unlike my recent stay at Holiday Inn Express Punta Gorda, FL which was a 5 star experience, super clean, super friendly staff, quite, great all around, I was shocked at the condition of the Bonita Springs, FL location under the same name! The check-in process was interesting to say the least, I was warned the elevator was broken, given a 3rd floor room & told the $100 "parking fee" deposit would be refunded "at some point" for my inconvenience. A half naked man no shirt no shoes came up to chit chat with the check-in girl, I went to the stairwell which had an old prison theme, the room smelled like wet dogs covered in carpet spray, I was stuffed up sneezing shortly thereafter. There was 1 tiny little trash can in the bathroom. On a positive note, the cleaning ladies did an amazing job with the bedding, and the bathroom was VERY clean so left them a great tip. The carpet needs a serious shampoo or to be ripped out. There should be "no pets no smoking" rooms offered, I have and LOVE pets but the air should not smack you in the face when you walk in. The lighting was lacking with dirty yellow lamp shades. I slept a tiny bit due everyone using the stairs the prison like stairwell door was constantly slamming. I'm thankful I did not spend much time in my room. lock your cars at this one.