your expectations. Our goal is to make your stay better and brighter. We hope you reconsider staying with us in the future.

10/10 優異

Marinette (San Ramon)

讚好：住宿狀況
Easy check in, friendly staff.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月14日的回應
Thank you for sharing your feedback. We hope you have a wonderful day!

10/10 優異

Wilson

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staffs are friendly and helpful and attentive to your needs. Breakfast is wonderful and made fresh. Room size is big and comfortable. We have a great time there to celebrate our 14th anniversary.
於 2023 年 11 月住了 1 晚
Hilton Garden Inn Napa 於 2023年11月30日的回應
We appreciate your feedback! Thank you for your wonderful comments. We hope to see you again!

10/10 優異

Cuong

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location
於 2023 年 11 月住了 2 晚
Hilton Garden Inn Napa 於 2023年11月30日的回應
Thank you for your feedback! We hope to see you again!

10/10 優異

Victor

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good spot
於 2023 年 11 月住了 1 晚
Hilton Garden Inn Napa 於 2023年11月28日的回應
Thank you for your feedback! We hope to see you again next time you're in Napa!

10/10 優異

Chris

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A great hotel with a spacious bedroom, great breakfast and friendly staff.
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月18日的回應
Thank you for sharing your feedback. We are so glad to hear that you enjoyed your stay. Have a wonderful day!

10/10 優異

Alma (taylorsville)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk was very friendly and helpful
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年11月11日的回應
Thank you for sharing your recent experience. We are so glad to hear our front desk team was very friendly and helpful. We hope you have a wonderful day!

8/10 不錯

Kevin

於 2023 年 11 月住了 1 晚
Hilton Garden Inn Napa 於 2023年11月28日的回應
Thank you for your feedback! We hope to see you again soon!

10/10 優異

Raksha

讚好：整潔度
於 2023 年 11 月住了 1 晚
Hilton Garden Inn Napa 於 2023年11月6日的回應
We appreciate your feedback!