Although I booked a double room for myself, my sister in law and our THREE KIDS they chose us to downgrade into a king size room bc they “overbooked” this is also a MICOhotel and that is not advertised so there is literally NO room to move about the room. We ended up having to go and buy an air mattress bc there was no way we were all 5 (6 including my 9 month pregnant belly) fitting in a king size bed. There is also no microwave in the room and the mini fridge did not work, as well as the bathroom being out of most of the toiletries - ofc we had our own, but it’s still inconvenient when you don’t even have hand soap in the bathroom. I had my reservations far in advance and due to other events in the city EVERY decent hotel within an hours drive of where we needed to be was sold out. The hotel didn’t even bother calling until an hour before check in time. Now Expedia claims they’ve tried contacting the hotel and haven’t heard any luck - although it’s been 4 days they’ve been waiting in a response and the only thing expedia has offer to “fix it” is $50 off my next stay. This was $384 stay for 2 days. Plus $78 on the air mattress.
I also have extremely sensory overload and have panic attacks in small areas so the ENTIRE weekend was a horrible experience.
Dallas
2024 年 5 月入住 2 晚
10/10 超赞
kimberly,sherwood
2024年05月6日
满意:住宿条件和设施,清洁度
kimberly
2024 年 5 月入住 1 晚
10/10 超赞
Karin
2024年05月2日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was so clean and the staff was were very nice.