For the foriegn travellers who have no local phone number to receive SMS for check in, therefore, it js not convience for no check in counter nor staff stay at the site.
hiu yan
2/10 糟糕
Hayley
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年01月22日
不满意:服务设施
Very disappointed in the organisation of this accomodation! The confirmation call with the office lady the day before arrival was completely and utterly rude, she was so blunt, rude and was very uninformative. Seemed like she had no idea what was going on or what to do.
Then arrived on the day we booked only to come across our accomodation already being used by another group of people. We sat in the car outside for nearly 2 hours with my starving screaming 6 month old on the phone to the same lady, who was once again rude and uninformative.
She then gave us a number to call who I believe was the “manager” who made my partner go up to this group of men and try to “talk” to them even though they were rude, angry and getting aggressive with him. This was an extremely unprofessional approach to the situation and no one had any idea as to what was going on. At one point there was 5 angry men surrounding my partner at the front door of the accomodation whilst the “manager” continued to ask my partner to sort the situation. They did proceeded to give us another place to stay for the weekend but the level of unprofessional and rudeness was absolutely outstanding! Will not be booking ever again! We were also told by locals that they have had similar issues with this accomodation and the people who “run” it. Very disappointing…
Hayley
2024 年 1 月入住 2 晚
10/10 超赞
Keedan
2023年12月30日
满意:清洁度、服务设施、住宿条件和设施
Keedan
2023 年 12 月入住 1 晚
6/10 一般
Emma
与家人出行
2023年12月28日
不满意:客房舒适度,清洁度
Not good as described
Property entrance to garage is very narrow and small so cannot go through even mid size SUV. To park in the garage, you need to go front and back at least 20 or more times. Not enough space. Property not as good as photos. Cleaning has not done properly. You can see the dust all around the property including lounge area and bedrooms. Wifi internet was not working for whole stay. Kitchenette were not be able to use especially frypans and pots. Neighbours dogs were barking whole day and night. Non stop.
Emma
2023 年 12 月入住 1 晚
8/10 还可以
Lynette
与家人出行
2023年12月28日
满意:清洁度
When I rang about the lights cutting off, the guy was rude and just hung up on me quickly and was wanting to get rid of me, I had to call again. He was very abrupt.
Lynette
2023 年 12 月入住 1 晚
10/10 超赞
Peter
2023年12月27日
满意:客房舒适度,清洁度
Cleaner was amazing
Arrived early and cleaner had not cleaned room yet but went the extra mile to ensure I wasn't waiting long! Top shelf service on an extremely hot day!
Peter
2023 年 12 月入住 3 晚
2/10 糟糕
Graham
与家人及幼儿出行, 与家人出行
2023年12月25日
不满意:清洁度、服务设施、住宿条件和设施
Don’t trust the photos given of this property, trust the reviews
Extremely dirty, carpets and rugs are light a seedy night club, so where shoes always
Shower drain has something dead in it and they tried to mask the smell with bleach
If I could score this place a zero I would in a heart beat
Graham
2023 年 12 月入住 3 晚
6/10 一般
Brenda
2023年12月18日
The place was not ready till 4:30 pm.
Brenda
2023 年 12 月入住 1 晚
6/10 一般
Alana
与家人及幼儿出行
2023年12月16日
满意:服务设施
The property is a good size with cooking a laundry facilities. However, the provided garage is only suitable for small cars.
There were no bins on the upstairs level in the bathroom or toilet and quite a few cobwebs in the main areas.
Alana
2023 年 12 月入住 1 晚
8/10 还可以
Brian
2023年12月14日
满意:客房舒适度,清洁度
Cardiff Newcastle stay
The apartment was clean, spacious and well catered for. Conveniently located opposite an RSL club and grocery shops are walking distance.
The apartments are located on a busy corner, so access is only from one way. Getting out was a challenge at times. All the visitors parking spaces were used which made it hard to get out of our parking space due to the narrow driveway. Not enough turning space. The garages are only for a small SUV or smaller. The 15 stairs up to our room with a heavy suitcase was not helpful either