瑪特芬霍爾高爾夫溫泉酒店是否設有泳池？

是，此住宿設有室內泳池。

入住瑪特芬霍爾高爾夫溫泉酒店需要多少錢？

截至 2025 年 10 月 28 日，2 位成人於 2025 年 11 月 20 日入住瑪特芬霍爾高爾夫溫泉酒店 1 晚的價格低至 HK$2,720.14，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

瑪特芬霍爾高爾夫溫泉酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住。此住宿收取每隻寵物每晚 GBP75.00 費用。輔助動物豁免收費。

瑪特芬霍爾高爾夫溫泉酒店的泊車位收費多少？

此住宿提供免費自助泊車及免費代客泊車服務。

瑪特芬霍爾高爾夫溫泉酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務限時提供。

瑪特芬霍爾高爾夫溫泉酒店位於哪裡？

此豪華酒店在鄉村地區，距離科布里治羅馬遺址、貝爾賽莊園、城堡和花園和契斯特羅馬碉堡不到 20 公里。諾森伯蘭縣國家公園和黑克森修道院亦位於 20 公里內。

瑪特芬霍爾高爾夫溫泉酒店泰恩河畔新堡區

Q: 瑪特芬霍爾高爾夫溫泉酒店是否設有泳池？

是，此住宿設有室內泳池。

10/10 優異

glen

伴侶同遊

2025 年 10 月 19 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure

於 2025 年 10 月住了 2 晚

10/10 優異

steven

2025 年 8 月 17 日

於 2025 年 8 月住了 1 晚

8/10 不錯

Sylvia (Natick)

伴侶同遊

2025 年 7 月 25 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in.

於 2025 年 7 月住了 1 晚

10/10 優異

Deanne

多人同遊

2025 年 6 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Simply stunning!

Matfen Hall really is outstanding, my stay was faultless. All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall. Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm and cozy at night. I ate in The Cloisters and The Keepers during my stay, both offering tasty treats and excellent service. I used the spa facilities and loved the comfy robe and slippers. The thermal suites were a welcome break from the wild weather and I nearly fell asleep on the lounge chairs it was so peaceful. I can not wait to come back again soon and explore the hotel further, and enjoy all it has to offer, when I have more free time!

於 2025 年 6 月住了 1 晚

4/10 欠佳

Billy

2025 年 6 月 8 日

讚好：職員與服務

不滿：整潔度

於 2025 年 6 月住了 1 晚

2/10 很差

Dalia

伴侶同遊

2025 年 5 月 8 日

不滿：職員與服務

1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.

於 2025 年 5 月住了 2 晚

10/10 優異

Becky

2025 年 5 月 6 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2025 年 4 月住了 2 晚

8/10 不錯

Abigail

伴侶同遊

2025 年 5 月 2 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.

於 2025 年 4 月住了 1 晚

8/10 不錯

Phil

2025 年 4 月 21 日

讚好：整潔度、住宿狀況和客房舒適度

With just a little tlc...

The property and the food were terrific (albeit theres LOTS of exterior building work going on). Staff are presentable, friendly and keen - but - poorly trained. Struggled to open bottles of wine. Or know which tables food should be delivered to.

於 2025 年 4 月住了 2 晚

4/10 欠佳

真實旅客

2025 年 4 月 20 日

讚好：整潔度

不滿：職員與服務

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.

於 2025 年 4 月住了 2 晚

10/10 優異

Terry

伴侶同遊

2025 年 4 月 18 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.

於 2025 年 4 月住了 2 晚

8/10 不錯

Derek

2025 年 3 月 16 日

讚好：整潔度和住宿狀況

於 2025 年 3 月住了 2 晚

10/10 優異

Fiona

家人同遊

2025 年 3 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2025 年 2 月住了 1 晚

8/10 不錯

Stephen

伴侶同遊

2025 年 2 月 28 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.

於 2025 年 2 月住了 2 晚

10/10 優異

Elena

伴侶同遊

2025 年 2 月 15 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!

於 2025 年 2 月住了 2 晚

4/10 欠佳

Angus

2025 年 2 月 15 日

讚好：住宿狀況

不滿：整潔度和職員與服務

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.

於 2025 年 2 月住了 1 晚

10/10 優異

Paul

2025 年 1 月 19 日

於 2025 年 1 月住了 1 晚

4/10 欠佳

Nathan

伴侶同遊

2025 年 1 月 19 日

不滿：整潔度和住宿狀況

After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.

於 2025 年 1 月住了 1 晚

10/10 優異

Sholto

多人同遊

2025 年 1 月 10 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent nights stay and very well looked after. Would highly recommend.

於 2025 年 1 月住了 1 晚

10/10 優異

Sholto

2025 年 1 月 8 日

於 2025 年 1 月住了 1 晚

10/10 優異

Jack

家人同遊, 伴侶同遊

2024 年 12 月 22 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty. The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!

於 2024 年 12 月住了 1 晚

10/10 優異

Donald

2024 年 12 月 19 日

於 2024 年 11 月住了 1 晚

10/10 優異

Sean

家人同遊

2024 年 12 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Wonderful place great food and immaculate service

於 2024 年 12 月住了 1 晚

10/10 優異

Isabelle

2024 年 11 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.

於 2024 年 11 月住了 2 晚

10/10 優異

Thomas

2024 年 11 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Fantastic hotel

Excellent stay

於 2024 年 11 月住了 1 晚

瑪特芬霍爾高爾夫溫泉酒店

Matfen Hall Hotel, Golf and Spa

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