The property was clean. And room was very clean. The carpets in the hallways were filthy. I need to be cleaned. Breakfast was adequate but lacking protein. Check-in was good. Elevators were clean and fast.
John
2024 年 5 月入住 1 晚
10/10 超赞
Melissa
与家人及幼儿出行
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient, everyone was very polite and helpful
Melissa
2024 年 4 月入住 1 晚
10/10 超赞
Maetinee
2024年05月1日
满意:清洁度、员工和服务、住宿条件和设施
.
Maetinee
2024 年 4 月入住 1 晚
8/10 还可以
Sunny
2024年04月25日
满意:清洁度、员工和服务、住宿条件和设施
Sunny
2024 年 4 月入住 2 晚
10/10 超赞
Charlotte
与家人出行
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The suite was beautiful! The people working were very nice. I would stay there again if I was ever in Murphysboro.
Charlotte
2024 年 4 月入住 1 晚
4/10 很差
Chrystal
与家人出行
2024年04月22日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The front desk staff were not very friendly.
We only had 2 bath towels in a room that could sleep up to 6. When we asked for more towels we were told we would have to bring our 2 dirty towels down to exchange them. We were checked out of room accidentally, so while we were still getting ready, house keeping came into the room. She was kind and apologized, and showed where she had been told the room was empty. The breakfast was extremely lacking and while the lady working it was very kind, there were not many choices for anything warm. The juice machine was broken.
Chrystal
2024 年 4 月入住 1 晚
8/10 还可以
John
与配偶出行
2024年04月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
John
2024 年 4 月入住 5 晚
10/10 超赞
Jeffrey
与家人出行
2024年04月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service and clean
Jeffrey
2024 年 3 月入住 2 晚
6/10 一般
Dawn
2024年04月11日
满意:住宿条件和设施,清洁度
不满意:员工和服务
When I got to the hotel and needed to check-in, I waited 15 minutes at the desk. I eventually called the hotel and told them I needed to check in. I assume it was the manager that answered and said he would be right out. It took another 4 or 5 minutes before he came out of office that was about 15 feet from the front desk. When he came out, he didn’t apologize at all. He simply said his front desk person hasn’t shown up yet. I’m guessing that if I hadn’t called I would’ve waited until his employee finally showed up to work. Other than that, the hotel was nice.
Dawn
2024 年 4 月入住 1 晚
10/10 超赞
Pamela
与家人及幼儿出行
2024年04月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were so pleased with everything with both of our stays at MainStay! We were super impressed with the staff and our rooms were super nice! The property was very well keep and our room was perfect! The room sizes were so big, plenty of room for all 5 of us. The Grandchildren loved being able to have so much room! We will definitely choose MainStay when we pass through again! Thank you all so very much!