We’ve stayed at Swiss Belboutique several times now but I’m afraid we won’t be back. It’s simply getting the basics wrong. Room did not smell great (stale and musty), no plates or cutlery (aside from a couple of teaspoons), issues with hot water (or lack of it), being chased out of the room pretty much dead on check out time. Nothing 5 star about this. The one thing I will say is that you could see that all thre staff were trying their best (housekeeping were lovely). Maybe understaffed? Not sure but sorry guys, you’ve definitely lost a regular customer.